We Buy Any Car® USA - Layton, UT Reviews 

216
TrustScore 4.5 out of 5

4.7

893 N Marshall Way, Unit A, 84041 Layton, UT, US


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Rated 5 out of 5 stars

The representative was on time and went over every step involved before the process started. Was up front and informative throughout the process. Came up with a fair and equitable offer for both parti... See more

Rated 5 out of 5 stars

The Layton branch was amazing! Tyler walked me through the whole process which was extremely fair and transparent. I needed to sell my car quick and that exactly what they bring to the table. One stop... See more

Rated 5 out of 5 stars

First of all the technician working there Tyler Carlson was the best! He knew exactly what he was doing very honest and answered all of my questions and then some. He bent over backwards to get everyt... See more

Rated 5 out of 5 stars

We didn't want to go through the hassle of selling our car on our own. We went to the Layton location and after a test drive and thorough assessment of the vehicle, we were offered what we considered... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Layton, UT

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 893 N Marshall Way, Unit A, 84041, Layton, UT, United States

  • (801) 406-9987

4.7

Excellent

TrustScore 4.5 out of 5

216 reviews

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4.7

All reviews

(216)

7,368 reviews in the last 12 months

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Rated 5 out of 5 stars

It's all about people

Tyler made the whole process straight forward and simple. I was blown away with how approachable and clear he was about everything that needed to be done and why. He really has a great handle on how to talk to people and walk them through everything. 12/10!

February 15, 2024
Rated 5 out of 5 stars

Tyler was great!

Tyler was great and did his best to give us the best number possible. I felt at ease and wasn't rushed or felt bad in anyways. Definitely an easy process and would recommend.

February 2, 2024
Rated 2 out of 5 stars

Don't trust the offer given online

The offer given initially online was much higher than the actually offer given when you bring the car in, despite nothing being found in their inspection. It felt very much like a bait-and-switch maneuver.
The people on site were nice, but the company's approach is not honest. Every issue that was found in the inspection was disclosed online during the initial offer process, so the huge drop in value doesn't make sense.

January 20, 2024
We Buy Any Car® USA - Layton, UT logo

Reply from We Buy Any Car® USA - Layton, UT

Hi Titus and thank you for choosing webuyanycar.com to sell your Honda Odyssey. We sincerely appreciate your business and are sorry to learn that our team in Layton, UT failed to deliver on the five-star customer service experience we promised. We are committed to making that right and restoring your faith in the honesty and integrity of our team.

Bait and switch is an illegal and immoral business practice and does not happen at webuyanycar.com. We do rely on our customers to tell us about any issues with the vehicle when requesting an online valuation. When you valued the vehicle on our website on 1/4/2024 at 2:52 PM, you disclosed a chip on the passenger side fender which to us, is fair wear and tear.

Like any professional buyer, we always appraise the vehicle before we make an offer and there were additional battle scars that had not been disclosed to us. The front bumper was cracked and broken and there were several large dents around the body of the vehicle. When we discovered these issues we had to adjust the price we could offer for the vehicle.

While our leadership team has been unsuccessful at reaching you by phone and email, we noticed you returned several days later and sold the Honda to us after all. We had an independent third-party company inspect the vehicle and they identified even more reconditioning costs than we did. Using the standard NAAA vehicle condition grading scale we rated the Honda a 2.97 while the independent inspector rated the vehicle a 2.5.

I'm pleased to see that despite the undeclared issues, we were able to make you an offer you were happy to accept. We remain committed to giving you the 5-star experience. Our leadership team would still value a conversation so we can better communicate how we arrived at the price we did. Transparency and customer service are the keystones to our business, and we want nothing more than to listen to your feedback, address your concerns, and restore your faith in webuyanycar.com.

We kindly ask that you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com. We know you have many options when selling a vehicle and we truly appreciate your business.

Warmest regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Selling Car with Donny

Working with Donny at the Layton, UT branch was an absolute pleasure. Donny was very professional and helped make the car selling process easy and hassle free. I recommend selling your car here!

December 16, 2023
Rated 4 out of 5 stars

Tyler was very personable

Tyler was very personable. Although I thought my vehicle was worth more than they were willing to pay. Since they were going to flip the vehicle it needed to be repainted. I’m sure I could have gotten more with a private buyer. But I didn’t have the time nor patience. So I’m glad my vehicle is going to a good home.

December 8, 2023
Rated 5 out of 5 stars

James was great to work with.

James was great to work with.
Gave us top dollar and he did everything they said they would do. He was really fast and kind.
Great experience

December 10, 2023
We Buy Any Car® USA - Layton, UT logo

Reply from We Buy Any Car® USA - Layton, UT

Hi Chad,

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that James provided you with top dollar and delivered on everything we promised. We pride ourselves on providing fast and kind service, so it's great to know that your experience with us was a great one.

If you have any friends or family who are looking to sell their car, please don't hesitate to recommend webuyanycar.com to them. We'd love to provide them with the same excellent service that you received.

Kind regards,
The Customer Experience Team at We Buy Any Car

Rated 5 out of 5 stars

Positive Experience

Tyler was great to work with, friendly, explained everything clearly. I was satisfied with the amount I received and recommend them for anyone who just wants to sell their car.

November 10, 2023

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