The support we’ve received has been outstanding—truly some of the best I’ve ever encountered. The team consistently goes above and beyond, helping us take our platform to the next level. Their develop... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The project was to transfer orders from our Shopping Cart to Quickbooks Enterprise. One of the consultants, Abhishek, was very clever. I thought I would have to settle for something less than I really... See more
Company replied
English: I use Webkul modules, and the modules themselves are very useful; they were thought out and prepared beforehand. I am very satisfied. Some changes were needed. These adaptations... See more
Company replied
Great app, We are using their Shopify Auction app, and it's one of the best options among the ones we tried. Works flawlessly, easy to configure. But the charm of the jewel is their support. Personnel... See more
Company replied
Company details
Written by the company
Webkul is a web and mobile product-based organization that develops software for enterprise-level eCommerce businesses.
Contact info
H-28, 2nd Floor, ARV Park, Sector-63, 201301, Noida, India
- (+91)-9870284067
- support@webkul.com
- webkul.com
4.6
Excellent
2K reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Support....
February 18, 2026
Unprompted review
Reply from Webkul
Thank you for your feedback, Cuffs N Lashes. We’re glad to know you had an excellent support experience with our team. Your appreciation truly motivates us.
Thank you for fixing the system so quickly.
I was struggling to move on to the next step, so I consulted the chat. They fixed the system and allowed me to move on to the next step. I'm very grateful.
February 18, 2026
Unprompted review
Reply from Webkul
Thank you for your kind feedback. We’re glad to hear that our team was able to quickly fix the issue and help you move forward smoothly. Your appreciation truly means a lot to us.
Don’t pay advances / down payments
Please careful with Webkul, do not pay anything in advance! They will not finish the product and it becomes a total non-priority- I am 10 months in and zero product produced . Please don’t fall for the trap! The response is standard as per below, please do not fall into the rabbit hole- pay nothing until the projects is completed. We fell for it, please don’t
February 17, 2026
Unprompted review
Reply from Webkul
Hi ferdinand
We would like to clarify that all our projects are executed based on mutually agreed proposals, defined scopes, and milestone-based payment terms.
Advance or down payments are standard practice in custom development to initiate resource allocation and project planning.
Delays, when they occur, are typically related to scope changes, pending approvals, technical dependencies, or evolving requirements during the development cycle. We do not abandon or deprioritize active projects intentionally.
If there are concerns regarding project progress, we encourage you to connect with us directly at support@webkul.com or through your existing project communication channel so the matter can be reviewed in detail and addressed appropriately.
Team Webkul
Reply from Webkul
Thank you for your feedback, Sophie. We’re glad to hear that you received an instant, fast, and helpful response. Your support is truly appreciated.
Nice Support
February 16, 2026
Unprompted review
Reply from Webkul
Thank you Al Jaber Home, for the 5-star feedback! Glad to hear our support team was helpful.
the team is very good for supporting
the team is very good for supporting , i am very happy
February 12, 2026
Unprompted review
Reply from Webkul
Thank you for your kind words, Favas. We’re glad to hear that you’re happy with our support team and the assistance provided. Your satisfaction means a lot to us.
Magento to Quickbooks Enterprise
The project was to transfer orders from our Shopping Cart to Quickbooks Enterprise. One of the consultants, Abhishek, was very clever. I thought I would have to settle for something less than I really wanted, but he managed to do all the clever calculations necessary to assign the correct prices for products in kits etc. I think he and his team did a great job
February 9, 2026
Unprompted review
Reply from Webkul
Thank you for sharing your experience. We’re glad to hear that the Magento to QuickBooks Enterprise integration met your expectations and that the order transfer process was handled effectively.
A special thanks for recognizing Abhishek for his efforts in implementing the complex calculations and ensuring accurate pricing for kit products. We’ll be sure to share your appreciation with him and the team.
