Cliff was an absolutel delight from the moment our interaction started. He was thoughtful and courteous of my time, while also being incresibly knowledgeable about my vehicle. I have never seen the le... See more
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Al worked hard to get us the money we expected for our 2004 GMC Conversion van. The software wasn't working well for a conversion van estimate, so he phoned in to the national office and worked with... See more
We Buy Any Car located in Research Triangle Park was able to answer my questions and help me figure out what to do with the non-running car we no longer want to own. Cliff June took my call, listened... See more
Beware! Please don’t get impressed with the estimate they offer in online . You shouldn’t pick this place as first option as they offered me 1/3rd of the original estimate. Online offer $1600, fi... See more
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Company details
About We Buy Any Car® USA - Research Triangle Park, NC
Written by the company
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
Written by the company
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
Contact info
2105 E NC Highway 54, Suite E, 27713, Durham, NC, United States
- (984) 275-0021
4.9
Excellent
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Selling car
Working with Averisto to sell my car was a fantastic experience. His professionalism and ability to secure the best value for my vehicle were impressive. Averisto is very knowledgeable and provided excellent service. I highly recommend this place if you're looking to sell your car.
December 6, 2023
What made my experience great was the…
What made my experience great was the fact that they were very efficient, fast and thorough with the inspection of the vehicle, the offering price and explaining everything. The service was great and the fact that you get your check right on the spot.
December 2, 2023
Everything went very smoothly!
November 26, 2023
My experience with WeBuyAnyCar
Averisto Mendez was thorough and professional while remaining cordial.
While the way I was treated was excellent, the deal I felt was a bit unfair. When I entered the vehicle information online, I self reported a small bumper damage from a minor accident. As a result, the online offer suffered a bit. I understood the online offer to be a base-line and any findings will diminish this offer. When I went in, and the history of the car was checked online, they deducted an additional amount from the baseline amount for the same accident. I could understand this, had it been worse than reported, but there is no evidence of the small accident because the bumper was replaced, and the car is in excellent shape.
November 28, 2023
They actually will not buy Any car11/22
They don't seem to be interested in buying any car, only cherrypicking. The have a lot of loopholes such as only picking up at car at an individual's home. If the car wasn't running, they didn't want to deal with it. Maybe they should be renamed carflippers.com because it would be more accurate.
November 24, 2023
Unprompted review
Reply from We Buy Any Car® USA - Research Triangle Park, NC
Hi Deborah,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations. Our goal is to make car selling as straightforward and convenient as possible, but we understand that there are areas where we can improve.
Regarding our vehicle purchasing policies, while we strive to accommodate a wide range of cars, there are certain criteria that we need to follow for logistical and business reasons. The requirement for a car to be at an individual’s home is primarily for verification and convenience purposes. However, we acknowledge that this policy may not be suitable for all situations, especially in cases where the car is not running.
We are continuously working to enhance our services and policies to cater to a broader range of customer needs. Your feedback is invaluable in this process, and we will certainly take your comments into consideration as we review and update our procedures.
We appreciate you taking the time to speak with Area Manager, Jeff. He reports a productive conversation and we’re happy we could address your concerns and restore your faith in our service. We remain committed to giving you the 5-star experience all our customers deserve. If there is anything else we can do, please don’t hesitate to call Jeff, or email our customer experience team directly at customerfeedback@webuyanycarusa.com.
We hope that you can judge us based off our follow-up and customer service response. We know you have many options when selling a vehicle and we appreciate the opportunity to purchase yours.
Kind Regards,
Kevin, on behalf of webuyanycar.com
An Honest Car Business Manager
The manager, Mr. Mendez, is a super nice guy and very direct (honest).
November 20, 2023
Very knowledgeable and helpful
November 1, 2023
Quick & hassle free…
Hassle free and quickly got the quote after the assessment, overall good experience with selling the car.
October 24, 2023
Nice experience
Would definitely recommend this service to anyone looking for a fair, quick, and hassle-free way to sell their car. The agent I worked with was very helpful, friendly, and gave me the offer I was looking for. I initially thought selling my car would be a stressful and time consuming process, but Trustpilot and the agent I worked with made the entire experience easy and simple.
October 21, 2023
An Excellent Experience!
Mike was very knowledgeable and thorough. He was patient and provided excellent customer service.
The car selling process was very organized.
October 20, 2023
Only place to sell your car!
October 19, 2023
The in person contact with Averisto Mendez
The in person contact, Averisto Mendez, was responsive, well informed and professional. I had never disposed of a car this way before, and I never felt any anxiety once I got to the location and began working with him.
October 14, 2023
Beware
Beware!
Please don’t get impressed with the estimate they offer in online . You shouldn’t pick this place as first option as they offered me 1/3rd of the original estimate. Online offer $1600, final check offer $500 for a running car.
Update :
I really wanted to thank the area manager Roshunda who addressed my concern immediately.
October 12, 2023
Reply from We Buy Any Car® USA - Research Triangle Park, NC
Hi Jebaraj,
We appreciate your decision to select webuyanycar.com for selling your 2004 Toyota Camry.
Thank you so much for taking the time to speak with Area Manager, Roshunda. We are delighted to learn that she was able to address your concerns and give you a positive outcome.
Our ultimate goal is to deliver a remarkable service experience to each client and we regret to know that we couldn't fulfill your expectations this time.
At webuyanycar.com, we understand that minor dents and scratches are normal, and these small issues don't affect our offers. However, like any conscientious buyer, we have to consider issues that could potentially affect the vehicle's resale value.
Our team of experts usually step in for significant problems, and this time they found the Cadillac having notable upper engine noise. This was detected during a video recording of the engine which was then analyzed by our mechanical expert. Furthermore, we found a sagging headliner, and the vehicle would need a complaint repaint before resale due to rust all around the vehicle.
Our goal is to buy the car at a cost that mirrors its resale value, considering any problems that could significantly impact this value. We always aim for a fair transaction, that satisfies the customer and allows us to maintain a modest profit margin. We regret that our offer didn't meet your expectations.
We are grateful to have earned your business and hope that you will consider using our service again so we can give you the five-star customer service experience you deserve.
Kind regards,
Nazel, on behalf of webuyanycar.com
New updated review.
After reviewing my first response We buy any car reached out to me and handled my complaint. They issued me the additional $1,200 that I felt I was due. They definitely came through and did the right thing. I am very appreciative of what they did.
October 3, 2023
Reply from We Buy Any Car® USA - Research Triangle Park, NC
Hi Ed,
Thank you for choosing to sell your vehicle to webuyanycar.com. You should have had a five-star experience and we're sorry that we fell short on this occasion.
Thank you for working with Area Manager Roshunda and giving us the opportunity to make this right. We're so pleased we were able to act fast and turn a negative customer service experience into a positive experience.
Thank you again for your business, patience, and understanding.
Warmest regards,
Nazel, on behalf of webuyanycar.com
Awesome experience
Al was great, awesome guy, easy to talk with. Explained everything and gave me a fair price. Walked out with a nice check and no worries. 10/10 stars!!!
October 3, 2023
Open communication
September 19, 2023
Al was great to deal with.
September 20, 2023
Selling a Car Made Easy
After receiving a preliminary quote online and making an appointment, we went to the office and sold the car. It was that easy and painless.
September 7, 2023
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