BS Exchange Reviews 159

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Best company in London if you want to sell your tech. Great attention from Santino and speedy review and payment (everything done in 1 day!). Highly recommend!

Rated 5 out of 5 stars

I was agonizing about selling my iPad Pro. Initially, I listed it on eBay but reading horror stories for sellers, specifially for high value tech sellers I opted to go to BS Exchange instead. Sure I p... See more

Rated 4 out of 5 stars

Bought a new MacBook Pro to replace my old air and to my surprise was sent a free wireless mouse and adapter. Delivery was 2 days late but that was probably due to strikes. It would also be nice if th... See more

Rated 5 out of 5 stars

A few days ago I sold my iPhone 12 Pro Max to BS exchange , the overall experience was great! The process was very smooth and they kept me updated every step of the way. Once they confirmed receipt... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store
  4. Computer and Accessories Store
  5. Consignment Shop
  6. Electronics Company

Written by the company

BS Exchange is your trusted partner for selling old or unused tech in the UK. We offer an easy, fast, and secure trade-in process, providing competitive cash offers for phones, laptops, tablets, and more. With free shipping, instant online quotes, and payments processed within hours, we’re committed to delivering exceptional service every step of the way. Our exclusive Member Rates reward loyal customers with even better deals on future trades. Join over 5,000 satisfied customers who have chosen BS Exchange for a hassle-free experience. Got tech to sell? Trust BS Exchange to help you sell smarter and get more. Visit us at webse.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

159 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great customer service

Great customer service. Quick and easy transaction.

August 19, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Tonishe,

Thanks for the kind words! We are very happy you were pleased with the prcoess & look forward to seeing you again soon :)

Kind Regards
BS Exchange

Rated 5 out of 5 stars

This is a great company with best…

This is a great company with best prices and no hassle and the money was in my bank very quickly we'll done.

August 17, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Le,

We’re glad you are impressed with our company, the value we provide & the speed in which you got paid

We hope to see you again soon

Kind Regards
BS Exchange

Rated 5 out of 5 stars

Great company fast and reliable

Would reccomend using this company if your wanting to get rid of unwanted tech, the process off getting it inspected was done in a matter of hours of recieving the item and the funds were sent once inspection was completed. Any queary that i had was answered in a quick manner and very helpfull. Would deffinately reccomend to anyone wanting to use this company.

August 17, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Luke,

Thank you for your kind words & choosing Bs Exchange to sell your old phone!

We are glad you enjoyed the process, that our customer service met your expectations & the speed in which the transaction completed met your expectations also.

We hope to see you again in the future!

Kind Regards
BS Exchange

Rated 5 out of 5 stars

Really straightforward process to…

Really straightforward process to selling my phone and dealt with very quickly.

August 17, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Co,

We’re happy you find the process straightforward & quick. Creating a fast & thorough for our customers is one of our top priorities!

We hope to see you again soon

Kind Regards
BS Exchange

Rated 5 out of 5 stars

A quick and easy way to sell your…

A quick and easy way to sell your phone, nothing messing all easy and straight forward

August 14, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hey Christelle,

Thanks for your review! We’re glad you found the process straight forward - we are always working to make the process as efficient & seamless for our customers. Your feedback really helps!

We hope to see you again soon

Kind Regards
BS Exchange

Rated 5 out of 5 stars

Very professional and honest couldn’t…

Very professional and honest couldn’t fault the transaction from start to finish I would highly recommended this company.

August 12, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Sarah,

We are extremely proud that you enjoyed the process from start to finish. Thanks for the honest review.

We look forward to seeing you again in the future.

Kind Regards
BS Exchange

Rated 5 out of 5 stars

This is the first time I use you

This is the first time I use you. I was very impressed thank you

August 11, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Hattois,

Thanks for your kind review. We are happy you were impressed with the process.

We look forward to seeing you again in the future

Kind Regards
BS Exchange

Rated 5 out of 5 stars

Great for Laptops and phones plus u can…

Great for Laptops and phones plus u can trade in your unwanted items 😄

August 10, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Diablo,

Thanks for your review!

We are proud that you are impressed with the value on a lot of our tech & the ability to earn even more when you trade in for a BSE Voucher!! 🤩

We look forward to seeing you again soon

Kind Regards
BS Exchange Team

Rated 5 out of 5 stars

Sold my old iPhone

Sold my old iPhone. Good value & simple process. Would recommend

August 9, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Sonia,

We appreciate your kind words & are extremely happy that you were impressed with the value & simplicity of our process.

We look forward to repurposing more of your old tech!

See you again soon 🙂

Kind Regards
BS Exchange Team

Rated 5 out of 5 stars

Excellent service

Excellent service. I get a reminder when my repeat prescription is due and emails to keep me informed. I couldn't manage without them. I highly recommend.”

August 9, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Nicky,

Thanks for your review. We are glad you enjoyed your recent purchase!

We appreciate the kind words & look forward to seeing you again!

Kind Regards
BS Exchange Team

Rated 5 out of 5 stars

The selection of goods here as amazing

The selection of goods here as amazing. Made a purchase/ inquiry here a few days ago now and I was very satisfied with the whole experience.

August 7, 2022
Unprompted review
BS Exchange logo

Reply from BS Exchange

Hi Rossana,

Thanks for your review.

We always aim to provide a great user experience & are happy that you enjoyed the process & your new purchase.

We hope to see you again soon 🙂

Kind Regards
BS Exchange Team

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