While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the products for their excellent quality and effectiveness, with many noting significant improvements in hair, skin, and nails. People frequently highlight the positive impact on hair thinning and growth, as well as the overall luxurious feel and scent of the items. However, some customers experienced issues with order fulfillment, including missing or incorrect items, and delays in shipping. A few other people also felt that the subscription service was not reliable, citing a lack of communication and unaddressed concerns when products ran out.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many consumers praise the products as "fabulous"... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their... See more

Based on these reviews

Rated 4 out of 5 stars

Great products from this company. My order was delivered very quickly but unfortunately one item was missing. After contacting Centred they dealt with this promptly. I will continue my repeat orders o... See more

Rated 5 out of 5 stars

Love this company for the quality of their products, which are 'fabulously' amazing, but even more so because of their really special staff - they always listen and go that extra mile to help you with... See more

Rated 5 out of 5 stars

Love EVERYTHING about Centred, the staff are friendly and helpful, the service is amazing, oh, and of course, the products are beautiful. Would probably never use anything else on my hair, and the... See more

Rated 5 out of 5 stars

Great quality products and great service. I was kept informed of when payment would be made for my subscription and delivery time. Second month using the supplement and I can already notice the improv... See more


Company details

  1. Beauty Product Supplier
  2. Hair Product Store
  3. Vitamin and Supplements Store

Written by the company

Welcome to CENTRED, where haircare meets wellness. Born from burnout, our story is a journey of hair recovery. Our award winning collection of haircare, scalp care and targeted nutrition is designed specifically for hair recovery, hair loss prevention and optimal scalp health. We take an inside out approach to haircare, helping to tackle the root cause of hair and scalp issues and our expert formulated products help you to achieve real results for long term hair health. Vegan & cruelty free. No sulphates or Silicones. Healthy hair starts here.


Contact info

4.0

Great

TrustScore 4 out of 5

249 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Calma Shampoo and Primer are Amazing!!

I used the shampoo and the de-tangle primer and on the first go my hair has never felt so good! (Other than straight out of the hairdressers)
The shampoo smelt wonderful and the primer really felt like it helped protect my hair when blow drying.
I also got lots of compliments of how nice my hair looked too which was great and I’m giving Centred all the credit!
Highly recommend !!

July 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product

I brought this because I read about how good it was in the times. I wasn’t disappointed, my hair feels silky and smooth, much better than any other conditioner I have used in the past

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

The daily conditioner really does turn…

The daily conditioner really does turn straw into silk

June 7, 2020
Unprompted review
CENTRED logo

Reply from CENTRED

Thank you for your review! This is music to our ears. We spent a long time formulating each product and we are so glad it is helping you improve your hairs condition and health.
Take care,
Kieran

Rated 5 out of 5 stars

Great products with a personal touch

This is the first time I have ordered and I was delighted in the packaging and the personal note enclosed. I have used the conditioner several times. It has a lovely smell and feels good on my hair, which needs a lot of conditioning. I will without doubt order again and try further products.

June 6, 2020
Unprompted review
CENTRED logo

Reply from CENTRED

Thanks so much for spending the time to review. We are so glad to hear you are enjoying using our Daily Calma conditioner and we hope it continues to improve your hair health. Don't hesitate to get in touch if there is anything else we can do to help.
Best wishes,
Kieran

Rated 5 out of 5 stars

My new 'go-to'!

So, I rarely write reviews, but just had to for this. First use today of the daily calma duo and my hair feels so clean and shiny and not weighed down. The smell is divine and I wish it could be bottled as a fragrance to wear. Delivery was really quick which was very much appreciated in the current times. Lovely personalised message in the delivery. Will definitely be back for more! Thank you Laura & Kieran!

June 6, 2020
Unprompted review
CENTRED logo

Reply from CENTRED

Hi Rae! Our Pleasure! Thanks so much for your review! I'm so glad to hear you have been enjoying using our products :)

Rated 5 out of 5 stars

Great products

Great products, delivery was on time and love the packaging!

June 6, 2020
Unprompted review
CENTRED logo

Reply from CENTRED

Thanks so much Robert!

Rated 5 out of 5 stars

I received my shampoo really promptly…

I received my shampoo really promptly and beautifully packaged with a lovely personalised note. After just one use I could feel that my hair felt thicker and smoother.

June 1, 2020
Unprompted review
CENTRED logo

Reply from CENTRED

Thanks so much Corinne! So happy to hear your hair felt thicker and smoother :)

Rated 5 out of 5 stars

Brilliant product

Brilliant product! After one use my hair feels cleansed yet nourished ! Also it smoothed all my fly away baby hairs and left the lengths smooth and silky.
Highly recommend!

June 1, 2020
Unprompted review
CENTRED logo

Reply from CENTRED

Thank so much Helena! So happy to hear that you are loving using our products :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look