Webpatrone Reviews 23

my advice: STAY AWAY from Webpatrone!
I ordered twice. Both times the the toner I recieved (a 'compatible' cartridge) was not working correctly. Both times the return was handled badly by the customer service. It took ages to even get a response from the customer service, most answers were standard responses. After stalling endlessly, it just felt like they do everything to discourage customers to claim a guarantee or give a refund for a faulty product. Also shipping cost for returns have to be covered by the client, even if the product they send you is faulty.

This is a company that cheat people.
They do not reply the email of customer service. And there is no customer service phone available.
Regarding the actual print and delivery, No, No, No.

If it was possible - I would’ve given 0 stars. ABSOLUTE SCAMMERS!!!!!!!! Please don’t waste your money on them. It took them so much time to “print” the files, I contacted proactively customer service to ensure the prints will arrive on time. Unfortunately no one seemed to care about the urgency of this and offered some discount for future purchases…a complete joke! At the end, I asked them to at least change the address of the delivery to make sure I still get something even after the needed date. Of course, no one respected any of this. It’s been 2 weeks and unfortunately- I still have nothing. If you can’t provide the promised service, don’t put yourself on the market. I’m really frustrated and I hope that no one else gets scammed.

Pleasantly surprised after reading poor reviews. Printed and bound a book for editing purposes. Arrived after about a week but worth the wait for the good product at a cost-effective price. Would recommend for printing and binding large documents for sure.