Weaverstory.com Reviews 549

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers consistently praise the exquisite collection, highlighting the beautiful craftsmanship and exceptional quality of the products, including silk wedding lehengas, sarees, and jewelry. Many appreciate the staff's welcoming, patient, and knowledgeable approach, which makes the selection and customization process seamless. The delivery service is frequently noted for being prompt, well-packaged, and on schedule. However, some customers experienced issues with their orders, including receiving items that did not match descriptions, were of poor quality, or did not fit as expected. There were also instances of slow shipment, unexpected customs duties due to unclear shipping policies, and products arriving without proper branding or tags, making them unsuitable for gifting.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the quality of items such as sarees,... See more

Quality

Clients share positive opinions on quality, with many praising the intricate weave, design, and texture of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and prompt... See more

Order

Reviewers mention ambiguous feedback about orders. Many customers praise the effortless order and delivery... See more

Staff

Customers consistently note positive experiences with staff, highlighting their welcoming, patient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had the most wonderful experience shopping at WeaverStory store. I purchased a few silk sarees and fabrics along with my wedding lehenga, and I couldn’t be happier with my choices. The collect... See more

Company replied

Rated 5 out of 5 stars

My Saree was not only even my gorgeous than in the photographs, but of high quality. All of my items arrived on time and were well packaged. I will definitely by using Weaver Story again in the near f... See more

Rated 5 out of 5 stars

I am a regular customer of weaverstory. I am very fussy about the quality of the product. This time I bought 4 sarees from them and I have problem with one saree. The way they helped to find another o... See more

Rated 5 out of 5 stars

I had a wonderful experience with Weaver Story. Since I live in the US, I handled everything over the phone—from selecting and customizing the design, to choosing the right fabric, to finalizing m... See more


Company details

  1. Clothing Store
  2. Traditional Costume Store

Information provided by various external sources

At Weaverstory we know authenticity and quality are key for our customer satisfaction. We bring to you the best in quality, luxury and purety. You can trust us with your eyes closed :)


Contact info

4.1

Great

TrustScore 4 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 54% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Unique collection and great service

Unique collection and great service

September 13, 2024
Unprompted review
Weaverstory.com logo

Reply from Weaverstory.com

Dear Mia,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Excellent quality and delivered on Time…

Excellent quality and delivered on Time as promissed.

August 29, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Ramya,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Chaitanya

Awesome dupatta, great quality!!

August 23, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Ms.Reddy,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

I.had excellent experience with the…

I.had excellent experience with the team. Product is precious. Prompt answers and prompt delivery with finished product.. very polite. I am very happy with them and will buy in future always.

August 31, 2024
Unprompted review
Weaverstory.com logo

Reply from Weaverstory.com

Dear Suvarna,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 3 out of 5 stars

stitching

Material is good though delivery is delayed. sometimes I feel that it is overly priced but my first order was good and stitched well, but second order was messed up with sleeve hanging out - sent out an email but no reply on it, don’t expect that service if i have paid 10-20k on a suit.

August 13, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Thank you for bringing this issue to our attention, Sameera.
We pride ourselves on maintaining the highest quality standards for our customers but we didn’t measure up.
We apologize for the inconvenience, and would appreciate another chance to earn your business.

Yours truly,
on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Classy collection

Classy collection
Would love to have more of their stuff

August 13, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Rekha,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Excellent services and wonderful…

Excellent services and wonderful products. I ordered several sarees and many pieces of jewelry from Weaver Story. They arrived on time and I loved every product I received. Thank you so much Weaver Story and the amazing customer service team.

Lakshmy

August 1, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Lakshmy,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars
Weaverstory.com logo

Reply from Weaverstory.com

Dear Varnika,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Bought a saree for Mom online and my…

Bought a saree for Mom online and my experience was outstanding. The quality of the saree to the customer service was very impressive. Highly recommend.

August 15, 2024
Unprompted review
Weaverstory.com logo

Reply from Weaverstory.com

Dear Devalina,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Purchased a couple of items and they…

Purchased a couple of items and they far exceeded my expectations in terms of customer service and their prompt response when the item was lost during shipment. They did not hesitate in replacing a similar one immediately. For them excellent customers service has been part of their, Weavers Story journey:

August 1, 2024
Unprompted review
Weaverstory.com logo

Reply from Weaverstory.com

Dear Nandini,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Outstanding Quality and Customer Service

I have been purchasing sarees from WeaverStory for over a year, and I couldn't be more delighted with my experience. Their sarees are exquisitely crafted, showcasing the exceptional skill and artistry of their weavers. Each piece I received is a true work of art, beautifully made and a joy to wear.

