Live Chat, through AllergyTest…fantastic and quick. Knowing that I had very little to respond in order to get answers to my questions, Ms. Elliot and answered my questions, located my results, and ha... See more
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My body appears to be getting sicker and so I did some research on gut health. Sensitivity check resulted in my search. I had a couple of questions and was quickly put in touch with Elliott. She was a... See more
Company replied
Jesse was quick at replying to my question and gave me clear answers to what was asked that you sometimes don’t get with other companies online chat agents - was only a simple question but gave me w... See more
Company replied
After not receiving emails about my results, I contacted 24/7 live chat support and received my answers and results within minutes! They were quick to respond and very quick to answer questions. Super... See more
Company replied
Company details
About We Are Healthier
Written by the company
Fast, accurate & affordable at home testing. Discover rapid home health testing today!
At Healthier you get real support from real people, 24 hours a day, seven days a week. Never wait again to understand your health and get the insights you need to live better.
Your Health Matters
At Healthier, we have the most comprehensive range of at-home testing kits, giving you rapid answers. From menopause monitoring to allergy answers, we have the choice to help you feel better.
- Fast and quality-assured results.
- Expert support 24/7, 365 days.
- Accredited lab and scientific team.
- Easy to use and understand.
- Free same-day shipping.
- Accurate results to change your life.
Why choose Healthier?
Most people have concerns about their health or wellbeing from time to time and many of us delay getting answers, often to our detriment. Now there is an alternative to going straight to the GP while still gaining a better understanding of your body and peace of mind about your health.
We have helped over 1 million people over the last 14 years get healthier by offering fast, accurate and easy to use tests designed to give you the results you need.
Contact info
Healthier HQ. Unit 1A Bonington Complex,Trent Lane Industrial Estate, DE74 2PY. United Kingdom., De74 2PY, Derbyshire, United Kingdom
- info@wearehealthier.com
- wearehealthier.com
4.2
Great
81 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Elliot helped with my enquiry
May 29, 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for your kind words! We're thrilled to hear that wearehealthier.com provided valuable insights for you. If you have any further questions or need assistance, feel free to reach out. Here's to your continued health and wellness!
Brian
We Are Healthier
I was help by Avery and very pleased by…
I was help by Avery and very pleased by his knowledge and quick response. He is definitely a keep in the company and I am not hesitate to recommend this company to my friend because of the excellent customer service. Thank you, Avery for your kind and helpful assistance on my request.
May 29, 2024
Unprompted review
Reply from We Are Healthier
We're truly grateful for your positive feedback! It's wonderful to hear that wearehealthier.com exceeded your expectations. Thank you for choosing us to help you on your health journey. We appreciate your support!
Brian
We Are Healthier
Avery helped me with my request very…
Avery helped me with my request very promptly and all the information I was seeking was provided.
May 29, 2024
Unprompted review
Reply from We Are Healthier
Thank you for taking the time to share your experience with wearehealthier.com! We're delighted to have been able to assist you in gaining a better understanding of your sensitivities. Your satisfaction is our priority, and we're here for you every step of the way!
Brian
We Are Healthier
Avery was very helpful when I had to go…
Avery was very helpful when I had to go on the live chat. Thank you.
May 28, 2024
Unprompted review
Reply from We Are Healthier
We're thrilled to hear that wearehealthier.com was a valuable resource for you! Thank you for trusting us with your health and wellness needs. If you ever need further assistance or have any questions, don't hesitate to reach out. Here's to your health!
Brian
We Are Healthier
Kai was wonderful
Kai was wonderful, really eased my mind & very helpful, she truly stopped me from panicking.
May 28, 2024
Unprompted review
Reply from We Are Healthier
We're truly grateful for your positive feedback and thrilled to have been able to assist you with wearehealthier.com! Thank you for choosing us to help you on your health journey. If you ever need further guidance or support, don't hesitate to reach out. Here's to your continued health and well-being!
Brian
We Are Healthier
Amazing customer service
Elliot was really helpful and kind, has answered all my doubts and explained to me the best thing to do in order to solve my problem. Thank you!
May 28, 2024
Unprompted review
Reply from We Are Healthier
Thank you for your 5-star review! We are delighted to hear that you had a positive experience with us. Our team works hard to provide excellent service, and your feedback is greatly appreciated. We look forward to serving you again soon.
Brian
We Are Healthier
I was helped by Angel who quickly sent…
I was helped by Angel who quickly sent us our hair analysis via chat. He was professional and very efficient. We are pleased with is superior customer service
May 28, 2024
Unprompted review
Reply from We Are Healthier
Thank you for the 5-star rating! We are happy to know that you enjoyed our services. Your positive feedback is encouraging and helps us strive for excellence. We value your patronage and look forward to welcoming you back.
Brian
We Are Healthier
I just used the live chat and spoke…
I just used the live chat and spoke with Kai from sensitivity check. They were very helpful and responded quickly. Managed to get an answer to my question very quickly. Thank you
May 28, 2024
Unprompted review
Reply from We Are Healthier
We are honored by your 5-star review. Thank you for recognizing our efforts to provide exceptional service. Your satisfaction is our priority, and we are delighted to have made your experience a memorable one. We look forward to serving you again in the future.
