We Buy Any Car® USA - Pine Brook, NJ Reviews 

403
TrustScore 5 out of 5

4.9

101 US Highway 46, Suite 122, 7058 Pine Brook, NJ, US


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Rated 5 out of 5 stars

Ms Shawanda Gordon was very professional and courteous while providing an accurate assessment of my vehicle's value. While I didn't receive the amount I had hoped for, we were able to negotiate a fair... See more

Rated 5 out of 5 stars

The seamless process took less than an hour complete. I received the check in hand after the paperwork was completed. Professional, friendly and quick.

Rated 5 out of 5 stars

Shawanda Gordon made the entire process easy. She was professional, straightforward, and very accommodating to our needs. Everything was transparent, efficient, and exactly as promised. One of the sm... See more

Rated 4 out of 5 stars

I had a good experience the only thing that I thought was a concern is the before quote and after inspection actual price. I was very impressed the way he went over the Van. I learned something about... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Pine Brook, NJ

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 101 US Highway 46, Suite 122, 7058, Pine Brook, NJ, United States

  • (862) 210-2135

4.9

Excellent

TrustScore 5 out of 5

403 reviews

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4.9

All reviews

(403)

7,956 reviews in the last 12 months

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Rated 1 out of 5 stars

I was looking to sell my older car and…

I was looking to sell my older car and received a offer from WEBUYANYCAR which required verification at one of their locations. I selected the Pine Brook location and after some phone tag was able to speak with their representative who scheduled a time as well as informed me that there would be a transfer fee included which would reduce the offer. I was told all places were charging this fee. I arrived for the scheduled appointment and the final offer including the transfer fee less than 50% of the offer made on-line. I opted to keep the car and look to donate as the amount offered was not all that much.

I checked charitable donations for cars and found all to be selling the car and then using the proceeds for their charitable initiatives. I then tried to find an individual down on their luck who could greatly benefit from the car for free to get back on their feet. I was unsuccessful with either of these and called WEBUYANYCAR back to see if the offer was still available (~3 weeks) later. The car was in the same shape and the mileage added was neglible. The representative ended up offering me $100 less for the car (which was 20% of the original offer) and I feel this was to make a point. I informed him I would be calling him back and tried another site that bought used cars which I ended up selling the car to. This site offer 3+X the latest offer and did not make me pay for the transfer fee.

I would recommend that anyone looking to sell a car check with multiple options to avoid the pitfalls I encountered. Ironically, I'm thankful the representative was difficult as I ended making more on the car.

April 13, 2023
Unprompted review
We Buy Any Car® USA - Pine Brook, NJ logo

Reply from We Buy Any Car® USA - Pine Brook, NJ

Hi Vince,

Thank you for taking the time to share your experience with us. We sincerely apologize for any misunderstanding or dissatisfaction that you may have experienced.

At webuyanycar.com, we committed to providing a fair and convenient car selling experience for our customers. To provide a bit of clarity, the titling/documentation fee is a standard charge in our industry. This fee covers the cost associated with processing the paperwork necessary for the ownership transfer of the vehicle. It's not an additional profit margin for us, but rather an unavoidable expense that comes with managing legalities of vehicle transactions.

It's important to note that the initial offer we provide online is a preliminary valuation, based on the details you've shared about your car's make, model, year, mileage, and condition. This valuation may be adjusted when the car is physically inspected by our team to account for any factors not apparent in the initial online form.

We regret to hear that you felt the second offer was lower to "make a point." We assure you this is not the case. Prices of used vehicles can fluctuate due to numerous market conditions including demand, availability, and even macroeconomic factors. These shifts could have impacted the valuation between your initial and later contact with us.

We truly value your feedback and understand that you've since found another option that better met your needs. We're pleased to hear you had a positive outcome from your car sale, as our main goal is to ensure customers have a smooth and rewarding car selling experience, whether it's with us or elsewhere.

We appreciate your recommendation for potential sellers to explore multiple options. Indeed, it's always a good practice to make an informed decision.

We would love the opportunity to address your concerns directly and find a way to restore your faith in us. Please respond to our message on Trustpilot so we can locate your account in our records.

Thank you again for the feedback and we look forward to hearing from you soon.


Warmest regards,
Nazel, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Quick & seamless

They were so on top of everything the whole process, everyone we dealt with was so nice. John was helpful & I felt he tried his best to get us the best price for our car. It was quick and seamless.

April 18, 2023
Rated 5 out of 5 stars

Dealt with Mr Bauer am Mr Christian

Dealt with Mr Bauer am Mr Christian ? Both were excellent. Pleasure doing business with them. Don’t lose those two assets in pine brook nj

One regret is that I did not get all my personal stuff out of the 2019 Toyota Avalon hybrid before I turned it over. My fault. Called Mr Bauer but the train had left the station so to speak. Stuff was not very valuable to anyone but me. Stuff was in the driver side door pocket. If you have any control over problems like this I would appreciate a call if you could track it down. But if the phone don’t ring,I will know it’s you. Thank You and have a great day
Pete Begley
347 712 2640

April 13, 2023
Rated 5 out of 5 stars

Overall great experience

Overall great experience. John was a pleasure to work with being both experienced and professional. Highly recommend and will definitely use their services again.

March 23, 2023
Rated 5 out of 5 stars

Fast and simple

The whole process was made simple. The service was fast from start to finish. Come in, get car inspected and then take the check - that simple

March 9, 2023
Rated 5 out of 5 stars

I really wasn’t sure what to expect

I really wasn’t sure what to expect, but the whole process was fair upfront and honest.
I brought in my car, went over the details and that was it. The rep inspects your car, in and out, drives it and takes notes of any exceptions. Reviews his notes and gets a market figure and makes you an offer. Boom. That’s it. You can take it or pass. No phone tag, no Email tag. Etc etc. all quick and painless. The whole process was less than an hour. Do yourself a favor and check these guys out.

March 2, 2023
Rated 5 out of 5 stars

Accomplished what I set out to do

John appeared as a friend. Amiable, warm, someone who'd you'd like to no better. Answered all my questions respectfully as well as how he seemed to respect my answers to his questions. Low key and no trace of "used car salesman" kind of antics.
Having nothing to do with John, my experience with their business model is that with just basic information you get a quote higher than expected. Then the final quote I got knocked off over 1/3 off their initial offering price. Of course this was based upon basic info about my car. Rather than us walking out he "opened the door" to further negotiation by asking what I would want to sell the car for. As I was not in the mood to "mediate" back and forth, I simply told him that "this is the price that I will not go any lower than." It was roughly half the difference between the initial high offer and the low ball. After making a call to his superiors they agreed on that price and the rest was just administrative. It does bother me a little that they "suck you in" on a high price then try to get away with murder with a low price. I can imagine that in some cases that strategy will succeed. I don't hold that against John as he is an employee. One just needs to be aware of that. Could I have gotten higher? Probably yes, but my time is worth something so I decided to simply offer them a "take it or leave it" which they took. The rest was routine and I was given a check and it cleared. All told, it took about 1:15 from when I walked in. If it was not night time it would have been less.

February 16, 2023

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