Web Design Glory Reviews 206

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive knowledge, making the website development process smooth and efficient. Many people highlight the exceptional service received, noting the team's ability to understand their vision and deliver high-quality results that often exceed expectations. Reviewers frequently commend the quick response times and clear communication throughout their projects. However, some customers also noted significant delays in project completion, with some experiencing months of waiting for their websites. A few other people also felt that the final product did not meet their instructions or contained errors, such as pixelated text or incorrect page links. Some customers raised issues related to project agreements.

What people talk about most

Website

Customers had positive experiences with website development. Many reviewers praise the professional, clean,... See more

Staff

People report positive experiences with staff. Many reviewers praise the professionalism, responsiveness, and... See more

Service

Users describe positive interactions with service. Many customers praise the team's responsiveness,... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently praise the responsiveness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has been such a pleasure working with Frank at Web Design Glory. He is very helpful, polite, and knowledgeable about all things pertaining to Websites. Frank got my web page up in the time I need... See more

Company replied

Rated 5 out of 5 stars

Anna and Dan have been great to work with this far. Although, I was not aware of all that goes into busking a website, they have educated me and provide me recommendations to choose from. I will say... See more

Company replied

Rated 5 out of 5 stars

Jack has been amazing patient and very detail oriented. He listens and makes useful suggestions. He has also been timely when it comes to this project. I'm very grateful to have him as a project manag... See more

Company replied

Rated 5 out of 5 stars

Web Design Glory (James) did an exceptional job developing our WordPress website. From the initial planning stages through launch, their communication was oustanding, transparent, and highly responsi... See more

Company replied


Company details

  1. Website Designer
  2. Design Agency
  3. e-Commerce Service
  4. Graphic Designer
  5. SEO Service
  6. Web designer

Written by the company

At Web Design Glory, we’re incredibly grateful for the trust and support our clients show us on Trustpilot. Every review reminds us why we’re passionate about what we do—helping businesses create websites that truly stand out. For us, it’s not just about making something look good; it’s about understanding your vision, your goals, and turning those into a website that works perfectly for you. We work hard to stay innovative, meet deadlines, and keep communication clear and open throughout the process. Seeing our clients happy with the results is what drives us. Your feedback inspires us to keep improving, and we’re excited to keep building websites that help businesses grow and succeed online. Thank you for being a part of our journey! At Web Design Glory, we specialize in delivering custom web design and development solutions that elevate your online presence. Whether you’re a startup looking to establish your brand or a growing business aiming to enhance your digital strategy, we’re here to help. Our team combines creativity with cutting-edge technology to create responsive websites that are optimized for performance, user experience, and SEO rankings. From mobile-friendly designs to seamless e-commerce platforms, every project is crafted to help you stand out in today’s competitive online marketplace. With a proven track record of successful website launches and glowing reviews, we’re proud to be a trusted partner for businesses aiming to grow their reach, engage their audience, and drive conversions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Jack from WDG has been very helpful…

Jack from WDG has been very helpful towards the development of my company's website, I envinsioned a particular design and through constant communication they were able to bring that to life. I felt the sense that everything is to the up most priority to be understood and developed, so for this service and the price it was an exceptionally good value.

April 17, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Laura,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 1 out of 5 stars

this has been the WORST experience I've…

this has been the WORST experience I've ever had with a website developer company. I signed my contact on June 15th 2024 and in my contract it states that my website should be completed within 2-4 weeks. IT HAS BEEN OVER 3 MONTHS AND MY WEBSITE IS STILL NOT COMPLETED!! I have been back and forth and back and forth with this company with tons of mistakes to my website and also lies about continuous deadlines that are never fulfilled at the time promised. Also, they add on tons of hidden fees that are NOT include in the original price that's given in the beginning. I will have to spend more money and get someone to go over all of their mistakes if I ever get the website going. I fell like I've waisted my money and time dealing with this company. I will NOT be using Web Design Glory ever again for my future websites!!!

June 15, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Dear Nadia,

Thank you for taking the time to share your feedback. We understand your frustration and sincerely apologize for the delays and miscommunication you’ve experienced. Your project is important to us, and we deeply regret that it hasn’t met your expectations thus far.