Brian
We Are Heathier
Thanks Jesse
Thanks Jesse - your response to my query was instant and thorough. I appreciate the communication.
May 28, 2024
Unprompted review
Reply from We Are Healthier
Thank you for your 5-star review! We’re thrilled to hear you had a great experience with our service. Your feedback is highly appreciated, and we look forward to serving you again soon.
Brian
We Are Healthier
Kai with customer support was very…
Kai with customer support was very helpful in finding my boyfriends results & getting them emailed to him
May 28, 2024
Unprompted review
Reply from We Are Healthier
Thank you for taking the time to leave us a 5-star review. We are pleased to hear that you were satisfied with our services. Your feedback motivates us to continue delivering high-quality experiences. We look forward to welcoming you back soon.
Brian
We Are Healthier
Avery
Avery, a very good helpful man. He solved my problem in a few seconds
May 27, 2024
Unprompted review
Reply from We Are Healthier
We appreciate your kind words and 5-star rating! Our team is delighted to know you enjoyed our service. Thank you for choosing us, and we hope to see you again soon.
Brian
We Are Healthier
Avery was more than helpful
Avery was more than helpful , this has definitely been a very positive live chat with a fantastic outcome.
May 27, 2024
Unprompted review
Reply from We Are Healthier
Thank you for your 5-star review and your kind words! We’re delighted to know you enjoyed our service. We appreciate your support and hope to see you again soon.
Brian
We Are Healthier
Angel from 24/7 Live Chat SUPER Helpful!
After not receiving emails about my results, I contacted 24/7 live chat support and received my answers and results within minutes! They were quick to respond and very quick to answer questions. Super helpful, great customer service, would use again if needed in the future. Thank you Angel!
May 24, 2024
Unprompted review
Reply from We Are Healthier
Happy Angel was able to help you. Thank you for your 5-star review! We’re thrilled to hear you had a great experience with our service. Your feedback is highly appreciated, and we look forward to serving you again soon.
Brian
We Are Healthier
Very easy to contact via online chat
Very easy to contact via chat online. Got instant answer from Angel. Very satisfied.
May 24, 2024
Unprompted review
Reply from We Are Healthier
We appreciate your kind words and 5-star rating! Our team is delighted to know you enjoyed our service. Thank you for choosing us, and we hope to see you again soon.
Brian
We Are Healthier
Great support for Angel today
Great support for Angel today, very fast and efficient help.
May 24, 2024
Unprompted review
Reply from We Are Healthier
We’re grateful for your 5-star review! It’s wonderful to hear you had a positive experience with our service. We look forward to serving you again in the near future.
Brian
We Are Healthier
Invalid test and no response…
Received the test kit but it was an invalid test. Key to this was the lack of a “line” on the apparatus that collects the sample so impossible to know how much sample you require. Emailed them twice and no response just multiple requests for a survey. Waste of £20 and the stress of doing a cancer test at home to then get no result.
May 17, 2024
Reply from We Are Healthier
Thank you for your review.
We are very sorry to see you are not satisfied with the service and the stress this may have caused.
I will personally call you regarding this case and hope to find a resolution.
Kind Regards,
Usman
WeAreHealthier
Test was useless
Test was useless. I bought two, first one was an invalid result, second one was just about visible as negative then a few more minutes later was just about visible as positive. So I’m no wiser and I’m out of pocket. Complete waste of time and money.
May 13, 2024
Reply from We Are Healthier
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
Invalid results are most likely caused by an insufficient sample or incorrect procedural techniques.
Regarding the second kit, could you please advise how many minutes after taking the sample did you read the results cassette.
Please email us at info@wearehealthier.com with this information along with a photo of the cassette, and we will be more than happy to help.
Thanks,
Usman
WeAreHealthier
Live Chat
Live Chat, through AllergyTest…fantastic and quick. Knowing that I had very little to respond in order to get answers to my questions, Ms. Elliot and answered my questions, located my results, and had them immediately sent to me. Normally I’m old school and prefer to talk to an agent; live chat is always a quicker response, and Ms. Elliot made me a believer when you have a quality agent ready to reply! Thank you!!!
May 23, 2024
Unprompted review
Reply from We Are Healthier
Thank you for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to serving you again soon.
Brian
We Are Healthier
Process carried out by my Wife who is a…
Process carried out by my Wife who is a nurse & the result was inconclusive.
I therefore have asked for a refund, as the kit was not fit for purpose.
May 7, 2024
Reply from We Are Healthier
Thank you for your review.
We are very sorry to see you are not satisfied with the service.
We are committed to ensuring our customers received the most reliable and effective products so am happy for to look into this further for you.
If you would like further support, please reach out to our 24/7 LiveChat service who will be happy to assist you.
Regards,
Usman
WeAreHealthier
Quick response and friendly!
May 17, 2024
Unprompted review
Reply from We Are Healthier
Thank you so much for your kind words! We're thrilled to hear that wearehealthier.com provided valuable insights for you. If you have any further questions or need assistance, feel free to reach out. Here's to your continued health and wellness!
Brian
We are Healthier.
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