Easy ordering & manage subscriptions. The first Spring in 4yrs without weeks suffering flu/chest infection. This 71yr old Vg & Gf eater is loving life & just managed 3w in LA playing tag & jumping wav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love this product! I started taking pro metabolic late last year as I was feeling bloted and couldn't lose weight as easy due to peri menopause. Since taking this i have definitely noticed improvem... See more
Company replied
Excellent service, wrote a email because un post said my item was delivered on such a date, but unfortunately I didn’t receive on that date, which I contacted feel which they contacted me back st... See more
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Used the live chat option to sort out a technicality .. which turned out to be nothing more than my poor computer literacy. Amy was patience personified, explaining what I should do via the live... See more
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Company details
About Feel
Written by the company
About Feel
At Feel, we believe in the power of clean, high-performance wellness products to support both inner and outer beauty.
Our products combine evidence based formulas and clean ingredients that complement each other for maximum results.
All our products are designed to promote improved overall well-being, healthier hair, skin and nails, delivering maximum results with each use.
Get 20% OFF your first order
Code: TRUSTPILOT
Contact info
London, United Kingdom
- hello@wearefeel.com
- wearefeel.com
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vegan collegen fan
I’ve been taking their supplements for over a year now and know I’m feeling much brighter and healthier for it
February 23, 2026
Unprompted review
Reply from Feel
Hi Andrea,
Thank you for being with us for over a year and for sharing your experience. We’re so pleased you’re feeling brighter and healthier!
Best,
Amelia
Feel great with feel
Since I have been taking feel, my health has been so much better. Magnesium straight away sorted out the cramps in my feet, legs and hands, the menopause has helped with brain fog and anxiety. The pro metabolic is helping with my weight. And I take vitamins which has helped with my general health.
February 22, 2026
Reply from Feel
Thank you Claire for sharing your journey. It’s wonderful to hear how much the products have supported your wellbeing over time.
We truly appreciate your trust in Feel.
Best,
Amelia
This is my 2nd time of trying Feel
This is my 2nd time of trying Feel. The first time round I wasn't sure if I gave it enough time so thought I'd try again. I'm now in my 7th month of taking it and not convinced its making any difference at all sadly.
I still shed a large amount of hair daily and after washing there still seems to be the same amount in the plug hole. Every now and then I think theres a little less but its not consistent. I am going to stick with it for a full year but if no significant improvements are made I will stop
February 21, 2026
Unprompted review
Reply from Feel
Hi Aimee,
Thank you for taking the time to share your experience and for giving the product another try. Hair cycles can be complex and gradual, so we completely understand how frustrating it can feel when changes aren’t as noticeable as you’d hoped, especially after several months of consistency.
We did reach out through Trustpilot to request your contact details so we could look into this properly and discuss your experience in more detail, but we haven’t heard back yet. If you’re open to it, we’d genuinely like to understand more about how you’ve been taking the product and what you’ve been noticing, as this can sometimes help us provide more tailored support.
Your feedback is important to us, and we’d be very happy to speak with you directly to see how we can help.
Best,
Jonathan.
Always delivers on time
Always delivers on time. Great products I’ve noticed a difference in the smoothness and texture of my skin since taking the collagen.
February 21, 2026
Unprompted review
Reply from Feel
Hi Rachel,
Thank you for sharing your experience. We’re so pleased to hear you’ve noticed improvements in your skin and that deliveries have been reliable.
Best,
Amelia
Feel menopause
Feel menopause have really worked for me. My night sweat & hot flushes have ceased & I have much more energy. Been using them for about 3 years now. Wouldn’t use anything else & I have tried others.
February 21, 2026
Unprompted review
Reply from Feel
Hi Melanie,
Thank you for your loyalty over the past three years. It’s wonderful to hear the product has made such a meaningful difference for you.
Best,
Amelia
I have been using the collagen for a…
I have been using the collagen for a few years now and have really noticed the difference in my hair. It tastes great and is easy to mix. Customer service team are also so helpful when I needed to contact them.
February 20, 2026
Unprompted review
Reply from Feel
Thank you Melissa for your continued support. We’re so glad you’ve noticed a difference and had positive experiences with both the product and our team.
Best,
Amelia
Happy with Feel!
I’ve been a customer for over a year now and the Hair Loss Support product is the only thing that helped to reduce my shedding without taking extra supplements and scalp treatments.
Over the last I never encountered an issue and when I moved countries, customer service rep Nicole went the extra mile to help me to change delivery address and to make sure I keep receiving my supplement. I really feel my business is valued when companies make a real effort to keep customers happy. Thank you Nicole!!!
February 16, 2026
Unprompted review
Reply from Feel
Hi Tracy,
Thank you for sharing your experience and for your kind words about Nicole. We’re so pleased the product has supported you and that our team could help during your move.
Best,
Amelia
I’ve seen such a difference since…
I’ve seen such a difference since starting their collagen and now part of my daily routine. I love that each month I earn points and can use them for products as well
February 20, 2026
Unprompted review
Reply from Feel
Hi Gemma,
Thank you for your review. We’re so glad collagen has become part of your routine and that you’re enjoying the rewards programme as well.
Best,
Amelia
Feel
I can recommend feel. My hair and nails have improved so much.
