We Buy Any Car® USA - Mentor, OH Reviews 

415
TrustScore 5 out of 5

4.8

7471 Tyler Blvd, Unit E, 44060 Mentor, OH, US


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Rated 5 out of 5 stars

I was able to sell my car to we buy any cars in a very timely manner. The specialist Cheryl is very knowledgeable about her job and she answered all my questions and completed all the paperwork quick... See more

Rated 5 out of 5 stars

All aspects of working with We Buy Any Car in Mentor, Ohio, were excellent. Cheryl Waller, the Mentor branch manager, is knowledgeable, trustworthy, and so pleasant to work with, and she made sure to... See more

Rated 4 out of 5 stars

Everything went very smooth. My only disappointment was the disparity between the online quote and the actual. Still proceeded as I don't really need the car anymore and it's 19 years old with 224K... See more

Rated 5 out of 5 stars

Your representative Cheryl made this a stress free experience. She took the time to explain the process and made sure we understood how each process step worked. We agreed on a price and within an... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Mentor, OH

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 7471 Tyler Blvd, Unit E, 44060, Mentor, OH, United States

  • (440) 797-1099

4.8

Excellent

TrustScore 5 out of 5

415 reviews

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4.8

All reviews

(415)

7,284 reviews in the last 12 months

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Rated 5 out of 5 stars

It was physically located the closest…

It was physically located the closest to our home of all of the other companies (Carvana, Carmax, AutoNation, etc.). I had planned to visit several of them, but did not go any further. The initial quote was in line with the other companies and they stuck to their price. The lady in charge, Cheryl, was extremely friendly, knowledgeable, and a pleasure to deal with. I had an appointment which probably helped. It was done in about 40 minutes. I left with a check in hand. I got less than what the Blue Book suggested for a private sale but there were no hassles or scammers to deal with.

August 12, 2025
Rated 3 out of 5 stars

Painful

Giving a review is not fun

August 5, 2025
We Buy Any Car® USA - Mentor, OH logo

Reply from We Buy Any Car® USA - Mentor, OH

Hi John,

Although we love to receive feedback from our customers, it's always optional and writing a review should never be painful.

We're sorry to hear our team did not deliver on the five-star customer service experience we promised, and we'd love to know more. Our team is available at customerfeedback@webuyanycarusa.com. Let us know where we fell short and we'll do our best to make it right.

Best regards,

Jeremy, on behalf of webuyanycarusa.com

Rated 1 out of 5 stars

You all are a rip off you give one…

You all are a rip off you give one price and go home with a much lower amount . I will never recommend your company to anyone. You people are all for your selves.

August 7, 2025
We Buy Any Car® USA - Mentor, OH logo

Reply from We Buy Any Car® USA - Mentor, OH

Hi William and thank you for choosing webuyanycar.com to sell your Hyundia. We deeply appreciate your business and are sorry to hear our team failed to provide you with the legendary five-star customer service which we are famous for. I have escalated your complaint to the manager of the buyer who assisted you in Mentor, OH and they have made multiple attempts to reach you.

The online valuation is an estimate based on the information you provide about the vehicle. We hate surprises as much as you do, which is why we ask you about the vehicle's condition. I see from information provided online that you stated the Hyundai had no damage or any mechanical issues. Like any buyer, we do carry out an appraisal of the vehicle and our offer is based on the overall condition of the vehicle. Our team should have made you aware of the inspection process on the confirmation call.

During our appraisal we noted damage to the muffler, burn holes in the driver's seat and extensive rusting of structural components underneath the vehicle. We also checked the vehicle's diagnostic systems which revealed error codes had been reset fourteen miles before we appraised the vehicle. Our AI detected abnormal engine noise, and this was verified by a human technician. As a matter of procedure, we will have the appraisal notes, photographs, and diagnostic reports checked by a senior technical expert to ensure that the findings were accurate and fair.

It is exponentially more important for us to have a happy customer than know you feel unhappy about the offer you accepted. If there is anything else we can do to restore your faith in webuyanycar.com, please do not hesitate to let us know at customerfeedback@webuyanycarusa.com.

Warmest regards,

Mike, on behalf of webuyanycar.com

Rated 5 out of 5 stars

My experience was great the young man…

My experience was great the young man was very helpful and respectful. It was so nice of him to give me and my son an Uber to get home. The only thing I would improve on is to have vehicles there for sale. Ones of no high value but dependable. And this transaction can be deducted from payment being received.

June 24, 2025

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