The entire experience was hassle-free. I'd done preliminary work online so I had an estimate of my car's value and made an appointment at the We Buy Any Car office near my home. Matt explained why my... See more
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Matthew was very professional from the time I answered the phone call from him till we made the deal and walked out the door. Best experience of selling a call. Would use thw Pottstown location again... See more
Your company is everything it advertises itself to be and that is a welcome and refreshing contrast to what seems to be the norm nowadays. We appreciated the friendly, knowledgeable and experienced c... See more
The gentleman who handled my case was thorough. He explained every step of the process. The initial offer was extremely low. The second offer was still on the low side compared to the online estimat... See more
Company details
About We Buy Any Car® USA - Pottstown, PA
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
1070 W High St, 19464, Pottstown, PA, United States
- (484) 948-1592
4.9
Excellent
451 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Try to make a private deal elsewhere if…
Try to make a private deal elsewhere if you can. The estimate here was completely unrealistic compared to how my car was actually judged. I felt low-balled and taken advantage of because the buyer knew I had no other choice but to sell. You don't need to lure people in with grossly inflated online estimates, you'll get plenty of marks like me using conventional marketing.
April 5, 2023
Reply from We Buy Any Car® USA - Pottstown, PA
Hi Timothy,
Thank you for choosing webuyanycar.com to sell your 2002 Dodge Durango. We're sorry to hear that you are unsatisfied with your appointment. Our Leadership Team has tried reaching out to you several times to see if there is anything we can do to give you a positive outcome. You should have received voicemails and emails from us.
We take great pride in our business ethics and never take advantage of a customer because of personal circumstances. We train our staff to deliver outstanding customer service with integrity and to appraise vehicles accurately. We value honesty and integrity and are happy to explain any pricing decision.
The online valuation is based on the limited information you share with us about the car and is not a lure to bring people in (that's called bait and switch and it's illegal). Like any reputable buyer, we do our due diligence and always complete a test drive and appraisal before making a firm offer.
The appraisal process includes physical and mechanical checks of the vehicle, running a vehicle history check through providers such as Experian or CARFAX, and we run OBDII diagnostics on the vehicle to check for any engine or drivetrain issues. If the appraisal finds any issues with the car that were not declared online, these are always considered part of our final offer.
Unfortunately, there were several problems with the Dodge that were not declared during the online valuation and should have been explained to you in detail before you accepted our offer.
We can see when you requested the online valuation estimate on 1/10/2023 you stated that the vehicle was a 2003 model year but during the physical appraisal at our branch on 4/4/2023, we were alerted that the car was actually a year older. In addition, the vehicle had 64,000 more miles than what you had stated 3 months prior to your appointment. Due to these reasons, we were already starting at a much lower value than what was quoted online.
Physically, the windshield and passenger side front fender would need to be replaced. Mechanically, our check of the vehicle's diagnostic computer returned a P0562 (System Voltage Low) fault code.
We have to take these into account and we made you an offer in line with the expected market resale value. We hope you understand our pricing decision which was based on the condition of your vehicle.
We remain committed to giving you a positive customer service outcome and invite you to contact our Customer Experience Team by emailing customerfeedback@webuyanycarusa.com.
Warm regards,
Nazel, on behalf of webuyanycar.com
Great Experience!
This was a great experience! Steve was fabulous and the whole process was stress free and quick. I got a great value for my truck and walked away a happy customer!
March 26, 2023
Steve the manager was polite and…
Steve the manager was polite and friendly. He made the process quick easy and painless. Highly recommend WBAC!
March 25, 2023
I had a great experience with We Buy…
I had a great experience with We Buy Any Car. The process was quick, easy and straight forward. No hassle. This was my second time using this location and would not hesitate to return.
March 13, 2023
Got my car sold under an hour for what…
Got my car sold under an hour for what I was looking to get for it couldn't ask for a better experience
March 5, 2023
Took a little longer than expected but…
Took a little longer than expected but overall was a good experience , price was fair. Steve help a lot during the process.
February 26, 2023
Steve was very nice and fast
February 26, 2023
The branch manager Steve was excellent
The branch manager Steve was excellent. Easy transaction, fair price, overall a great experience.
February 11, 2023
Your company is everything it…
Your company is everything it advertises itself to be and that is a welcome and refreshing contrast to what seems to be the norm nowadays. We appreciated the friendly, knowledgeable and experienced customer service provided by Steve Sellers and the incredible efficiency of your business model. Everything about the process seems down to a science! We would and will gladly recommend webuyanycar to anyone looking to sell their vehicle. Thank you!
February 10, 2023
Working with Steve was great
Working with Steve was great. Very friendly guy with good conversation.
February 5, 2023
Steve was great and made the process…
Steve was great and made the process quick and easy! Gave me a fair price on my 2018 focus so I could get into my next vehicle!
February 2, 2023
Great Experience
Steve onsite was very easy to deal with. I felt he was honest. Very comfortable experience and smooth process.
January 31, 2023
Easy and fast.
Steve was great! He made the whole transaction super easy. Ended up getting more than the trade in offer from the dealer.
January 20, 2023
Steve was great to work with
Steve was great to work with. He answered all my questions and was up front and straight to the point. Very professional. My experience was great!
December 6, 2022
Had an overall great experience
Had an overall great experience. If I had to change anything I would say make the place a little more kid friendly. Having a toddler with was a bear. And was all kinds of chemicals and stuff out. But great experience and great offer. Also make an appointment before you go. We didn't know we had to have an appointment. This is my 2nd time using them and would use them again.
November 28, 2022
Easy Peasy
The whole process was very simple and easy. Steve was very accommodating and straightforward
November 8, 2022
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