We Buy Any Car® USA - Charlotte, NC Mobile Buyer Reviews 

26
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TrustScore 4.5 out of 5

4.4

6932 North Tryon Street, University Square, Unit 7, 28213 Charlotte, North Carolina, US

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See what reviewers are saying

Rated 5 out of 5 stars

The buyer from company "Hew" was very friendly and informative. He checked over our car then made an offer that was reasonable. After paperwork, sale title transfer was complete I received payment. T... See more

Company replied

Rated 4 out of 5 stars

John was extremely professional. He did a thorough job in inspecting the vehicle. John also communicated well and arrived within the time frame that was agreed upon. Price was a little low in my op... See more

Rated 5 out of 5 stars

Very professional transaction, Kew was very polite, thorough and detail oriented. Very organized, he was very logical in the signing of the documents, and explained all of the steps very well. It wa... See more

Company replied

Rated 5 out of 5 stars

Overall the service was excellent and would highly recommend We Buy Any Car. We planned to bring our car into the local office but the reservation request only permitted home visits for the day/time... See more


Company details

  1. Car Dealer

Written by the company

The smarter way to sell your car in Charlotte. We Buy Any Car's mobile service brings speed, fairness, and convenience to your door. Our buyer comes to you anywhere in the Greater Charlotte area, completes a transparent inspection, and pays you on the spot in about 1 hour. Get a free instant valuation online—no obligation. Payment by corporate check, ACH, wire, or Zelle. No upselling, no confusing trade-in math, no wasted time. All vehicle types accepted regardless of make, model, or condition. Join nearly 500,000 customers who've discovered a better way to sell. Schedule your free Charlotte appointment today.

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 6932 North Tryon Street, University Square, Unit 7, 28213, Charlotte, North Carolina, United States

  • (484) 519-2538

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(26)

7,275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy going

Easy going, no pressure, personal approach. Fair and clearly explained assessment. Hew was great and made a somewhat stressful situation enjoyable.

May 8, 2026
Rated 1 out of 5 stars

Deceptive practice

Your company is a scam. To drop the offer by $1,000 a day before pickup is a deceptive practice. We definitely let our neighbors in our 1,200 home community now about how you do business.

My appointment was schedule for 4/13 and the vehicle was a 2025 Toyota Camry.
My latest valuation was emailed to me on 4/7 for $27,515. When I told the associate that I would not accept $1,000 less than the offer on 4/7, he cancelled the appointment.

April 11, 2026
Unprompted review
We Buy Any Car® USA - Charlotte, NC Mobile Buyer logo

Reply from We Buy Any Car® USA - Charlotte, NC Mobile Buyer

Hi David,

Thank you for sharing your experience with us. We were able to match your appointment in our records after the review went up, and we want to address what happened both on the pricing question and on the experience itself.

On the offer: our published terms and conditions note that the figure in an online estimate is not held for a specific period unless we expressly make a 7-day offer at the time of valuation. When market movement does prompt us to revisit a figure before an appointment, we have internal processes for that, and more often than not, after senior review, we honor the original price. Where we fell short with you was on the front-end communication. The call center should have escalated the price change for internal review before delivering the lower figure to you and before cancelling the appointment. That step would likely have gotten us to the same place we eventually did, with the original valuation honored, but without the friction in between. We've raised this internally with the team that assisted you to make sure we close that gap going forward.

On the outcome: after the back-and-forth, we were able to honor the original valuation, complete the appointment with you on April 16, and pay you for your 2025 Camry. Thank you for choosing to sell with us despite the friction. We know what you went through to get to that point was harder than it should have been.

Several members of our team have reached out since the sale to talk the review through with you specifically, and we haven't been able to reconnect on that thread. If anything is still sitting with you, please reach senior leadership at our corporate offices directly by emailing customerfeedback@webuyanycarusa.com. The door stays open.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Excellent service, and a fair price.

I called on Tuesday March 10,and the next day Will was here to do the appraisal on our 2006 Mustang GT. We agreed on a price, did the paper work and received the check. A simple process that took about an hour. The car was picked up the next day.

March 10, 2026
Rated 5 out of 5 stars

Excellent service, highly recommend

Overall the service was excellent and would highly recommend We Buy Any Car. We planned to bring our car into the local office but the reservation request only permitted home visits for the day/time we wanted so we went with that. The technician arrived at our house on time and completed the car evaluation promptly. The negotiation took a bit longer than we wanted as he had to reach back to the office each time, but we reached a fair and equitable price. Finalized the paperwork and the money was Zelle'd to us. A very easy and painless process.

March 7, 2026

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