Your feedback truly motivates us to continue delivering reliable and efficient solutions.
abhishek was very helpful in getting my…
abhishek was very helpful in getting my widget set up
February 9, 2026
Unprompted review
Reply from Webkul
Thank you for your feedback, Nick. We’re glad to hear that Abhishek was helpful in getting your widget set up smoothly. Your appreciation is much valued.
Reply from Webkul
Thank you for your feedback, Jones. We’re glad to know the assistance was clear and helpful. Your appreciation means a lot to us.
Don't get involved with them; solving your problems will be very expensive.
It feels like they either don't know how to do the job or they're deliberately wasting time. I ordered a service for 10 hours at a cost of $300. The time is almost up and practically nothing has been done.
February 3, 2026
Unprompted review
Reply from Webkul
We would like to clarify that all services are delivered strictly based on the agreed scope and purchased hours. Time usage includes analysis, development, testing, and communication required to address the request.
We do not delay work intentionally. If there are any concerns regarding progress or hour utilization, please connect with us at support@webkul.com
or through your existing communication channel so the matter can be reviewed transparently.
— Team Webkul
Great customer support from a…
Great customer support from a proffesional team
February 2, 2026
Unprompted review
Reply from Webkul
Thank you for your feedback, Joni. We’re glad to know you had a positive experience and found our support team professional and helpful. Your appreciation means a lot to us.
Helpful Experience Troubleshooting
January 28, 2026
Unprompted review
Reply from Webkul
Thank you for the 5 stars review and positive feedback. We are glad that you liked our service.
Great customer support
Great customer support
The support was fast, clear, and very professional. They took the time to explain the situation regarding PrestaShop 1.6 compatibility and provided a suitable solution quickly.
The module works perfectly and meets my expectations.
Thank you to the support team for the excellent assistance.
Recommended without hesitation.
January 27, 2026
Unprompted review
Reply from Webkul
Thank you for your valuable feedback, Eric. We’re pleased to know that our support team could clearly explain the PrestaShop 1.6 compatibility and provide a suitable solution promptly. It’s great to hear that the module works perfectly and meets your expectations.
Your recommendation and appreciation truly motivate our team to continue delivering reliable solutions and professional support.
Abhishek was very helpful
Abhishek was very helpful. Answered every question and concern that I had. 10/10
January 27, 2026
Unprompted review
Reply from Webkul
Thank you for your feedback, Leart. We’re glad to hear that Abhishek was able to address all your questions and concerns effectively. Your appreciation and rating mean a lot to us.
Very good application with excellent…
Very good application with excellent and fast support. I highly recommend using this app.
January 22, 2026
Unprompted review
Reply from Webkul
Thank you for your valuable feedback, Ali. We’re pleased to know that you found the application reliable and our support fast and effective. Your recommendation is truly appreciated and encourages our team to keep delivering quality solutions.
Rajat helped me on activating the…
Rajat helped me on activating the plugin in our Multisite environment. It works great!
January 9, 2026
Unprompted review
Reply from Webkul
Thank you, Dani, for the great review!
We’re glad to hear that Rajat was able to help you activate the plugin in your Multisite environment and that everything is working well.
Great and fast service
Great and fast service! Webul updated our webshop to newest Prestashop and everything goes fast and smoothly!
December 31, 2025
Unprompted review
Reply from Webkul
Thank you, Sobat Oy, for the great feedback! We’re glad to hear the PrestaShop update was completed smoothly and efficiently. We appreciate your trust in Webkul.
Reply from Webkul
Thank you, Riya, for the great review! We’re glad to hear you find the app easy to use and helpful.
Great explanation and patient from the…
Great explanation and patient from the team!
December 26, 2025
Unprompted review
Reply from Webkul
Thank you, Wen, for the great feedback! We’re glad to hear our team provided clear explanations and was patient throughout.
Quick response and support
December 23, 2025
Unprompted review
Reply from Webkul
Thank you, Anant P, for the great feedback! We’re glad you received quick and helpful support.
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