We would like to clarify a few details regarding your concerns:

Timeline: While we strive to complete projects within the given timeframe, unforeseen delays occurred due to the back-and-forth changes and additional requests made during the development process. Our team worked diligently to accommodate your revisions, but this extended the project timeline.

Mistakes and Corrections: We acknowledge that some issues arose during development, and we worked to resolve them promptly. Our goal has always been to deliver a website that meets your satisfaction.

Fees: Regarding the additional costs, we strive for transparency. Any additional charges were due to extra features or requests that were outside the original scope. We would be happy to review these charges with you in more detail to clarify any misunderstandings.

Commitment to Resolution: Although this experience has been difficult, we remain committed to completing your website to your satisfaction. We are also available to assist with any concerns or corrections you may need moving forward.

We genuinely value your business and hope to resolve this situation in a way that works for you. Please feel free to contact us directly so we can find a solution that helps bring this project to completion.

Best regards,
Web Design Glory Team

Rated 5 out of 5 stars

The attention from the team and their…

The attention from the team and their coordinators Jay and Jack were always kind and available. They resolved my doubts and made the adjustments that were requested. Everything was very good guys.
Carlos V.

September 17, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Carlos,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

The staff are experts at what they do

The staff are experts at what they do. They are attentive to calls and emails. Customer service is outstanding. I highly recommend this company.

September 16, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Nahid,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 1 out of 5 stars

Beware of terms and conditions

Beware of terms and conditions, make sure your contract states 100% money back guaranteed. Th SOW I agreed to, did state money back guaranteed (was missing the 100%) and had email confirmation from one of their employees that if they could not deliver, I will get refunded. I did not like their work and when I requested refund, they wanted to keep most of it. I said NO! Do not pay with Zelle, if you try to dispute, it won't be possible, pay with CC or DC. They will keep most of the deposit, in my case, they suggested to give me back ONLY 35% if I change my review and I said NO! Beware! Waste of time!

Update 10.10.24:
WDG refuses to take accountability for their actions. They continue to claim a design on my site was complete when in fact, all the work was being done on a mock site. Part of process is to get feedback from the client in order for the designer to get an idea of what the client wants. So yes, they copied paste to a mock site what I suggested, however they failed to visualize my idea and despite the many calls and suggestions I made I was not impressed. I was not happy. Their representative assured me in WRITTING that I will be refunded funds if they do not deliver. my SOW also stated money back guaranteed. NONE of the work was made on my site like they claimed. it was only AFTER I decided to decline what they created, (which was very simple and could be done by 5th grader) they decided to tell me I will not get a refund like I promised. 35% was offered ONLY if I changed my review, which I also have in writing. WDG SOW is vague, very misleading, claiming I simply misunderstood. That is breach of contract, nowhere did it state partial refund on SOW I agreed to. Very shameful very misleading. I will keep my comment as is.

it was more than just a simple change of preference.
Thank you for your response and your so-called good faith.

September 14, 2024
Web Design Glory logo

Reply from Web Design Glory

Dear Ercilia,

Thank you for your feedback. We regret that you were not satisfied, but we’d like to clarify that the design and development were completed as per the agreed Scope of Work (SOW). Our refund policy, which allows for partial refunds after design approval, was followed. The offer of a 35% refund was made in good faith, considering the completed work.

We understand that your preferences changed during the project, but a full refund is not possible due to the work already completed. We appreciate your understanding and are happy to discuss any further concerns you may have.

Best regards,
Web Design Glory Team

Rated 2 out of 5 stars

This company is overpriced for the…

This company is overpriced for the services that they offer. They did hosting for my website for $1200 per year!!! They also built my website and I paid for it. However they sent my files with an expiration link which wasn't stated in the email. When I asked to send again they won't give me my files, so that I can go get hosting for $180 per year. They charge for everything they actually make up fees and upcharges. Once you get in bed with them you're doomed. My website looks good I will admit but they wont give it to me. I bunch of scammers acting like their a company over charging a person for the value of the services is the worst kind $1200 for hosting.

September 2, 2024
Unprompted review
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Reply from Web Design Glory

Dear Kimberly,

Thank you for sharing your feedback. Our hosting service at $1200 per year includes premium support, security, and maintenance, but it is optional. We’re sorry you feel the price is too high, but it was offered transparently, and many clients find value in the added services.

