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Rated 5 out of 5 stars

Just wrapped up designing my first website using their platform and thumbs up for the responsiveness! It looks awesome on both my laptop and phone without me fussing much over settings.

Rated 5 out of 5 stars

I was very skeptical about paying for a service like this because usually you get all those promises and barely any delivery. But I was pleasantly surprised! The templates and customization options we... See more

Rated 1 out of 5 stars

Thought l was getting a knocked down item on social media..as well as taking the money for that they also took £40 later without my permission..luckily paid by credit card so raised a dispute for both... See more

Company replied

Rated 5 out of 5 stars

The customer support team deserves a shoutout! They were super helpful and very patient with my barrage of questions as a first-timer.

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4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very skeptical about paying for a…

I was very skeptical about paying for a service like this because usually you get all those promises and barely any delivery. But I was pleasantly surprised! The templates and customization options were way beyond my expectations. Totally worth the investment.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Thought l was getting a knocked down…

Thought l was getting a knocked down item on social media..as well as taking the money for that they also took £40 later without my permission..luckily paid by credit card so raised a dispute for both payments..very misleading.maybe even a scam

February 15, 2025
Unprompted review
Webgenc logo

Reply from Webgenc

Hi Julie,

We are sorry to hear about the unpleasant experience you had with us. There must be some misunderstanding in the situation you described. Webgenc is a subscription site and we only provide this service to our members on a subscription basis.

We hope you will contact us directly at support@webgenc.com or visit our website webgenc.com where you can chat with our support team in real time. Please inform them that you have raised your case with us on Trustpilot and they will have your details.

We are committed to providing the best experience for all our members. Rest assured that we are here to help you and appreciate your feedback.

Thank you for bringing this matter to our attention and we look forward to contacting you.

Rated 1 out of 5 stars

Fraudulent Subscription Charges

Signed me up on facebook for a subscription that I never asked or signed for.

Then had to cancel this subscription but not before they had taken £22.50 from my account

I have reported them to my bank but don’t hold much hope of getting a refund as they fobbed me off when I contacted them

Please beware it is a con

Since then they have refunded £20.50 which I am grateful for but I still think it’s misleading when i thought i was getting a knock down price on a haversack for £2.50 via social media (fb)

I have learned from this experience if it’s looks too good to be true it probably is

January 31, 2025
Unprompted review
Webgenc logo

Reply from Webgenc

Dear David,

We are sorry to hear about the problem you have shared and I have informed our support team about your case. The team will be reaching out to you to understand the situation and clear the misunderstanding.

To expedite the case, we encourage you to reach out to our team at support@webgenc.com or visit our website webgenc.com where you can speak to our support team via live chat.

Please inform them that you have open your case with us on Trustpilot and they will be aware of your case.

Customer satisfaction is very important to us, rest assured that we are here to assist you.


Sincerely,
WebGenC team

Rated 1 out of 5 stars

I was scammed into a membership

Like others, I was scammed into a membership on this website by signing up to a deal for an appliance on social media. I have spoken to the company this morning who were helpful and have refunded me but I'm not convinced the whole thing wasn't part of the act. Be aware. I've definitely learnt from my mistakes

January 22, 2025
Unprompted review
Webgenc logo

Reply from Webgenc

Hi Anna,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience this has caused you. Thank you for taking the time to give us a feedback.

We believe there was a misunderstanding and we will make the effort to correct this. Our support team are always ready to help and assist you. You can reach us through support@webgenc.com or speak to us on Live chat via our website webgenc.com.

Customer satisfaction is very important to us, rest assure that we are here to assist you.

Rated 5 out of 5 stars

Thought I'd give this a whirl

Thought I'd give this a whirl, not a tech genius by any stretch.
Surprised myself with the easy-to-use builder! Managed to create an interactive online presence, wasn't as abstract as I thought.

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Ran fraudulent post on Facebook to sign me up for a monthly subscription. Luckily I spotted the small print and cancelled.

January 22, 2025
Unprompted review
Webgenc logo

Reply from Webgenc

Hi Delilah,

We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience this has caused you. Thank you for taking the time to give us a feedback.

We believe there was a misunderstanding and we will make the effort to correct this. Our support team are always ready to help and assist you. You can reach us through support@webgenc.com or speak to us on Live chat via our website webgenc.com.

Customer satisfaction is very important to us, rest assure that we are here to assist you.

Rated 1 out of 5 stars

Scammed me out of money

Scammed me out of money. Piggybacked another site to scam people. Beware, and always check your bank account after a transaction. They've set up a monthly subscription demand, and I'd had nothing to do with them.

December 15, 2024
Unprompted review
Webgenc logo

Reply from Webgenc

Dear Jane

On our records, you enrolled on 15/12/2024 in a 3 day trial campaign to access our website. We sent a registration mail with the details regarding your registration to your mail address on the same date.

Please note that you received the Reminder email which contains the membership and billing information upon your registration. All our subscribers are free to cancel the membership at any time.

If you believe there has been an instance of abuse of some kind and that the membership was obtained in a fraudulent manner, please forward all relevant information so we can evaluate the situation. We are committed to addressing such cases with utmost scrutiny.

Your membership was successfully canceled on 18/12/2024.

In order to maintain a high level of customer satisfaction, we are willing to offer a refund of your initial payment. We would only kindly ask you to remove or change your review on Trustpilot so as to avoid any reputational damage it could cause to our company.

Thank you in advance and we apologize for any inconvenience!

Best regards,
Webgenc.com

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