Although my customer experience started rocky, the company (in particular, Noah, the president) reached out to me to make things right. I expressed my opinions about what could be improved, and I bel... See more
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Contact info
4730 University Way NE, Ste 104 , 98105, Seattle, United States
- 2062020892
- hello@weareplufl.com
- weareplufl.com
Hasn’t replied to negative reviews
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Napping just grew easier
The product itself is fantastic although could be slightly larger
Assembly is easy but is ideally a two person job
Fabulous comfort
The plufl is as comfy as i hoped it…
The plufl is as comfy as i hoped it would be, and is a great nest for me, my toddler and my dog! Love it!
I was scammed by Plufl - charged my card and never shipped
I was scammed by this company. I ordered a plufl on President's Day to take advantage of the sale. They immediately charged my credit card even though it was not to ship until mid April. I contacted them 4/18. They said it would ship by the end of the month for sure. I still did not receive a shipment notice. I contacted them again asking to cancel my order and received no reply. They are selling the same plufl on Amazon and giving about a 3-day delivery for those.

Reply from Plufl
Love it!!!
The Plufl team did everything great!! While it did take some time to receive my Plufl, I know this is a company just starting out. The Plufl is very well made and even more comfortable than expected, my granddaughter visited yesterday, climbed in and said it's mine 😂 thank you Team Plufl

Reply from Plufl
Plufls are the greatest invention ever
Plufls are the greatest invention ever. i seriously love mine so much and recommend getting one to anyone who loves being cozy and comfy!

Reply from Plufl
Support the ORIGINAL!
Originally got scammed by another company... (BEWARE OF IMPOSTERS!) and went with the original... boy was I glad I DID! the quality is superb Comfort amazing and glad that I'm supporting a small business startup.

Reply from Plufl
Son won't sleep in his human bed anymore.
I got the Plufl for my son as a birthday gift. He loves soft and cozy stuff and sleeps in every which way orientation on his bed. Well, his loft bed is now where all his stuffed animals live, and the Plufl on the floor under the bed is where he sleeps ("I only want to sleep in my doggy bed"). We cuddle there together to read or listen to audio books and sometimes when he's at school and I'm taking a break from my brain-exhausting work, I nap in the Plufl bed. It's very soft and comfortable. I can see that maybe it's not the best for taller people who need to stretch out, or heavier people for whom the pad isn't thick enough. However, if neither of these describes you, the Plufl is a cozy, comfortable place to be.
I had an issue with shipping (the bolsters weren't included in the package) but the company quickly made it right.

Reply from Plufl
Ordered product in October 2022
Ordered product in October 2022. WhenI still hadn't received product by February 2023, I sent an e-mail and was told there was a problem. 3 weeks later I sent another e-mail asking what the problem was an was told it was a problem sending to my shipping address. They would send me another product if I paid for shipping. I asked for a refund. Was told refunds were not offered but would be sent the product free of charge. That was over 3 weeks ago. Do not anticipate ever receiving product. Also am out over $400.00.

Reply from Plufl
Plufl is incredibly cozy
Plufl is incredibly cozy and comfortable, and even big enough for some couples. I don’t overheat laying in it, either, which is a common problem for me. My only complaint and the reason it doesn’t get 5 stars, is that I’m only 5’10, which is pretty average height, and find myself a little too curled up because of the length of the Plufl. I wish it were just a little bit longer, then it’d be perfect!
The Product is so WONDERFUL!! BUT...
The Product is so WONDERFUL!!! Otherwise Customer service could be better ..I purchase the product on recommendation from a friend and with the discount of $100.00 was a wonderful bonus..The day after my purchase I got a offer for $130.00 off of the product and I was told that it wouldn't be honored... I have worked with many companies before in my line of work they have always honored the better discount if it was right after purchased . I would order the product again if I was not living on a fixed income again as a gift and would recommend the product to anyone interested...
More comfortable than your wildest dreams
The bed was shipped earlier than I anticipated, and is everything I wanted and more. The only negative is that it is so comfortable that I can't lay in it for too long or I will fall asleep
The communication was amazing
The communication was amazing. I really appreciated how honest they were and how often they kept us updated. The plufl is better than expected and super soft. Will recommend to everyone!
I love it
I love it. I had a friend visiting for the weekend and I took the Plufl. It is so much more comfortable than a blow up mattress.
Last night I couldn’t sleep so I pulled out the Plufl and Ahhhhhhhh. I love the bolster that cuddles my back.
One suggestion…I put it together by myself but I think it’s a two people job.
Great product
Great product! Very innovative! I like that it’s portable and very comfy, I love taking naps and bundling up during these cold season. More color and sizes please!
I found it straightforward to assemble
I found it straightforward to assemble. It’s super soft and comfortable. I have had mine over two months and use it daily. I have had no issues and it’s in the same condition as the day it came! I lii on be it and so do my dogs!
Good Quality - Good Communication
The company has good communication in my experience. On top of that, the product itself feels like such high quality, each piece feels sturdy and like it will last... (I received it late Dec or early January, can't remember!) It is soft, easy enough to assemble and I like that the cover is of course washable! It is a bit bigger than I imagined but I made space for it and I am glad I ordered it. :)
Plufl Paradise
I appreciated the updates on delivery delays and the answers to my questions. My Plufl arrived and was well packed with clear instructions. So pleased with the quality and exquisite comfort.
Feels like a cloud!
I literally love this Plufl so much! I work with kids as a full time RBT teacher and after long exhausting days, I needed something comfy and supportive. Once I heard about Plufl, I had to get it! I love the memory foam padding, the boulders around the Plufl and even makes me feel like i’m all relaxed and snoozing away after the long day has passed. So worth it!
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