weavergreen.com Reviews 323

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their stunning appearance, excellent quality, and soft feel, often noting that it's hard to believe they are made from recycled plastic bottles. The designs are frequently described as gorgeous and practical, and many appreciate the company's commitment to sustainability. Reviewers also commend the quick and reliable delivery service. However, some customers were not happy with certain aspects. A few people mentioned that throws developed pulls and looked tatty quickly, especially in households with dogs. There were also instances where a rug did not come clean after washing, appearing grey, and one customer received a rug that was grubby upon arrival.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the softness,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the products,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers highlight the prompt and quick... See more

Sustainability

Customers consistently note positive experiences with sustainability. Many reviewers express delight that... See more

Based on these reviews

Rated 5 out of 5 stars

I love my Weaver Green rug, it's had very heavy use in the kitchen and still comes up looking like new after every wash. I have just replaced the underlay which has finally lost it's sticking power... See more

Rated 5 out of 5 stars

Fabulous buying experience from Weaver Green. Just received our rug today and it looks stunning. Cannot believe it is made out of recycled plastic bottles.

Rated 5 out of 5 stars

The throws and cushions I ordered are absolutely gorgeous. Staff were very helpful when I phoned up about an item that was sent in error, and arranged for a replacement immediately. I plan to visit t... See more

Rated 5 out of 5 stars

Very happy to find this company. Beautiful homeware and great that they are made from recycled materials too. The rugs feel like regular wool but are hard wearing and easy to wash. Gorgeous designs bu... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

323 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Beautiful floor cushion

Beautiful floor cushion. Just like wool, warm and luxurious with bright vibrant colours. Nice swift delivery as always. Thank you x

October 26, 2023
Rated 5 out of 5 stars

Delighted

I’m very pleased with my small rug. The colour is exactly as shown online, it’s very well made and super-soft to stand on with bare feet!

October 25, 2023
Rated 1 out of 5 stars

Underlay not fit for purpose, customer svcs can't help

Underlay advertised as pre-cut to fit their rugs was too short for the matching runner I purchased, and sides were cut so poorly that edges were jagged and wider than rug at some points. Customer services suggested I trim edges by hand and "explained" that sometimes rugs can be longer than advertised. So basically it's my problem to solve! Very disappointing response.

October 25, 2023
Rated 5 out of 5 stars

High quality and great customer service

We purchased 2 blankets which are of fantastic quality with the added benefit of being sustainably made. The company were extremely helpful in meeting our request to deliver the items quickly as we were due to be away.

October 25, 2023
Rated 2 out of 5 stars

Poor customer service / inferior item.

Stayed in a hotel recently and saw a Weaver Green throw on the bed. Very impressed, I ordered one for my bed at home. Quick delivery & well priced. After 2 weeks of very little use (only dressing the bed), it began to bobble! Emailed Weaver Green how said they're prone to "bobbling" and that I should spend money on a device to de-bobble it! Not impressed with their after sales service at all. They totally negated all responsibility over the issue.

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

There was a hitch in the delivery as the courier company failed to correctly deliver the rug but once this was known the weaver green team were excellent on sorting it out, even though it was a Saturday. Great service

October 7, 2023
Rated 5 out of 5 stars

Excellent products and excellent CS

Excellent products and excellent customer service.
I've got a few of their products - cushions, throws and a runner. I love the ethos of the company and I love the quality of their products. They are just as nice 'in the flesh' as they are in their lovely pictures.
However, 2 of the outdoor cushions I bought have not fared very well. They were left on our outdoor chairs -
well away from the elements as they were protected under a pagoda. No rain or sun should have affected them. They were less than a year old.
However, walking past one day I noticed one colour was a distinctly different colour to the other. It was like a deep purple rather than a dark blue.
I contaced WG and sent them images. They replied saying maybe they were from different batches (could be true) and in future I should store them pattern side down when not in use (which I will do). They then offered to send me 2 replacement cushions which I thought was lovely. I received them within days and am delighted.
That is fantastic CS.

October 10, 2023
Unprompted review

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