Regarding the file delivery, your website files were sent on 09/07/24 with a 5-day expiration, and when they weren’t downloaded, we promptly resent them on 09/16/24 at your request. We aim to provide clear pricing and quality service, and we're sorry if this experience didn’t meet your expectations. Please reach out if you need further assistance.

Best regards,
Web Design Glory Team

Rated 5 out of 5 stars

Best website design company out there!

Working with Web Design Glory has been an excellent experience! I'm so glad I decided to trust my instincts and choose them to help me revamp my website. It looks a lot better than the original and is more than I could have thought of myself. I highly recommend this company to anyone who wants or needs a website done!

September 12, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Abron,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Web Design Glory for my website project, and I couldn't be happier with the results. The team was professional, responsive, and attentive to my needs throughout the entire process. They took the time to understand my vision and delivered a website that exceeded my expectations in both design and functionality. Their expertise in web development is evident, and they made sure every detail was perfect. I highly recommend Web Design Glory to anyone looking for top-notch web design services!

September 10, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Vikki,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

Great team to work with

The team did a wonderful job creating the website without much guidance from us and were very responsive to our requests for modifications.

September 3, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Steven,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

With Web Design Glory-An Excellent Value in Web Design

With Web Design Glory, we finally have found a company that can give us a nice, user friendly web site with a shopping cart. They worked very well with us to give us a site that we feel will make new, perspective customers want to purchase from us. Just as importantly, they did it within our budget. We definitely would endorse Web Design Glory. They exceeded our expectation.

July 24, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Dan,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

Far beyond expectations!

Brian Miller has been project manager on two very different sites I am launching. He is my exclusive contact with WDG.

Although my business is words, I find it difficult to come up with an adequate expression of my appreciation of Brian's work. He operates at a level far beyond what most of us are accustomed to in our dealings with service providers. He's a consummate professional with a complete mastery of his field. But that's only the beginning of his strengths. He is unfailingly conscientious, level-headed, humble and patient. But above all (here we get to the nub), his courtesy and respect for the client are in a league of their own.

I can hardly believe my good fortune in having, first, discovered WDG, and then been assigned a collaborator of such extraordinary sensitivity and skill.

I apologize for what must seem like hyperbole. But, on rare occasions, things really are that good. And, to add a little perspective here: I'm not too easy to please!

August 23, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Simon,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 1 out of 5 stars

I am totally unhappy as my site was not…

I am totally unhappy as my site was not completed in getting info on mobile working. It was a painful experience. I felt like I was forced to sign off on work in order to get my website live.

I have had to spend hours with the host provider and the web designer to try to get things to work.

August 29, 2024
Web Design Glory logo

Reply from Web Design Glory

Dear Gerri,

We sincerely apologize for any frustration you experienced during your website development process. Your satisfaction is very important to us, and we regret that your experience did not meet expectations.

We always strive to deliver a seamless and fully functional website, including mobile compatibility. We appreciate your feedback and would love the opportunity to understand more about the challenges you faced so we can find a way to address them.

Please reach out to us at Support@webdesignglory.com, and we’d be happy to assist you in resolving any outstanding concerns. Your success online is our priority, and we truly appreciate your time and trust in working with us.

Best regards,
The Web Design Glory Team

Rated 5 out of 5 stars

Great Experience!!

Professional and prices are affordable!! Also, you are always kept aware of what is going on the the process.

August 20, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Vikki,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 1 out of 5 stars

Your website will go down every week if…

Your website will go down every week if not more. Do not use this company. They are unreliable.

August 18, 2024
Unprompted review
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Reply from Web Design Glory

Dear Pressley,

We’re very sorry to hear about the issues you’ve experienced with website downtime. Your feedback is important to us, and we take reliability very seriously. We’d like the opportunity to investigate the matter further and resolve any issues you’re encountering.

Please reach out to our support team directly at Support@webdesignglory.com with details about your situation, so we can work together to ensure your website operates smoothly. We appreciate your patience and are committed to finding a solution that meets your needs.

