We Buy Any Car® USA - Garner, NC Reviews 

524
TrustScore 5 out of 5

4.8

819-B Purser Drive, 27603 Raleigh, NC, US


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Rated 5 out of 5 stars

The overall experience was easy and pleasant enough. I felt like I got a fair price and Tom really made the whole process go smoothly.

Rated 5 out of 5 stars

Tom made the whole experience comfortable as I wasn’t sure what to expect. My truck wasn’t in the best condition, but he was able to make an offer that made sense after his inspection. I highly recomm... See more

Rated 4 out of 5 stars

This is my first experience selling a vehicle so I really don't have anything to compare to. I did review prior to our visit a short video as to what to bring and the various steps if we decided to s... See more

Rated 5 out of 5 stars

Exactly the process I remembered and expected. I am a repeat customer, having sold an old truck at this location a few years ago. The process is straight forward - time estimate of 1 hr was pretty c... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Garner, NC

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

4.8

Excellent

TrustScore 5 out of 5

524 reviews

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4.8

All reviews

(524)

7,742 reviews in the last 12 months

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Rated 5 out of 5 stars

Tom ( the Manager) was very…

Tom ( the Manager) was very professional, informative and made the whole experience easy. This was my 2nd time using We Buy Cars and both experiences were phenomenal. I will continue my services with We Buy Cars and highly recommend and refer others.

Respectfully Submitted

August 7, 2025
Rated 1 out of 5 stars

I would not recommend them called and…

I would not recommend them called and talked to 2 lady's and both said they would come pick up vehicle. Them called back to let them know to come get it and they said I have to bring it to them wtf is going on is this the new America if so damn we are in trouble.

August 9, 2025
Unprompted review
We Buy Any Car® USA - Garner, NC logo

Reply from We Buy Any Car® USA - Garner, NC

---Update---

Hi Terry,

Thank you for updating your review and sharing your experience. We’re sorry to hear that your initial attempt to contact us didn’t go smoothly, but we’re glad our team was able to connect with you and make things right.

We’re grateful you spoke with our Area Manager and gave us the opportunity to improve your experience. If there’s anything more we can do, please don’t hesitate to reach out to our customer experience team at customerfeedback@webuyanycarusa.com.

Kind regards,
Kevin, on behalf of We Buy Any Car

----------------

Hi Terry,

We're so sorry for the confusion. The people you spoke with were in our call center and we are listening to recorded calls to understand exactly what was said.

I do see that your vehicle is a non-runner with a bad engine, and this is not something our mobile buyers handle. Moving a non-operable vehicle requires more specialist handling and a tow truck. Our team was trying to arrange for our partner to come out to you but from our notes, it seems you may not have been interested in this service.

We are speaking with everyone involved and will reach out to you in the next couple of days with a solution to get your Ford Explorer picked up.

Thank you for letting us know about this and for the opportunity to make it right.

Warmest regards,

Jeremny, on behalf of webuyanycar.com

Rated 4 out of 5 stars

Selling my 2020 Ford Ranger

I submitted info about my 2020 Ford Ranger online with CarMax, Carvana, and We Buy Any Car. Best offer or valuation, as We Buy… calls it, was with We Buy…. So I scheduled an appointment for yesterday at 3:00 at the Garner facility. I arrived on time, but the manager, Tom, was still working with another customer. I waited in my truck for a few minutes and then Tom came out and invited me in. I waited for him to conclude his business with this other customer and noticed that it all seemed very positive. After the other customer left Tom started to work on setting up everything for the sale of my truck. We took it for a road test and then he completed a physical inspection of the truck. We went into the office and he uploaded all of the new info he had collected. The first offer I was presented was significantly lower than the valuation I received online. Apparently this was due to a reported accident my truck was in. I referenced the accident and repair costs in the prior online applications, so I thought that the valuation had already taken that into consideration. Apparently that isn’t the case, so then I was asked to name a price that would get the truck sold that day. I did and unfortunately Tom was unable to give me that number, but he countered with an acceptable number and I sold my truck.
Tom was very professional, courteous and upfront about everything. Although I didn’t get the amount shown in the original valuation, I was happy with the check I walked out with. It was a pleasure working with Tom and I would recommend giving him and We Buy Any Car a chance if you’re selling your vehicle.

July 18, 2025
Unprompted review

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