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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service, noting the team's professionalism, responsiveness, and efficiency. Many people appreciate the staff's helpfulness and their ability to provide quick and effective solutions. The service is consistently praised for its quality, with consumers often mentioning the smooth and easy experience, along with the timely updates and support. Reviewers also find the website to be user-friendly and well-designed. However, some customers reported issues with delays in project completion and unresponsiveness from the support team, with some feeling that their concerns were not adequately addressed. A few people also mentioned encountering problems with products not working as expected and being asked for additional payment to resolve issues that they believed should have been covered.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, often describing the support team as extremely... See more

Staff

People report positive experiences with staff. Customers consistently praise the team's helpfulness,... See more

Response time

Clients share positive opinions on response time, with many praising the quick and efficient support.... See more

Service

Reviewers mention positive feedback about service, highlighting the knowledgeable and professional support... See more

Website

Users describe positive interactions with the website. Many customers praise the platform as intuitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The support we’ve received has been outstanding—truly some of the best I’ve ever encountered. The team consistently goes above and beyond, helping us take our platform to the next level. Their develop... See more

Company replied

Rated 5 out of 5 stars

The project was to transfer orders from our Shopping Cart to Quickbooks Enterprise. One of the consultants, Abhishek, was very clever. I thought I would have to settle for something less than I really... See more

Company replied

Rated 5 out of 5 stars

English: I use Webkul modules, and the modules themselves are very useful; they were thought out and prepared beforehand. I am very satisfied. Some changes were needed. These adaptations... See more

Company replied

Rated 5 out of 5 stars

Great app, We are using their Shopify Auction app, and it's one of the best options among the ones we tried. Works flawlessly, easy to configure. But the charm of the jewel is their support. Personnel... See more

Company replied


Company details

  1. Business and IT Consulting Agency

Written by the company

Webkul is a web and mobile product-based organization that develops software for enterprise-level eCommerce businesses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had an Issue and raised a ticket with…

I had an Issue and raised a ticket with the webkul support team.
They responded promptly and helped me solve the issue :)
Thumbs up :)

September 2, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

I recently stardted using this app and…

I recently started using this app and found it very useful. The Webkul support team is extremely helpful and provides detailed explanations. I tried reaching out to them, and they immediately connected with me and cleared all my doubts.

August 26, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

Very helpful support!

August 26, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

A Trusted Partnership

Working with Webkull on custom PrestaShop development has been a fantastic experience. Their team combines professionalism, efficiency, and impressive turnaround times, always delivering exactly what we need. After some successful projects together, our trust in Webkull is absolute. We truly value this partnership and look forward to many more collaborations. Highly recommended!

August 22, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

Nice Support

August 22, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

UnoPim Support

The support we’ve received has been outstanding—truly some of the best I’ve ever encountered. The team consistently goes above and beyond, helping us take our platform to the next level. Their developers are excellent and tailored the plugin precisely to our requirements. I couldn’t recommend Webkul more highly!

August 19, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

fast service

fast service, tool works well

August 20, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

Webkul did a fantastic job with my…

Webkul did a fantastic job with my website, professional, reliable, and very responsive. They understood my needs perfectly and delivered on time. I’m very satisfied and would highly recommend their services.

August 20, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

Review for Mobikul Multi Vendor Mobile App (Android Update to API Level 35)

Recently, we extended the support period for six months to update our AntShop Android App using the Mobikul Multi Vendor Mobile App solution to API Level 35. During this period, I found the Mobikul team to be highly professional, responsive, and efficient. They updated our apps smoothly and also fixed several bugs within a short time.

We are very happy with their service and truly enjoy working with the Mobikul team. I would highly recommend them for their excellent support and timely updates.

August 18, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

Webkul team is amazing .

Webkul team is amazing .. They have built the custom module as per requirement . Communication is super and they even resolved the small points we raised.

August 5, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

a 10!

Great support. so far a 10!

August 8, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

Amazing support with installing the…

Amazing support with installing the module to my Odoo Environment.

I had great support from Dolisha with installing the module to my Odoo environment. Quick replys, really happy with it.

August 8, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

I mage update module in prestashop

I mage update module in prestashop. Service was good and profesional. Best contact - finally working all super! Recomendet

August 5, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

They kept working till I was satisfied…

They kept working till I was satisfied with their work. I have been using Webkul's Shopify apps for years now and no one is better.

July 30, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

Great experience!

Great experience!

July 29, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

Exceptional Support and Custom Solutions

Their support is among the best I’ve ever experienced. They consistently go the extra mile, helping us elevate our platform to the next level. Their developer team is fantastic and customized the plugin exactly as we envisioned. I can’t recommend Webkul highly enough!

July 24, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

Solves the problem quickly

Solves the problem quickly, and customer support responds in timely manner

July 24, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

Great app great support I have issues…

Great app great support I have issues with my modification the app support team helps me a lot that are kind and very helpful In all the matters

July 23, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

Rated 5 out of 5 stars

This app works really well for our…

This app works really well for our client's store. It has all the features we need for booking, and setting it up was pretty straightforward. We had a few questions during setup, and the support team was super helpful and quick to respond!

July 21, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you so much for taking the time to share your positive feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our company.

Rated 5 out of 5 stars

support team are very helpful

support team are very helpful
patient and have expert knowledge that is easily shred
#thank you

July 18, 2025
Unprompted review
Webkul logo

Reply from Webkul

Thank you for the amazing 5-star rating! We're delighted that you're happy with our service. We look forward to serving you again!

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