When I took the car for the appointment, the offer dropped by 10%. They classed it as age related wear and tear - what does one expect for a 9 year old car? That was the key reason they reduced... See more
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Dishonest, misleading, avoid like the plague
We went to the pod at Locks Heath, Hampshire. We didn't expect to be offered the online price, which seems to be just bait to get you in. However, the operative rated the car at level 2, which is the second best available, and that price was acceptable. We weren't able to sell the car immediately but the operative assured us the price would be held for 4 days subject to no material change in condition.
On our return, 4 days later, there was a different operative. He claimed to have input the same details as the first one but the offer price had dropped by some £300. He had no sensible explanation for this and just blamed the system.
No problem we thought. This business sells itself as trustworthy. We parted with the car and decided to complain to management, who we expected to honour the commitment made by their agent.
Not a chance. The reason for the lower price was that operative 2 had secretly reduced the condition score to 3 and lied about doing so. Management rejected the complaint by e mail and eventually phoned us when we persisted.They basically blamed operative 1 for the misleading information given but refused to make any move towards honouring the commitment he made.
Might as well go to any other dodgy second hand car dealer.
Rip off!
Rip off!
They offered me £700 for a car I eventually sold on Facebook market for £1600!
Stay away from this dodgy company and sell the car yourself you lazy sod!
Offered me quarter of the car value
Offered me quarter of the car value
Trustpilot rating they advertise is not for UK
My car is old but low mileage, good condition, MOT, I brought full service history, every garage bill for 15 years, every MOT cert. Two keys. The price offered online was about right. I was offered half on the day! The guy explained the online offer assumes perfect condition. A 15 year old car! It’s assumed that having gone to the trouble of going there with all documents, you will just accept their offer. I left. This was a waste of time. They had a 4.5 star Trustpilot rating on the front of their portocabin. This is fake. It is based on the US parent company, they are exploiting.
Not even worthy of one star
Unfortunately, I had read reviews on Trustpilot for ‘We buy any Car.com’ instead of ‘We buy any car. Uk. I can only reiterate what other reviewers are saying DO NOT WASTE YOUR TIME. An appallingly dishonest company. I was offered less than one eighth of what I had been quoted online. The rude ‘youth’ who dealt with me said the valuation was wrong due to the incorrect mileage being entered despite the fact that I had noticed my error and corrected the mileage and was still given a comparable online quote. Absolutely the worst company I have ever had dealings with.
It doesn’t let you give no stars!!!
It doesn’t let you give no stars!!!
This lot gave me an online quote of £960
When I went for my appointment it dropped to £320. The youth doing the appraisal was unable or incapable of explaining why.
I declined his generous offer.
Sold 3 days later through motorway for £1,123
Unless your car is near enough scrap don’t bother with this robbing bunch. My recommendation would be use motorway, they were exceptional throughout!
Fake prices dropped 50% without reason…
Fake prices dropped 50% without reason . Avoid it as it’s waste of time
Seller Beware
When I took the car for the appointment, the offer dropped by 10%. They classed it as age related wear and tear - what does one expect for a 9 year old car? That was the key reason they reduced the offer. When I queried it, they said they can't assume the condition when making an initial offer. But apparently they did - they assumed it was in showroom condition! One might think they should assume it is in age related wear and tear condition but that is obviously too much to ask. Then when I said I couldn't leave the car that day, but could bring it back 2 days later they started reducing the price further.
I also noted that the guy who examined the car hardly looked at the interior and spent less than 2 minutes examining the exterior and didn't even start the engine. Overall, not a good experience.
However, I should be fair in stating that the final offer was probably a fair one so it's the unfair practice of quoting a price they were never going to pay that I object to.
I should also say in fairness, that I sold a car to them about 2 years and sale was dealt with in a much more professional manner.
First class start to finish
First class start to finish
Visited Terry at the Gt Yarmouth Branch and he was very helpful, professional and polite. Couldnt fault anything! made the whole process painless! Many thanks Terry!
Avoid unless you’re desperate. Reasonable offer made to lure you in…
Reasonable offer made to lure you in then any excuse to drop the offer. My 12 year old car had a couple of scuffs and some rusted stone chips marks on bonnet but very good for the age of car. They dropped the offer by £900 for that. Said they graded it 4, 5 is the lowest grading. Absolutley ridiculous and waste of my time. I did not sell my car tonight them but received a much much better offer from another company. I wouldn’t recommend them atall. The only reason I gave a star is the young man working for them was very pleasant and friendly
We rip you off more like
We rip you off more like - they reel you in with a message saying your car valuation is so much - you make an appointment and go to one of there vary silly sheds (which the over heads are very little as there is nothing in there other than a chair) to then be told your car value is about 2k less than they said - I’ve been twice now with the same vehicle and believed me there was £1k difference on the offer price within a week - do not trust these people they tell lies and temp you - there is a saying - if it’s to good to be true then it isn’t- maybe they should change their name to this
Legal scam
Horsham branch.
My car has been valued online £5000.
It’s already £4000 lower than autotrader.
At home we agreed to take £5000 and remove the car from the car park because we don’t drive very often.
16 plates
Fully service history
Ceramic coating
New tyres
Front window tinted
Clean in and out
So shiny
Once at the office they offered £4400.
Penalise what?
The inspector said wow about everything!!!!
They take advantage of vulnerable people that mean my car stay at home till is a block of rust but I won’t give you anything.
Good luck sellers 👋🏼
No idea how this business is still…
No idea how this business is still trading- they buy for a quarter of the price your car is worth! Do not recommend
I was offered £7235.00 there was not a…
I was offered £7235.00 there was not a mark on the vehicle, it had only 200 miles since purchased the last time, inside was spotless etc , took it to their shed in paisley, it went from £7235.00 down to £5750.00 ,this is just a load of garbage, it's a con , don't touch them with a grenade, why do they try to make a fool of people ? They make me sick.
a very honest and fair experience
I dealt with Michael at the Rochdale branch. I truly expected to be ripped off but Michael checked my car thoroughly and came up with a very acceptable offer which I was happy to accept.
Would definitely reccommend
They give u price on the phone and when…
They give u price on the phone and when u go they pay u so much less
Jackie sorted my car Jackie Whitley bay morrisonsout great service…
Jackie sorted my car out great service lovely lady very professional would recommend no problem
Total rip off
Total rip off. Offered me scrap value for my car. Do not use this company.
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