Web Design Harbour Reviews 264

TrustScore 3.5 out of 5

3.6

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Rated 4 out of 5 stars

I am very happy with their services, i made a website and purchased a domaine with them 2 years ago and I thought they would just disappear after my purchase but whenever I have a security issue w... See more

Rated 1 out of 5 stars

These guy's are Scammers. Overpriced with no followup support. My website has been down for 4 months with no end in sight. Avoid at all cost.

Rated 5 out of 5 stars

We started a tree service company in Charleston, SC and we’re completely clueless when it came to designing a website. Daniel listened to what we wanted and definitely paid attention to our needs and... See more

Rated 1 out of 5 stars

Horrible experience. Do not use this company! They missed the deadline, any simple edits would take days to implement. Project Manager would only implement a few changes at a time, and had to be remin... See more

Company details

  1. Online Marketing Agency

Written by the company

Web Design Harbour can help visualize even the craziest ideas converting them into elegant designs, awesome experiences and catchy brands. We are the top digital agency in USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

264 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I had a great experience with the team…

I had a great experience with the team at Web design Harbour today. For more than two weeks Ian has been patient with me with all the changes I made on the site. Great to work with. He had all the knowledge to implement what I wanted. Thank you team Webdesign harbour job well done!

February 21, 2024
Unprompted review
Rated 5 out of 5 stars

Jason Parker is the man who has been…

Jason Parker is the man who has been with me from the beginning of my ecommerce adventure! What a great ride! Jason has had to work with me (someone who doesn't understand all things computers)! He was so patient and has directed me to where the company is now, 2 months+ into our launch! I look forward to what the future looks like for our beautiful store!

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great job

They were very good at communicating and readjusting any requests I had. Follow up to ensure we were completely satisfied with the product. Jeremy and Ryan were awesome team and very easy to work with. They responded in a timely manner and paid attention to detail.
It was a great experience working with them

February 4, 2024
Unprompted review
Rated 1 out of 5 stars

It was a great choice at the start

It was a great choice at the start. Still, as I made consistent requests to build my medical aesthetics website, I realized I was dealing with individuals who needed more understanding and a spell check before adding information.
I found Jason Parker quite aggressive and raised his voice during the conversation. He is an aggressive seller and wanted me to purchase Stripe, where my website design still needed to be entirely done. One thing he was pretending to be someone else on the phone just blew my mind. I question his ethics and the company. I had a telephone appointment, and had no decency to inform me. We all have emergency days, but his communication could be better. If you say A, they hear B. They have a questionable team.
As for Joey, he is trained to repeat things over and over. He tried to give me a discount, then kept changing to regular payment on my credit card. I don't believe in a discount but a delivery of good work, which did not happen here.
I was asked to purchase a domain and hosting and needed to be given the right. I had to ask for a contract/agreement because I was told I didn't ask. I am in Canada and requested a Canadian domain; instead, I got a .com. Please check labelleaestheticsboutique and see for yourself. I spoke with a few marketing companies, and I was told I should have gotten a.CA domain. They can keep it until it dies.
As for SEO and SMM, I am told they are crucial, and I purchased them for the six-month package, but how low they stoop is scary. How did my account reach 433 likes and 1.3k followers overnight on Facebook when it was a new account. I completed a Geometric analysis, and it was graded E. It is very unfortunate, and I have continuously asked them to close my account, but they continue to post on Facebook; my business name and reputation are at stake. I have taken over the Instagram.
My Facebook account is rated E, just like an F grade in school. How clear can your company stoop to? If you can buy followers, you can also buy people to provide a review. I asked for my refund to walk away, but you obliged me to take this move. I have the proof of what is being said. I was misled and lost money, but do you think you did the right thing? How do you want me to talk to you without trust?

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Service I received from the Web Design Harbour…

The service I received from the Web Design Harbor team including Jeremy and Ryan was exemplary. They were patient and wanted to provide good service. I am satisfied with the professional manner which distinguishes them above all their patience and the search for customer satisfaction.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Web Harbor Design is a excellent

Web Harbor Design is a very professional attentive and sharp organization it is a pleasure working with them. They have innovative and inspired ideas and beautiful designs. I would recommend them to anyone looking for a superior web design company!

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

Ian is an excellent web designer

I had very high expectations for the type of website I wanted to design for my e-commerce and Ian had the solution. Not only I am impressed by his expertise in web design, but I am also impressed with the quality of work, customer care, and meticulous attention to detail. Ian is a creative and efficient web designer, and I would highly recommend him to anyone in need of a website designer. Thank you Ian. Keep it up!

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

I found Web Design Harbour on Google

I found Web Design Harbour on Google. At first I was skeptical. I spoke with Josh, we discussed my expectations for my website and he quickly got together a packet with their offerings and what I should expect at delivery of my website. He was very friendly and professional.

I was later handed over to Addy and Eon/ Ian (not sure spelling). Eon was exceptional! He was friendly, patient and professional. He followed through and kept me updated on the process so I didn’t feel anxious.

Overall the service was good. I would use their services again.

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful! highly recommend. Always there before and after the website was built and helped with technical difficulties all the way through. Thanks again

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

My Experience with Web Design Harbour

The great folks at Web Design Harbour were able to take a concept for a website that was just an idea, and turned it into a reality. They understood what I wanted to build and were able to make it a reality. Further, as my site require daily updates, I was concerned with the process of how to update the site. But they assured me it wouldn't be a problem ... and it wasn't. I can easily update the content on my side each day in a minimal amount of time. Not many website can claim this. Finally, there have been very few services issues, but when there are the response is very fast and professional.

My site is called Advisor Squawk and it can be found at advisorsquawk.com.

Feel free to reach out to me if you have questions.

Thanks.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Todd from Web Design Harbour. He was professional, creative, and highly skilled in bringing my website vision to life. Communication was clear and timely, resulting in a stunning, user-friendly website. Highly recommend Todd and his team for their outstanding service!

December 28, 2023
Unprompted review
Rated 5 out of 5 stars

They are very professional

I had an exceptional experience working with JEREMY and his team on my website project. His creativity, attention to detail, and technical expertise truly exceeded my expectations. The website they designed for me not only looks stunning but also functions flawlessly across all devices. Communication was smooth, and they were incredibly responsive throughout the entire process. I highly recommend JEREMY for anyone seeking top-notch design skills and professionalism.
Thank you so much JERMY.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Thanks Frank

Thanks Frank, He made it real easy for us to get our site annd social media up and going in no time!! Everything Came out Great..

December 19, 2023
Unprompted review

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