Pomme Equestrian Reviews 565

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, with many highlighting the soft, comfortable, and durable fabrics. The clothing is often described as stylish, form-fitting, and breathable, making it suitable for all-day wear both in and out of the saddle. Reviewers appreciate the fresh styles and colors, noting that the items look exactly as pictured and provide a premium impression. However, some customers found that sizing could be larger than expected, suggesting a need to size down for a perfect fit. A few other people also felt that the pocket design was not always practical for larger phones, and some noted that the rise on certain breeches created extra sag when sitting.

What people talk about most

Product

Customers express great satisfaction with the product, highlighting its amazing quality, comfortable fit, and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the great fit, nice fabric,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love these breeches I just wish I had gotten one size smaller. I wear a 28 or a 42 and I got a medium and they stretched out in the butt and waist within an hour or two of wearing them. I had alread... See more

Rated 4 out of 5 stars

The ordering went smoothly and the package arrived fast and in good shape. I purchased breeches which looked like I was expecting. The quality, material etc all look and feel good. My only criticism i... See more

Rated 5 out of 5 stars

Excellent communication from Pomme processing my order and shipping! The style of the breeches are form fitting but also light weight enough for summer riding. I have already worn them this winter and... See more

Rated 5 out of 5 stars

Really appreciate the fresh styles and colors! To make this a true 5-star experience, I’d love to see a lower rise option. I’m 5'2", and the rise on the Nellie breeches creates a bit of extra sag when... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Equestrian wear for the modern rider. Worn to be wild.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

565 reviews

5-star
4-star
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1-star

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

The best horse-riding breech I have…

The best horse-riding breech I have bought this year. I love the fabric, the style ! they are so comfy. I always find it hard to find the right seize for me so I ask the team to help me choosing and they seize normal (compare to other brand that I have to seize up). The delivery took few weeks but it does not matter to me. I really recommend Pomme and I can't wait to buy more!

September 9, 2023
Unprompted review
Rated 5 out of 5 stars

I love these breeches

I love these breeches! They are so flattering. Plus Johanna from customer service was so kind and helped me out!

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

I found this brand on Instagram and I…

I found this brand on Instagram and I loved how the breeches looked but I’m always a bit scared with social advertising.
So I ordered one set, a pair of breeches and a longsleeve baselayer.
I LOVED them.
So I ordered 2 more sets ❤️
Obsessed with Pomme, the fit is super flattering and comfy. 10/10

October 8, 2023
Unprompted review
Rated 2 out of 5 stars

Cheap clothes made in China

The clothing looked great online but in real it looks cheap, bad quality and smells like plastic. It is also really uncomfortable . Not worth the money.

October 4, 2023
Unprompted review
Pomme Equestrian logo

Reply from Pomme Equestrian

Hi Desirre, thank you for reaching out! Please contact our customer service at hello@wearepomme.com and we will help you out.

Rated 1 out of 5 stars

I received damaged breeches

I received damaged breeches. pomme promised me a partial refund but it's been over a month and I haven’t received a refund and my emails are being ignored. I definitely do not recommend, waste of money

July 31, 2023
Unprompted review
Pomme Equestrian logo

Reply from Pomme Equestrian

Hi Asia, This is of course not ok! Contact our customer service at hello@wearepomme.com and we'll help you with this!

Rated 1 out of 5 stars

No customer service. I’ve lost $300

I spent in excess of $300 in their online store, however they failed to pay the postage on my delivery to the UK and DPS said either I needed to pay £50 myself or they could not deliver (even though delivery was as included). I’ve been trying to contact pomme ever since by email and Instagram but I’ve had zero response or acknowledgement. They don’t seem to have any customer service or a phone number. Really disappointed as their clothing looked good online but this has been way too much stress and I’m still $300 down with no idea what’s going on. Would not recommend to UK buyers

July 7, 2023
Unprompted review
Pomme Equestrian logo

Reply from Pomme Equestrian

Hi Pippa, thanks for reaching out to us. We're sorry to hear about the trouble with your delivery through UPS. We're already in touch with them to figure out what went wrong.

We're committed to finding a solution for you. We'll keep you updated through our customer service email, so you'll know exactly what's happening.

We apologize for any inconvenience caused, and we appreciate your patience. If you have any questions or concerns, feel free to contact us anytime.

Rated 4 out of 5 stars

Good quality!

Ordered a pair of breeches from Pomme. The fabric is really nice, stretchy and they fit really well. The pockets are SO deep, I could comfortably do yard chores without my phone getting in the way all the time from too small pockets.

Only downside is the two buttons at the waist above the zip are poppers instead of the usual hook and eye type, (it has a hook and eye to the left of the poppers on the inside) and if you were to rub against something it comes undone quite easily.

Took a few days to process my order but then arrived within a week of shipping :)

May 26, 2023
Unprompted review
Pomme Equestrian logo

Reply from Pomme Equestrian

Hi Chelsea! Glad you like them. And thank you for your feedback.

Rated 5 out of 5 stars

Really really great brand

Really really great brand! The clothes are very comfortable and cute. I did have an issue with one of the breeches but customer service handled it perfectly. Will definitely order again 🫶🏼

December 22, 2022
Unprompted review
Rated 3 out of 5 stars

Thin see-through breeches

The white Nellie breeches are see-through. The breeches are thin, so more suitable for the summer. I found it not worth the price. The refund process was easy and handled timely though, although they do charge a fee for returning an item.

November 18, 2022
Unprompted review
Rated 5 out of 5 stars

Very good costumer service!

I ordered a pair of breeches and - sometimes it does happen without the quality of the genral product being bad - they hat a mistake in them. I contacted their costumer service and within a day they replyed and directly offered to send a new pair and sended me a tracking link only a few days later.
I felt taken very good care of and i am looking foreward for my new package since the style and general quality of the breeches was super good and nice!

September 12, 2022
Unprompted review
Rated 2 out of 5 stars

Didn’t receive my entire order

I received my package with only 1 of the 3 items I ordered. All 3 pairs of breeches were on the invoice, which makes me think they forgot to add the other 2 pairs to my package? I have emailed them and messaged them on Facebook and Instagram, and can’t get a reply.

The breeches that I did receive are nice, but too small.

August 17, 2022
Unprompted review
Rated 4 out of 5 stars

Ordered several items 5 days ago

Ordered several items 5 days ago. Received confirmation, but five days later still "processing" and the order hasn't left the warehouse yet. Have sent two e-mails to which I have had no reply yet.

After 2 weeks I received the items and a reply. Worth waiting for, excellent quality and very comfortable. Will buy again, keeping in mind the order might not arrive as fast as promised/expected.

June 7, 2022
Unprompted review
Pomme Equestrian logo

Reply from Pomme Equestrian

We had some delays due to our large birthday sale, sorry for the delay! But now things are back to normal again. Hope you like your new breeches :)

Rated 5 out of 5 stars

smart product

Great quality and super confortable . Technically perfect , especially around the waist considering that now in Italy it's compulsory to wear the safety jacket :-)

May 18, 2022
Unprompted review
Pomme Equestrian logo

Reply from Pomme Equestrian

Thank you :)

Rated 5 out of 5 stars

totally in love

pomme is my favorite equestrian brand. all their products are very comfy, pretty and affordable. what’s more, the value for money is really worth it. i finally found everything i was looking for in riding clothes !

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Super customer service!

Super customer service!
Ordered a few times now and everything is like promised 🙏🏻
Quality is amazing and the products are really super nice and comfortable to wear!!

Wouldn’t wear any other breeches 😁

May 12, 2022
Unprompted review

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