Tom made the whole experience comfortable as I wasn’t sure what to expect. My truck wasn’t in the best condition, but he was able to make an offer that made sense after his inspection. I highly recomm... See more
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See what reviewers are saying
This is my first experience selling a vehicle so I really don't have anything to compare to. I did review prior to our visit a short video as to what to bring and the various steps if we decided to s... See more
Exactly the process I remembered and expected. I am a repeat customer, having sold an old truck at this location a few years ago. The process is straight forward - time estimate of 1 hr was pretty c... See more
What makes this company great is the expectation of been able to make an appointment and been able to sell the car the same date. Tom was a great guy, no hastles, process well explained and letting th... See more
Company details
About We Buy Any Car® USA - Garner, NC
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
819-B Purser Drive, 27603, Raleigh, NC, United States
- (984) 212-5753
4.8
Excellent
526 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mr. Tom
Mr. Tom very helpful and pleasant. He was professional, honest and worked with us to get a satisfactory price on our vehicle.
October 18, 2024
Quick and Professional
Tom did a great job. He was very nice and helpful. The process was over all very quick and easy. After agreeing on the sales price. I walked out with my check.
October 12, 2024
Highly recommended
Highly recommended! Easy communications. Friendly staff. Quick sell. Reasonable offers. Thank you for making an unfortunate situation easy and quick.
September 22, 2024
full aprissal
full aprissal. obvious flaws discussed no reduction with out explanation.
October 4, 2024
Tom was very hospitable and…
Tom was very hospitable and knowledgeable. He personally made it a good experience.
September 19, 2024
Good customer service
The customer service rep was great gave a good bid on the car. Explained everything to me and walk me through the process for purchasing the car. Would recommend to anyone
September 13, 2024
Let them buy your car!
Mr. Duffy was very knowledgeable, thorough, and explained the process from start to finish. He helped get us more money than we were first offered.
September 6, 2024
Michael was honest and great!
August 28, 2024
In with a car, out with a check
Overall great, efficient experience. Truly a very fast way to sell a vehicle. Our advisor, Tom was very thorough, patient, professional and explained the process clearly. Would use again.
August 22, 2024
Tom was pleasant and quick
Tom was pleasant and quick. I enjoyed my experience selling my car to him
August 20, 2024
Tom was very clear and understanding
Tom was very clear and understanding. He even stayed late to help us.
August 18, 2024
Highly Recommend WeBuyAnyCar
This was my second experience selling with WBAC and once again it was great. My first trx was in 2023 at the Capital Blvd location and this one was with Tom, the branch manager in Garner. Both were extremely professional and thorough with their inspections as well as guiding me through the process and timeline. While my daughter's car had a little more damage than expected resulting in deductions, I was pleased with the process and the ultimate value.
August 17, 2024
Tom provided great service during my…
Tom provided great service during my visit. He was very personable and answered all my questions.
August 11, 2024
Great Service
Michael was great to work with. Very knowledgeable and talented with various types of automobiles. The entire experience took slightly less than an hour, but was more than worth it. Thanks again!
August 7, 2024
Tom was very courteous and professional…
Tom was very courteous and professional throughout our interactions. However, I was initially disappointed with the first offer made for my car, which was significantly lower than their estimate of over $1600. I understand that the offer would change based on the car's inspection, but it was a ridiculously significant gap.
Fortunately, a representative later reached out and provided a much more reasonable offer without any hassle. Overall, the company is decent and reputable.
July 26, 2024
Reply from We Buy Any Car® USA - Garner, NC
Hi Michael,
Thank you for taking the time to respond to our request to rate the customer service you received. We’re thrilled Tom was courteous and professional and provided great service throughout your appointment. We’re sorry to hear a change in price stopped you from having a 5-star experience overall. No one likes surprises and our leadership team would love to review your appointment and address any concerns.
I have asked the Area Manager to review the detailed notes, photos, and videos of your appointment to ensure our process was followed and everything was communicated clearly. If we made a mistake, we want to make that right. We take customer service seriously; it’s why we have an industry-leading 5-star rating from 55,000+ customers. We’re not like typical car dealers and if we came across that way, we missed the mark and owe it to you to tackle your concerns.
Our online valuation tool is great for getting an idea of what your vehicle is worth, but it’s based off the limited information we receive from our customers. It is not a firm offer to buy your vehicle. Like any reputable buyer we need to perform a physical appraisal to check the vehicle’s condition. No two vehicles are the same and condition plays an important role in the vehicle’s resale value. Unlike used car dealers who take your vehicle around back while you wait in the showroom, we invite you to join us so you can see what we see and ask any questions you may have. We want every customer to be comfortable with why we arrived at the valuation we did.
Looking at the notes, it appears when you received an online valuation you did not enter any specific damage and our system provided a valuation in line with a vehicle in good condition. Unfortunately, when our Branch Manager was able to inspect the vehicle we found a variety of damage outside what is considered normal wear and tear. The vehicle had a front impact collision with another vehicle and was branded a salvage title. Additionally, TMU was flagged on the vehicle which means we couldn’t verify the true mileage on the vehicle. The onboard diagnostic computer was returning a P0302 code which is a Cylinder Misfire. These are big ticket items and will negatively impact a vehicle’s value.
We’re thrilled we could go back to our internal pricing team and get you a price you were happy to accept. Still, we owe it to you to ensure you have the positive outcome all our customers deserve.
Thank you for speaking with Area Manager Roshunda, she reported a positive and productive conversation. We’re thrilled we could connect 1-on-1 and listen to your concerns. If there is anything else we can do, please don’t hesitate to call Roshunda or email our customer experience team directly at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
Tom Duffy is a great rep for your team
Tom Duffy is a great rep for your team. He was cordial, conversational and pleasant to work with.
July 9, 2024
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