February 20, 2026
Unprompted review
Reply from Feel
Hi Michelle,
This is so lovely to hear, we’re thrilled your hair and nails have improved so much! Thank you for recommending Feel, it truly means a lot to us 💛
Best,
Amelia
Tastes good
The products do taste nice. I can’t say I notice a huge difference after I stopped for while but I am trying again with the collagen and metabolic sachets. I like that the product are vegan friendly.
February 16, 2026
Unprompted review
Reply from Feel
Thanks so much Carly for sharing your experience. I’m glad you’re enjoying the taste and that our vegan-friendly approach resonates with you.
Thanks again for giving us another try 💕
Best,
Amelia
Great customer service
Great customer service. Great product with no nasty ingredients. One star off as it would be good to get an update before your subscription is shipped in case you have surplus stock/not ready for your next order - most other subscription models offer this.
November 1, 2025
Unprompted review
Reply from Feel
Hi Mel,
Thank you for your kind words about our customer service and clean ingredients - it means a lot! We really appreciate your feedback on subscription reminders too. It’s helpful and something we’re looking to improve, so thank you for taking the time to share it.
Best,
Amelia
Nicole at Feel has been a consummate…
Nicole at Feel has been a consummate professional in her responses to myself regarding my subscription with this company. I would recommend Feel to any one who wants excellent products and excellent customer service
February 20, 2026
Unprompted review
Reply from Feel
Hello Mrs Rosamund Cheadle,
This is wonderful to read - I’ll be sure to pass your lovely feedback on to Nicole. Thank you for recommending Feel and for your kind words about both our products and service. ❤️
Best,
Amelia
Essential to my daily life
I’ve been using the daily probiotic for 12 months now and swear by it, it’s an essential to my daily life. It helps reduce my IBD symptoms and keeps me regular. I compared many probiotics and found this one to be one of the best and a fair price. I like the rewards I get for being a loyal customer too
February 20, 2026
Unprompted review
Reply from Feel
Thank you so much Keiley for your loyalty and for sharing your experience. It’s amazing to hear the probiotic has become such an essential part of your daily routine and is helping you manage your symptoms. That really means the world to us 💛
Best,
Amelia
Does exactly what they promised
Their website is easy to navigate and you can delay, skip or speed up delivery of your order. The products I used did exactly what they advertised.
July 1, 2025
Unprompted review
Reply from Feel
Thanks so much for your review Ron! I’m really glad you’ve found the website easy to use and that the flexibility works well for you. Even better to hear the products delivered on their promises - that’s exactly what we aim for.
Best,
Amelia
Love the vegan collagen and my skin…
Love the vegan collagen and my skin looks great , people comment on how well I look :). Only gave 4 because I’d like a collagen that works for joints and skin rather than two products ( can’t afford both !)
February 20, 2026
Unprompted review
Reply from Feel
Hi Lisa,
We love hearing that you’re enjoying the Feel Pro Collagen - and how lovely that people are commenting on how well you look! ✨ Thank you as well for your honest feedback about joint and skin support. We completely understand and really appreciate you sharing that with us.
Best,
Amelia
I had such a wonderful experience with…
I had such a wonderful experience with Anfel ! She was incredibly helpful, professional, and kind. She went above and beyond to assist me and made everything so smooth and easy. Truly appreciate her support and positive attitude
February 19, 2026
Unprompted review
Reply from Feel
Thank you so much for your kind words about Anfel. We’re so glad she made everything smooth and easy for you.
Best,
Amelia
Excellent customer service from both…
Excellent customer service from both Cam and Nichole when I had problems with delivery (not Feel’s fault). Friendly and efficient. I also really like that Feel provide links to academic, peer reviewed research re their new product - the vegan collagen. Recommended.
February 18, 2026
Unprompted review
Reply from Feel
Thank you for your lovely review Jane. I’m so pleased Cam and Nicole were able to support you quickly and efficiently. It’s also great to hear you value the academic research we provide alongside our products. That transparency is really important to us.
Best,
Amelia
Excellent support and help!
Excellent support and help!
I am really pleased with all the help and support I received from Felicia at Feel. She patiently guided me through how to resolve my issue, (and I had to contact her a few times) and I am very pleased to say that my order arrived this morning. Thank you🙏
February 19, 2026
Unprompted review
Reply from Feel
Thanks so much for taking the time to leave this review, Denise! Really pleased Felicia was able to guide you through everything patiently and that your order arrived safely in the end.
Best,
Jonathan.
Customer service is always good if…
Customer service is always good if there is any issue. Consistently good products.
February 19, 2026
Unprompted review
Reply from Feel
Many thanks for sharing this, Katherine! Great to hear the customer service has been consistently reliable whenever needed and that the products continue to deliver.
Best,
Jonathan.
Not for me but great customer service
Feel pro metabolic
I tried the product and whilst it tasted delicious I didnt manage to fully feel the benifits.
I would be happy to try other products in there range.
Customer service reply quickly and are very professional and helpful with their after care.
Lovely company to deal with.
February 19, 2026
Unprompted review
Reply from Feel
Hi Katie,
Thank you for taking the time to share your feedback. While we’re sorry to hear that Pro Metabolic wasn’t the right fit for you personally, we really appreciate you highlighting the experience you had with our Customer Service Team.
We did reach out via Trustpilot to request your contact details so we could follow up and learn a little more about your experience with the product, but we haven’t heard back yet. If you’re open to it, we’d be more than happy to discuss this with you and explore whether there may be another product in the range that better suits what you’re looking for.
Thanks again for sharing your experience.
Best,
Jonathan.
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