We Buy Any Car® USA - Brookline, PA Reviews 

241
TrustScore 5 out of 5

4.9

1761 West Liberty Avenue, 15226 Pittsburgh, PA, US


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Rated 5 out of 5 stars

Jim made my car-buying experience incredibly smooth and easy! I had already visited three other places for quotes (Carvana, CarShop, and DriveTime), so I didn’t expect a great offer from We Buy Any... See more

Rated 5 out of 5 stars

Jim was straightforward, polite, and reasonable. As a petite woman, I often expect to be treated like I don't know anything when it comes to car interactions, so I was bracing for that, but no need. I... See more

Rated 5 out of 5 stars

Jim O’Connor at the Pittsburgh branch was wonderful to work with! He contacted me a few days before my appointment to ask a few questions and to be sure I had the required documents for selling my MN... See more

Rated 5 out of 5 stars

I had a very satisfactory experience while selling my car with Jim. He clearly understands the vehicle condition and provides accurate/satisfactory quotation for it. The process was very quick and smo... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Brookline, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 1761 West Liberty Avenue, 15226, Pittsburgh, PA, United States

  • (412) 253-2085

4.9

Excellent

TrustScore 5 out of 5

241 reviews

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4.9

All reviews

(241)

7,522 reviews in the last 12 months

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Rated 3 out of 5 stars

I sold a car to WeBuyAnyCar (Brookline…update. I just want to say that Webuyanycar reached out. Jim, the Manager did a good job when dealing with my family. I would add a star to this review.

I sold a car to WeBuyAnyCar (Brookline Office) on Saturday, 10/19/2024.
I want to say that Jim was very pleasant to deal with. That being said, your website should state that there is a $399.00 fee for transactions, title, forms, etc. that will be deducted from the price of the car. Also the appraisal of the car was 9444.00. The appraisal also showed one accident which we were unaware of. We were told by Jim that he could not tell what kind of accident it was. We do not know if it was a severe accident or a minor fender bender. When we went for our appointment and Jim test drove and inspected the car he came back with an offer of 4006.10. I understand that when you fill out the info on the website you should expect some devaluation on the initial appraisal. But seriously, almost half! Unfortunately we are trying to liquidate an estate and needed to dispose of the car sooner rather than later. I certainly would never go to any WeBuyAnyCar branch again.

October 18, 2024
We Buy Any Car® USA - Brookline, PA logo

Reply from We Buy Any Car® USA - Brookline, PA

Hi Virginia,

Thank you for taking the time to leave a review about your appointment. We’re sorry we didn’t deliver the 5-star experience we’re known for. We take customer service seriously and would love to address your concerns.

We’re sorry to find out our processing fee came as a surprise to you. We value transparency and do list that we charge a fee to complete the sale in our disclaimers, both on our website and in emails you receive about your valuation. We have this information listed under our FAQ page and our Branch Manager should have been upfront with the information. Our leadership team would be happy to investigate to ensure this was communicated clearly during your appointment.

Regarding the accident, we understand that accident history can be frustrating, especially when you may not be aware of it. During every appointment we run a third-party, industry-standard vehicle history report like CARFAX and Experian AutoCheck. If these reports return information about a prior accident, we need to take that into consideration when making our firm offer. Unfortunately, accident history is a big red flag for many buyers regardless of the severity. I see noted on the report in March 2022 there was an accident reported and there was damage to the front and left side of the vehicle. There is damage and repairs noted to the bumper, radiator, and grille.

I have asked the Area Manager to personally reach out to you so we can review your appointment together and address your concerns. We want all our customers to have a positive experience and it’s clear we missed the mark and could have done a better job communicating with you. We owe it to you to work through these issues and give you the 5-star experience we’re known for.

Thank you for letting us know we didn’t live up to your expectations. We have a 5-star customer rating from 50,000 customers for a reason. We go above and beyond to ensure our customers’ satisfaction, and your appointment is no different. Thank you again for your business, we’ll be reaching out soon, please be on the lookout for our calls.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

I thought it was a stress-free and fair…

I thought it was a stress-free and fair experience. Matthew was great to work with and the whole thing only took about an hour. My only note is that I missed the building initially because I was looking for a lot. It is more of a building with a garage and a side parking lot.

October 15, 2024
Rated 5 out of 5 stars

Customer Service at its BEST

I spoke with two different people at the Brookline, PA location; Jim O'Connor and Bernard. Both were GREAT customer-centric people and I think they would be people I would be comfortable being social with. The customer service was great. We talked about our families along the way, the appointment lasted about an hour and I didn't mind one bit, all the paperwork was completed and delivered to us to take with us and the check was cut. We got a wonderful deal on a car that I thought was going to cost us money to get rid of. I recommend this company and this location highly.

October 7, 2024
Rated 5 out of 5 stars

Jim was very friendly

Jim was very friendly, courteous, and helpful. I received a fair price for my car and a trouble free sale. Could not be more satisfied and will recommend We Buy Any Car to all my friends.

September 13, 2024

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