Riley Reviews 809

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, natural ingredients, and comfort, often noting a significant reduction in irritation compared to other brands. Many appreciate the convenience and reliability of the subscription service, highlighting quick delivery and ease of managing orders. However, some people mentioned issues with the plastic applicators on tampons and the plastic wrapping of pads, expressing concerns about environmental impact. A few other people also felt that the tampons were not absorbent enough, leading to leakage, or that the shape of the tampons was not ideal.

What people talk about most

Product

Consumers find the product to be positive, often praising its comfort, quality, and organic, chemical-free... See more

Quality

People report positive experiences with quality, highlighting that products are soft, comfortable, and made... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Subscription

Users describe positive interactions with subscription. Customers praise the convenience, ease of management,... See more

Service

Customers consistently report positive experiences with the service. Many praise the brilliant and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried all the products going including cups and period pants, but I like pads and tampons. That there is now a fabulous irish company producing a toxin free range is fantastic! Their customer se... See more

Rated 5 out of 5 stars

Always loved Riley, subscription is super handy, and the products are brilliant. I love how its 100% natural. I recently saw their products in a hotel in Cork and am thrilled they have really become a... See more

Rated 5 out of 5 stars

Riley products are great ever since I started using them my cramping reduced. I have comfort in knowing what I’m putting into my body isn’t harmful. I signed up to their 3 month subscription and I wis... See more

Rated 5 out of 5 stars

Received my 2nd order and im happy with it. It comes really quick and it's originated in Ireland. It is slightly more expensive than supermarket own brand, but it's organic and safe. Worth every penny... See more


Company details

  1. Toiletries Store

About Riley

Written by the company

Sustainable period products delivered straight to your door when you need them. Our products contain ZERO bleach, toxins or other harmful chemicals and are made with 100% certified organic cotton.

Customise the perfect period subscription box to suit your flow. Subscribe for a healthier period today.

€1 from every box is donated to fighting period poverty. Click here to find out more. GET STARTED HOW IT WORKS Riley

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

809 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love they are organic cotton pads

I've been using Riley for a while, I love they are organic cotton pads and I'm so happy that they finally have paper boxes instead of the plastic bags!
Happy to give a 5 star experience, although the pantyliners still need improvement :)

November 16, 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic product and fills a massive…

Fantastic product and fills a massive gap in the market. Delighted to have made the switch. Only wish would be for the packaging to be more compact. Bathrooms are always tight for space and the large packages for the tampons are inconvenient. Stackable boxes would be much easier.

October 10, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Robyn,

Thank you so much for your kind words and your delight at switching. We always value our customers feedback so rest assured I have shared yours with the wider team. We are always working on improvements in the background so keep your eyes peeled.

Lauren
Team Riley x

Rated 5 out of 5 stars

Excellent protection and chemical free

Really love the subscription service. With 3 girls in our house, I feel I am looking after our bodies with chemical free products. Soft, breathable and absorbent pads. I've been using for two years now. Highly recommend.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Love Riley and their subscription…

Love Riley and their subscription service, so easy to order and ammend it when needed. The look of the product is lovely and I feel great knowing there are no toxic chemicals or plastic in them. Highly recommend

October 1, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Anna, thank you so much for your kind words. They are always such a boost for us to hear.

Team Riley x

Rated 1 out of 5 stars

Worst customer service ever

From 4 different items just One was delivered.. try to contact on instagram…. 10days waiting for response… absolutely never ever again I ordering from you guys and wouldn’t recommend to anyone

October 1, 2025
Unprompted review
Rated 3 out of 5 stars

Great brand but product improvements needed

Love everything about this brand, but unfortunately I find the product not quite up to the task. The tampons are not very absorbent, meaning leakage is almost guaranteed. Would love them to work on this, as I would subscribe again if it improved.

October 13, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Orla,

Thank you do much for taking the time to share your thoughts!

While we’re delighted that you are loving the brand, we're very sorry to hear the absorbency isn't quite the right fit for you.

We know how important it is to feel fully comfortable and supported by your period care, and completely understand that the absorbency isn't fulfilling your needs.

If you have any other thoughts or would like to share more about your experience, we’d love to hear from you at hello@weareriley.com.

Thank you again for trying Riley and for supporting sustainable period care, it really means the world to us 💜

Team Riley x

Rated 5 out of 5 stars

Riley has it sussed

Riley has it sussed! Finally, a period product made for purpose, not just for profit. The new branding is beautiful, tasteful, and refreshingly not pink or purple 🙏

October 8, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Ailbhe, we love that you love the new branding and so nice to hear the support and kind words.

Team Riley x

Rated 5 out of 5 stars

Riley is doing such in credible work…

Riley is doing such in credible work reshaping the conversation around menstrual health! I love their products I love how soft and light they feel. It actually really feels like I’m using something safer for my body. The customer service too is really good. 10/10 would recommend !

October 6, 2025
Unprompted review
Riley logo

Reply from Riley

Hi Zainab, thank you so much for hyping us up! We love that you are such a fan of the products and that you would 10/10 recommend to a friend.

Team Riley x

Rated 5 out of 5 stars

Irish, Organic what more could you ask for?!

Before I discovered Riley, I always found other period products would cause a skin reaction for me or discomfort. But these products are amazing, easy to use and environmentally conscious, as well as body conscious! The subscription is really simple and always arrives right when I need it. And if I need to change my shipment, its simple to do online.
The girls are also super helpful if there are any problems with changing the subscription or just answering any queries.
I use the Riley 12+ super applicator tampons and the Naked tampons. They have great packaging and are super discreet too. You get what you pay for with this product, and now all my girl friends are using them! I love that they're an Irish Brand bringing a great Irish, organic product to the market. Thank you Riley!!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Such a great company

Such a great company. I love having the subscription and knowing everything b arrives exactly when I need it. It’s also easy to adjust your subscription or change date. Such a wonderful subscription

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. My daughters have used Riley products exclusively the last 2 ish years. Because of no chemicals flow is lighter and cramps are a lot less. Every woman deserves to be using Riley.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Love Riley products

Love Riley products. I can feel good about using them knowing there are no nasties in them. Service is always amazing and they are delivered to my door with an easy pause system if needed - win win :)

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Irish product.

Amazing Irish product. We would be lost without our monthly subscription in our business. Riley are so efficient and always on time!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Riley products over store bought anyday

with 4 daughters the convenience of our delivery is fantastic
we’re always prepared for emergency
and that Riley offer cotton and eco friendly products - give me Riley over the shop products anyday
A lovely customer service on offer too
Win Win 👏

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a subscription for over 2…

I’ve had a subscription for over 2 years now and I can hands down say that its completely worth it. Not only is it super convenient having a 6month supply shipped right to your door, but the actual quality in the product has changed my period experience altogether and I have peace of mind knowing i’m not using products containing any harsh chemicals. My flow can fluctuate from month to month so it is the height of convenience knowing that I’ll always have a supply of products on hand. Highly recommend.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

What’s not to love

Products are of a great quality and a good range from tampons to pads and liners and additional bits too. Subscriptions are easy managed and never any problems with delivery and emails are informative. It’s also a great comfort knowing that the period products are healthy, sustainable, eco friendly and good for your body as well! With the additional bonus of supporting Irish brands and businesses!

September 30, 2025
Unprompted review

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