We Buy Any Car® USA - Frederick, MD Reviews 

479
TrustScore 5 out of 5

4.9

5100 Buckeystown Pike, Suite 250, 21704 Frederick, MD, US


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Rated 5 out of 5 stars

My experience selling my car with We Buy Any Car was easy and without hassle. I received a timely quote and appointment. I worked with Kyle, and he did a great job communicating and assisting me with... See more

Rated 5 out of 5 stars

Professional, courteous, knowledgeable, efficient, quick, and completely honest. Overall an easy, and fair means of selling a car with confidence. And the paperwork - including title transfer, process... See more

Rated 5 out of 5 stars

Used the mobile buying service. Emailed the requested car pictures and documentation. Received a call back the same day and scheduled an appointment for home visit. Took about an hour for car inspecti... See more

Rated 5 out of 5 stars

I discussed the process with the manager, Ken Reges prior to our meeting provide the full details on the process. The meeting and vehicle checkout went exactly as discussed, I was provided a fair valu... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Frederick, MD

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 5100 Buckeystown Pike, Suite 250, 21704, Frederick, MD, United States

  • (240) 575-2614

4.9

Excellent

TrustScore 5 out of 5

479 reviews

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4.9

All reviews

(479)

7,597 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick easy

Quick easy, and the service never changes. I can always expect exceptional offer and always more and above the competitor.

March 2, 2025
Rated 4 out of 5 stars

My Lexus

The location was great in terms to where I live. Kyle explained things well, so I knew what to expect before I arrived.
I felt the offer for my car was within the range I wanted, so I didn't feel cheated.

February 21, 2025
Rated 5 out of 5 stars

Appointment time honored

Appointment time honored - no waiting. Only my car was the focal point - no distractions. While I am sure their is some subjectivity, there was obviously a process followed to determine the final offer.

February 23, 2025
Rated 2 out of 5 stars

The website tool was very bad

The website tool was very bad, deceptive. The tool giving an estimate is so far off, it is more of deceptive ad to get people in the office.
The people in the office were great!
I have another used car to sell. I would not use the company again.

February 22, 2025
We Buy Any Car® USA - Frederick, MD logo

Reply from We Buy Any Car® USA - Frederick, MD

----Updated 03/19/25----

Hi Greg,

Thank you for taking the time to connect and speak with Area Manager Matthew. He reported a positive and productive conversation. We're thrilled we could talk about your experience in greater detail and try to address your concerns.

If there is anything else we can do to earn your 5-star review and give you the positive outcome you deserve, please don't hesitate to call Area Manager, Matthew, at any time. You can also email our customer experience team directly at customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com


Hi Greg,

Thank you for taking the time to leave a review. We’re sorry to hear our online valuation tool left a bad impression and we’d love to address your concerns.

Our online valuation tool is great for getting an idea of what your vehicle is worth, but it’s based off the limited information provided to us by our customers. During your online valuation you declared there wasn’t any damage or reconditioning concerns to your car. Our system took that information and generated a valuation for a vehicle with no physical or mechanical issues.

Unfortunately, when we finally had the chance to inspect the vehicle in person our Branch Manager identified a variety of damage we were previously unaware. We had to take this new information into account and unfortunately it negatively impacted our valuation of your vehicle. If our online valuation tool had known about these issues initially, it would have generated a different valuation more inline with what you experienced in branch.

Regardless, we want all our customers to have a positive experience. I have opened a customer service complaint on your behalf and our leadership team will be reaching out to you directly. It’s our hope we can connect with you 1-on-1 to listen to your feedback in greater detail and address your concerns.

We know you have many options when selling a vehicle and we truly appreciate your business. We look forward to speaking with you directly and restoring your faith in We Buy Any Car.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Quick and easy...

Kyle made the entire car selling process transparent and easy. He was quick to answer my questions and I wouldn't hesitate to use him and his company again.

February 15, 2025
Rated 5 out of 5 stars

Great Customer Service

Kyle Tenn gave us great customer service when buying our old truck. He was friendly, explained every step of the process and basis of evaluation and provided a more than reasonable offer for our truck. The process was easy and we were in and out within 45 minutes with a check in hand.

February 2, 2025
Rated 5 out of 5 stars

Raymond is a great employee

Raymond came to my house to inspect the car and help me with everything. He was courteous, polite, and professional. He made the selling process quick and easy.

January 9, 2025
Rated 5 out of 5 stars

Great experience

I read great reviews about the Frederick office and I had the same experience. Kyle explained the process step by step and we got started. He is great to work with and it was a pleasant experience. Our sales price was much better than the trade in offer.

November 12, 2024

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