What sets WeaverStory apart from other stores is not just the quality and variations of sarees, jewelries but also their impeccable attention to detail when it comes to blouse stitching. Unlike other places where I have faced issues with sizing, WeaverStory consistently gets my measurements perfectly right. This precision ensures that each saree fits me flawlessly, adding to the overall elegance and comfort.

I am deeply grateful for the outstanding quality and service provided by WeaverStory, especially Ruchika. She has exceeded my expectations in every way, and I look forward to adding more of their stunning sarees to my collection. Thank you, WeaverStory and Ruchika, for your dedication to excellence and for making such beautiful sarees available to us.

July 5, 2024
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Reply from Weaverstory.com

Thank you Ms. Robinson, your words encourage us to continue striving for better service. We have conveyed your appreciation to our team and Ruchika and she is delighted to serve you again soon.

Best Regards
Nishant Malhotra
Founder, WeaverStory

Rated 5 out of 5 stars

Quality product

I didn't expect the product quality to be so good, the fabric quality is really good, and the price too isn't over the top.

July 4, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Thank you for your appreciation Neelam ji, we are delighted to know that you loved what you received. It will be our pleasure to be of service to you again.

Best Regards
Nishant Malhotra

Rated 1 out of 5 stars

Such a shame from a organisation like…

Such a shame from a organisation like this and there are mention a worker at official site and mentioning he is defaming them ! I guess you guys also did the Same when the man is saying that already a trail is been going on I don’t think you guys should have defame him like this on a social platform I hope and pray he hasn’t done anything to himself just a suggestion as a past customer sort things out
And he is clearly mentioning that you guys sell powerloom in the name of handloom how would you clarify that !!
am sure out of concern parents of young joining in your company would think 100 times to send there kids at your organisation

July 10, 2024
Unprompted review
Weaverstory.com logo

Reply from Weaverstory.com

Dear Simar,
You review is concerning and we have chosen to with held any comments as the matter is in the Court, and we trust the legal system.

Regards

Rated 5 out of 5 stars

Great service

Great service, i needed my product early for wedding and they expedited the product for us .

June 24, 2024
Weaverstory.com logo

Reply from Weaverstory.com

We are delighted to serve your Tejas ji! Glad we met your expectation and thank you from the bottom of our heart for the encouraging words.

Regards,

Nishant Malhotra

Rated 5 out of 5 stars

Weaver Story is my go to for handlooms…

Weaver Story is my go to for handlooms and beautiful, customized outfits. The team goes out of their way to ensure they create what I've envisioned, providing wonderful insights, guidance, and inspiration for luxurious and royal outfits. I've even started getting clothing for the other members of my family from here. 100/10 for customer service and 100/10 for the beautiful handloom selections they offer. Thank you, Swati, Sachin, Puja, and the entire team for all your wonderful work!

June 18, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Deepista,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Always had best customer experience…

Always had best customer experience with weaver story. Bought sarees several times. Quality is so good.

June 18, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Hima,
Thank you again for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Great experience with Weaverstory

Great experience with Weaverstory. The saree, blouse, and dupatta were perfect and high quality. I received great customer service and support from the team. Very grateful for my experience with Weaverstory, I would buy from them again.

June 4, 2024
Weaverstory.com logo

Reply from Weaverstory.com

Dear Shruti,
Thank you for your 5-star rating and for being an amazing part of our journey.

Your kind words have motivated our team, we’re humbled by your support and look forward to being your preferred choice for in the future.

Best Regards,

on behalf of Team WeaverStory,

Nishant Malhotra

Rated 5 out of 5 stars

Great experience

I got married a few months ago and after quite a bit of digging through different websites I came across this beautiful red benarasi saree and immediately knew this was the one. Weaverstory promptly sent it me, which was great since I couldn’t wait to see it person and show it my friends and family. As expected on my big day I got nothing but compliments on it. A few days ago I decide to buy my mom a saree for a very special occasion and thought of none other than the weaver story, of course after a few minutes of scrolling I found the perfect one. To my pleasant surprise they sent me the saree just as quickly to the US as they had within India. Even this saree is as gorgeous in person as it was online. Can’t wait to buy more!

June 21, 2024
Unprompted review

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