We Buy Any Car® USA - Cary, NC Reviews 

65
TrustScore 4.5 out of 5

4.6

106 Towerview Ct, 27513 Cary, NC, US


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Rated 5 out of 5 stars

I had already researched 6-7 agencies, but I chose to go through webuyanycar.com at 106 Towerview Court in Cary, NC due to the high number of 5 star ratings. Even more impressive were all the well-de... See more

Rated 5 out of 5 stars

just wanted to give a compliment on the service we received from Ahcene Lhasj at your RDU North Carolina branch. His communication skills are excellent. We sold our car today and he made the process... See more

Company replied

Rated 4 out of 5 stars

Appointment was on time and quick. Sahila was very helpful. I had recently replaced the car battery so when running diagnostics they detected an on board diagnostic reset. After I explained the rep... See more

Rated 5 out of 5 stars

Michael helped me by explaining the process, being friendly, and making sure I understood why he did what he did. Not only will this company make sure that you get what your car is worth, it won’t nic... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Cary, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.6

All reviews

(65)

7,209 reviews in the last 12 months

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Rated 1 out of 5 stars

Classic bate and switch

Classic bate and switch, done very poorly. But you can get a check the same day. Fyi 2000 for a imaginary check engine. 18k then 10k when I came there. Finally we agreed on 12500. The next day was oh 12k. I was done at that point. Then it's wait! Stop dont leave they approved the 12,000. Really?!!

July 19, 2025
We Buy Any Car® USA - Cary, NC logo

Reply from We Buy Any Car® USA - Cary, NC

----Update----

Hi Duane,

Our leadership team has tried calling you several times over the past few weeks. We've left voicemails but aren't getting any return calls. We value your business and want to address your concerns. Unfortunately, we have exhausted all options at our disposal to reach you.

We kindly ask you return our calls or email our customer experience team at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

---------------

Hi Duane and thanks so much for choosing webuyanycar.com to sell your 2018 Audi A4. Thanks also for taking time to rate the customer service provided by the representative who assisted you at our Cary location. We take pride in giving every customer a five-star customer service experience and we're sorry to learn that we let you down. We have launched an investigation and will be following up with you directly to address your concerns.

Bait and switch is an illegal and immoral business practice and does not happen at webuyanycar.com, hence we have over 100,000 five-star reviews, BBB A+ accreditation and the best customer service rating in the industry. We apologize that your experience did not live up to expectations.

I see from disclosures you made online on 7/17 that the Audi was declared to be in good physical mechanical condition with no damage. The appraisal photographs show no check engine light illuminated but vehicle diagnostics reported a P0461 Fuel Level Sensor 'A' Circuit Range/Performance fault and we're happy to share a copy of the independent report with you.

Another issue which was not disclosed to us was that the Audi was stolen and recovered in 2021. Theft recovery appears on the vehicle's permanent record (CARFAX) and is a big turn-off for potential buyers.

Finally, we were not made aware of extensive hail damage during the online valuation. This is very clearly evident on our appraisal photos and would be a very expensive repair to put right. Both these issues lower the resale value.

Clearly with all of these major issues, we could not pay the same price that we estimated based on the vehicle being in great condition with no mechanical issues or damage and I'm pleased to see we were able to work with our pricing team at corporate to get you a price you were happy to accept.

In the circumstances, we'd love to know how our team could have handled this better. We do provide customers with the opportunity to tell us about any issues with the vehicle up front, as we hate surprises as much as you do.

I have opened a complaint file and we'll be in contact with you tomorrow to address any concerns and restore your faith in the honesty and integrity of our team. Thank you for letting us know you are unhappy and for giving us the opportunity to do the right thing.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Look 👀 Simple as 1-2-3 😃

Simple as 1-2-3 they use modern day technology and up to the date information to research your vehicle..next is a thorough inspection and short test drive..next your offer is presented in form of a valid check . I was there around 40 minutes and very! Happy 😃 with the sale of my ford van . Shoutout to Cary NC office !

June 5, 2025
Rated 5 out of 5 stars

Phenomenal experience!

I had a phenomenal experience with "We buy any car.com's" Jason. He confirmed our appointment the day before and then text me when he was on his way. He patiently answered all of my never-ending questions. He explained the entire process before we began. The fact that this company comes to you is a huge Plus in my book. Everything was extremely easy. Jason was very professional yet laid back and personable. Jason you're an asset to this company... thank you so much!

May 12, 2025
Unprompted review
Rated 4 out of 5 stars

Good customer service

Good customer service, went the extra mile to help us. But didn't offer much for the car and deducted their fees from that.. so that was a little disappointing. But it was relatively quick and easy.

April 22, 2025
Rated 5 out of 5 stars

Easy way to sell your car

I was looking for an easier way to sell my car than using Craigslist or similar. It was suggested that I try We Buy Any Car, and I thought I would give it a try. It was so easy and painless. No heavy handed negotiations, and in and out in under an hour.

April 13, 2025
Rated 5 out of 5 stars

Great experience!

I had a very smooth experience selling my car here with Sahila! She was very thorough and explained everything as we went and gave a fair price. It was easy to schedule my appointment online, and once I got to the appointment it took about 45 minutes for the whole process (examining the car, short test drive, paperwork) and I got my check right away on the spot. It was a great experience overall!

April 4, 2025
Rated 5 out of 5 stars

Toyota Camry Sale

Sahila did an amazing job making the process quick and easy. I got a bit less for my car than I wanted but the process was very simple

January 19, 2025

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