TRIBE Reviews 1,817

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their delicious taste and high quality, often highlighting them as healthy, nutritious, and satisfying. Many appreciate the variety of options available, with several mentioning specific favorites like flapjacks and protein bars. The delivery service is frequently commended for being quick, prompt, and reliable, with orders arriving on time and in good condition. However, some customers expressed dissatisfaction with their orders, citing issues such as late or missing deliveries, or receiving incorrect items. A few people also noted that some products, particularly certain protein powders and flapjacks, did not meet their expectations regarding taste, texture, or nutritional value. There were also mentions of disappointment regarding the discontinuation of certain popular products.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the delicious taste and wide... See more

Quality

Clients share positive opinions on quality, consistently praising the taste and nutritional value of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting quick and speedy... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the new Wildfarmed flapjacks. Great taste and good consistency. Nice and moist which is appreciated when on the road and low on water or feeling dehydrated and dry-mouthed. Apple + Raspberry is m... See more

Rated 5 out of 5 stars

The products arrived quickly and as ever were protein-packed and in my opinion, the nicest protein-packed rpoducts on the market. The falvours are great and they dont taste too sweet or saccharinny

Rated 5 out of 5 stars

Can’t go back now - nothing will taste as good. Excellent service, communication and quality of product. At last a Company that lives up to its claims! Will definitely be re-ordering.

Rated 5 out of 5 stars

I had an issue with a product, so contacted customer services. The operative I spoke to (Ella) was extremely apologetic and understanding. Replies were speedy and to the point. I was offered a... See more

Company replied


Company details

  1. Fitness and Nutrition Service

Information provided by various external sources

Tailor your TRIBE Pack from 20+ TRIBE energy, protein and recovery products to suit your training needs


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love tribe d…

Love tribe the products are so good and they keep improving all the time, even though I walkways think how can they make this better! Then they do.
It's super quick delivery and always a good offer!

September 4, 2024
Rated 1 out of 5 stars

I brought the Vanilla vegan protein…

I brought the Vanilla vegan protein from sainsburys and the taste was really bad and very far from vanilla, i was unable to continue using this product which was really disappointing as I’m a student on a tight budget. I wouldn’t recommend buying this, just want to warn others.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

I've used Tribe for a number of years

I've used Tribe for a number of years, and highly recommend their range of bars and cereals. I tend to order directly from the site, and on all occasions, their delivery has been super prompt.

The only criticism I'd make is that they have recently discontinued a number of their products, meaning their range of flavours for their bars is now quite limited. I do hope they reconsider this decision.

August 7, 2024
Rated 1 out of 5 stars

Box containing no product, simply a promotional flyer

It's very simple to me as I've worked in Manufacturing and Distribution. If a product is ordered, it appears to me that the process involves preparing the carton, loading the carton with product adding documentation, in this case a promotional flyer, and then sealing it and shipping. So, in this case, the Postman looked very puzzled, shaking the box approaching the house. I took delivery, shaking it too and realising it was extremely light. I photographed it closed and opened without any product whatsoever inside. I am not complaining if the system sends me a full replacement box, then I can rate it higher. The response to my "complaint" from your end was to immediately place an order to replace it - that was fine thanks. I await its delivery.
It has now been delivered, on time and in full and the company has positively and rapidly responded to my concerns. I am very happy with this response.

July 31, 2024

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