Matthew was very professional from the time I answered the phone call from him till we made the deal and walked out the door. Best experience of selling a call. Would use thw Pottstown location again... See more
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The gentleman who handled my case was thorough. He explained every step of the process. The initial offer was extremely low. The second offer was still on the low side compared to the online estimat... See more
Matt was great very nice dude will definitely keep this place in mind if anyone else I know wants to sell their vehicle
Your company is everything it advertises itself to be and that is a welcome and refreshing contrast to what seems to be the norm nowadays. We appreciated the friendly, knowledgeable and experienced c... See more
Company details
About We Buy Any Car® USA - Pottstown, PA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
1070 W High St, 19464, Pottstown, PA, United States
- (484) 948-1592
4.9
Excellent
450 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was the first time I used We Buy…
This was the first time I used We Buy Any Car - Preet was very informative and explained the entire process. I felt very comfortable and did not feel that I was being taken.
March 16, 2025
Great customer service
Great customer service, honest, very personable, and everything was handled
in a short amount of time before check was handed to us.
March 4, 2025
Great experience but room for improvement
the only reason why I didn't give it a 5-star rating is not because of the branch manager but because of his superior who was directing him. I think the company needs to tighten up communication when dealing with customers who are still financing a car. I had a posted payment that was verbally confirmed by my bank in which i have an auto loan with. the supervisor or general manager did not accept posted transaction nor verbal consent from bank. The company need to provide a documentation in which the bank can sign to help move the process along. the bank had no idea what document they would need since the screenshot of the bank statement was not sufficient for the supervisor or General manager. In addition who ever initially called me to inform me how things are done should have mentioned the 10day grace period is needed after a payment is made on the account to ensure it had been cleared to avoid the customer making additional transactions prior to selling the car.
March 2, 2025
The $400 document was never disclosed…
The $400 document was never disclosed prior to the sale. The dealer would have exceeded the price.
February 16, 2025
Reply from We Buy Any Car® USA - Pottstown, PA
Update 03/19/25
We have been trying to get in contact with you and several members of our leadership team have placed calls to try and speak with you directly. Unfortunately, we've been unable to reach you and have exhausted all options at our disposal.
We remain committed to giving you a positive outcome and addressing your concerns. We kindly ask that you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
------------------
Thanks for choosing webuyanycar.com to sell your 2017 Jaguar F-Pace. Thanks also for responding to our request to rate the service provided to you by our team in Pottstown. We typically get very positive feedback about our team so we're sorry to hear they let you down and we're committed to making that right.
We hate surprises as much as you do which is why we disclose the documentation fee on our website and in the valuation email that you received. Our team also discussed this with you on the confirmation call before your appointment. We record all calls for quality and training purposes and will be happy to share details.
Your local Area Manager is handling your complaint personally and will be in contact with you today. We and look forward to addressing your concerns and giving you a five star customer service outcome.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Awesome representative!
January 12, 2025
Everything was great
Everything was great. Friendly and knowledgeable. Took about an hour to finalize everything. Deal was fair and everything was explained to me.
January 2, 2025
Professional and polite
Professional and polite. Honest about your offer. Plus I don’t feel he tried to lowball me
December 12, 2024
Gave me 3 different quotes online
Gave me 3 different quotes online. When I went in to sell they gave me another quote lower than all the others. I was in a rush to get rid of the car so I accepted the totally low balled offer. Was definitely not a fair price
November 19, 2024
Reply from We Buy Any Car® USA - Pottstown, PA
Hello JN,
Multiple members of our leadership team have tried calling and emailing you over the past few weeks about your experience. Unfortunately, we have not been able to reach you and have exhausted all options at our disposal.
We'd love the opportunity to address your concerns and kindly ask you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com.
Kind Regards,
Kevin, on behalf of webuyanycar.com
-------------
Hello JN,
Thank you for taking the time to review your experience at webuyanycar.com. Our goal is to always provide a 5-star experience. We have relayed your concerns to our leadership team, and someone will be reaching out shortly.
Looking at your appointment, it appears you initially listed your Dodge Durango Sport Utility as a 5.9L. Inputting your VIN determined it was a 4.7L. Larger engines typically come with a higher price, and this change seems to be why you received different valuations with our online tool.
We do not aim to lowball anyone but instead strive to give customers a fair price for their vehicle. Like any reputable car buyer, a physical inspection is required to determine the overall value of your car. Our branch manager should have invited you to join this process, in order to provide transparency while we conduct our in person inspection.
Unfortunately, there are a variety of issues that can negatively impact the value of the vehicle. During our inspection, we noticed several cosmetic issues along the exterior. We also run an engine health report using an OBD II reader. This allows us to take a look under the hood, and run diagnostics on the overall health of the vehicle. This test returned code P0700 which affects the transmission control system. These issues unfortunately resulted in a lower final valuation of your vehicle.
Our goal is always to provide customers with a 5-Star experience. I have escalated your concerns to our Area Manager, and they will be contacting you shortly to learn more about your experience, and hopefully deliver the top-tier customer service you deserve. Please be on the lookout for our calls, and we look forward to connecting with you 1-on-1.
Regards,
Mike, on behalf of webuyanycar.com
Business must be really good...
I started with the website, wanting to get a quote, and was emailed an offer (Fri. afternoon). A few days later (Tues. morning) I called to schedule an appointment. In those few days the offer had decreased (not by a lot, but I found it disappointing). I was told that someone would be in touch to schedule an appointment with the mobile unit. A week went by and no one called, so I called again. The girl I spoke to was very pleasant and apologetic, and said someone from scheduling would call me back before the end of the day. They didn't. They also didn't call the next day. I'm not waiting another week. I'm trying other car buyers, since they're apparently too busy for me.
November 18, 2024
Unprompted review
Reply from We Buy Any Car® USA - Pottstown, PA
Thanks so much for letting us know about this. We are never too busy for a valued customer and I'm pleased to see we were able to have someone come to your home to appraise your Dodge on the same day. We have addressed the issues which led to a delay in reaching out to you and it will not happen again in the future.
Have we fully addressed your dissatisfaction? If not, please reach out to our Customer Experience Team and tell us how we can turn your experience into a five-star experience. You can reach us at customerfeedback@webuyanycarusa.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Pottstown PA location was wonderful
The entire process was much easier than I had expected. The staff member was professional, efficient and friendly. I would recommend this company and location for anyone looking to sell a car.
November 17, 2024
Very personable staff.
Our representative was very thorough and pleasant. Of course, everyone wants to get the best price, and there is no way to authenticate what may be negatives that are mentioned that lower the quote. All in all, it met our needs.
October 25, 2024
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