WebBee Global Reviews 

Do not use this service if you are using them as a third party connection.

Great service, very attentive. Thanks so much for your help when setting up

Unfortunately, our experience with WebBee Global has been disappointing. The application is not intuitive, making the learning curve steeper than expected. To make matters worse, obtaining reliable support has been very difficult. Given these challenges, we cannot recommend this service at this time.

The system is very limited. Trying to make the system work is very hard work. After requesting multiple times to cancel my account and delete my data, they acknowledged my account was closed. A week later they billed me. So that means they did not delete my account or data and then committed international wire fraud by billing me for a service that I had cancelled. This is an Asian Indian company who at all costs will take your money.

Do not waste your time with this plug-in. After several weeks of troubleshooting the integration, we were told the plug-in does not update with a shipped status or tracking information. We were told we must do this manually. This is just not feasible if you have any type of order volume.

Client support was helpful. The app is not perfect of course . Many bugs. But we fixed it and now we go used to it. I like this. My recommendation is to keep the app improvements.

Initially thought that they are great: someone called Manish from support hoped on the call on the first day. Explained everything. Said that they listen to customers. Happy I was until real action started.

Firstly it took them 4 days to delete an wrongly integrated eBay account.

Then there is an inherent problem with their app - they cannot send order for fulfilment from multiple fulfillment centers. I have one in US and one in UK. When I suggested that this is a feature nice to have, Manish started interrupting me and almost yelling.

OK, I thout. Maybe he has one of those days...

Then, when correct integration has been done, the system would not fill the orders automatically. To be precise - it would fill 1 out 10 but the rest I had to push manually. And when I pushed the order manually webbee would show DUPLICATE error while the order has actually gone through to Amazon.

So, when I asked Mr Manish to help he said that my account has more than 52 orders and I have to upgrade to paid plan.

In the meantime, out of 52 order I had only 3 or 4 orders which were automatically sent to Amazon and maybe 10 orders which I pushed manually (still with errors)

Summary: while being nice on the first interactions, they lack proper manners. Their app is buggy. Not flexible and there is lack of customization.

I had a great experience with Shivam as I was completely new to the program and he helped me get a better understanding of how everything worked and how to set things up for the future. Very Helpful!

Thank you so much. The support is amazing and super fast. I was unable to list one of my products with a lot of variants from amazon and support helped me within a few hours and everything was resolved.
Really appreciate it.

The is no cancel button. Emailed ask for cancellation, they confirmed it will be cancelled and the charged me $95.

The integration app developed by them has made our life so much easier as it syncs all the inventory, order and tracking data in real-time between my eCommerce Stores and Fulfillment Partners. I would highly recommend their apps to anyone in the eCommerce Industry.

If you need an app which will do Shopify order fulfilment thu Amazon FBA smoothly then you have to try this app. By the way, WebBee is recommended by Amazon itself (search amazon shopify supply chain integration on google)
A separate thank you to the support team at WebBee who is helpful in setting up the app so it works on autopilot. As a seller doing dropshipping, Shopify sales and Amazon FBA sales with 3 years of experience I highly recommend this app and the their team!

Thank you WebBee Global to provide us great services and solution for our eCommerce business. App Developer Team of WebBee always solve my all query and business which came during the time of mobile app development for my business. I have developed here both multi platform app android and IOS for my business. Thank you again WebBee for your excellent job.