Best regards,
Web Design Glory Team

Rated 5 out of 5 stars

Hi Mr. Sean, Great APPRECIATION

Hi Mr. Sean,
I am amazed to have explored you. Where have you been hiding? Your level is certainly higher than of 5 STARS. I wish I could have given you 10 Stars.
I never met you personally, but while conversing over phone, you appeared to be an excellent person, highly meticulous and professional. The friendly politeness, in your tone (voice), and the willingness to accept the criticism, reflects the high value of your cool temperament, I believe, you are equipped with the best ingredients, a warranty required for anyone's success. You have those assets. Please keep it up. I assure you with those qualities you will have a successive success in your Career.
The website design is Excellent and beyond my expectations. The design, presentation, selection and expression of words, color combination, every thing is classic. You and your team deserves minimum 10 Stars instead of 5 stars. Sorry I can continue praising. In brief " YOU ARE A GREAT PERSON for your organization. I wish you could have been working for me. I needed a person like you.

July 23, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Kafil,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

I am thrilled to share my positive…

I am thrilled to share my positive experience with Web Design Glory for the outstanding work they are doing in building a website for our AV business. From the outset, they demonstrated a deep understanding of our business needs and translated that into a sleek, user-friendly, and highly functional Demo link website so far.

Throughout this project, Web Design Glory is maintaining excellent communication, keeping us informed at every stage. They are always available to answer our questions and incorporated our feedback seamlessly.

The design of the website is visually appealing and perfectly aligns with our brand and service identity. The use of modern design elements and intuitive navigation has significantly enhanced the need for quality websites nowadays, Web Design Glory is doing just that.

I am particularly impressed with their attention to detail. They took the time to understand the specific requirements of Manga'sAV business and tailored the website accordingly, ensuring it met all our needs.

Overall, I highly recommend Web Design Glory for anyone looking to build a professional, functional, and visually appealing website. Their expertise, dedication, and exceptional service have made a significant positive impact on our minds/business.

Thank you, Web Design Glory, for your fantastic work!

July 22, 2024
Unprompted review
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Reply from Web Design Glory

Hey Eric,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 1 out of 5 stars

HORRIBLE experience with extremely…

HORRIBLE experience with extremely unprofessional people. BEWARE! Avoid this business at all cost. They will lure you in with somehow competitive prices and then try to make up features that are supposedly not included for the website in order to try to take your money. Very informal and inexperienced project managers will try to handle your project and make you waste time and money. You’ll basically have to do the project management yourself. They do not respect any agreed scope of work and will try to bend it to increase budget. This is how the whole thing works: 1) a sales guy will call you and call you and call you and offer the moon and the stars for a “professional website” based on your requirements. He will give you a presumably competitive price. 2) after you purchase the package then they assigned you a inexperienced project manager and make you fill out a long questionnaire with all the details of the website (pages, features, etc) and the full scope which everyone signs off on and you assume this is what you will receive 3) they will send you some premade mockups for you to choose from 4) from here they start to delay and make up things to increase the project budget. 5) if you are lucky you’ll end up with a half made website with 50% of the scope you had signed off for. There are much better options out there.

July 3, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hi Juan,

We’re truly sorry to hear about your experience and the frustrations you faced. It’s clear we did not meet your expectations, and we apologize for the issues you encountered with our service.

We understand your concerns about the project management, scope of work, and pricing. This feedback is critical, and we’re committed to addressing these issues to improve our processes and service quality.

As you are already in touch with the Head of the Project Management Department, we are confident we will be able to gain the confidence that was lost in the first place.

Thank you for bringing this to our attention.

Best regards,
Team Web Design Glory

Rated 5 out of 5 stars

Highly recommend

Web Design Glory did an amazing job on my website. They are very knowledgeable and work very hard to complete your web project in a timely manner. I highly recommend this company to anyone needing web design services.

June 17, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Greg,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

Rated 5 out of 5 stars

Jeff was very thorough and patient

Jeff was very thorough and patient. My website was done very professionally.

April 10, 2024
Unprompted review
Web Design Glory logo

Reply from Web Design Glory

Hey Cornell,

Thank you for your valuable feedback. We appreciate your kind words and are thrilled to hear that you are satisfied with our services. At Web Design Glory, we strive to provide top-notch website design and development solutions for businesses like yours.

If you ever need assistance with any website-related needs or have further questions, feel free to reach out to us at support@webdesignglory.com. Our dedicated team is always here to help.

Best Regards,
Team Web Design Glory

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