We Buy Any Car® USA - Union Park, FL Reviews 

396
TrustScore 5 out of 5

4.8

9633 E Colonial Drive, 32817 Orlando, FL, US


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Rated 5 out of 5 stars

Francine made my visit to sell my car accommodating and well worth my time. The entire process was simple and straight to the point, even with the fact that I was upside down with a lien attached and... See more

Rated 4 out of 5 stars

I couldn’t speak with a Manager regarding the purchase price. I thought the evaluation process was a bit more than it needed to be. Perhaps I could have gotten a bit more for my car. Also, as a per... See more

Rated 5 out of 5 stars

Having never sold a car before, I was a bit nervous about the process. I had called around and found some other places asking for off things or giving me quotes wat under value. Here, the system in pl... See more

Rated 5 out of 5 stars

Your branch manager Liliana was exceptional, Professional and made everything go so smoothly. she explained how everything works and then told me exactly what she was doing inspecting my vehicle. aske... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Union Park, FL

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 9633 E Colonial Drive, 32817, Orlando, FL, United States

  • (321) 231-7550

4.8

Excellent

TrustScore 5 out of 5

396 reviews

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4.8

All reviews

(396)

7,439 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great experience selling my car…

I had a great experience selling my car with Liliana at the Union Park location. The whole process was really straight forward, clear and quick. Everything I needed to ensure a smooth process was communicated up front, and unlike other dealerships, I enjoyed how it didn't feel like it was about games or keeping me there as long as possible. Customer service was fantastic - Lili was kind, honest and trustworthy. I would work with this company again and am grateful for Lili's assistance and excellent service!

April 17, 2024
Rated 3 out of 5 stars

Just because a vehicle has a rebuilt…

Just because a vehicle has a rebuilt title doesn’t always mean its value devalues to a third. It should depend on the reason it was retitled and real value assessed on site

April 6, 2024
We Buy Any Car® USA - Union Park, FL logo

Reply from We Buy Any Car® USA - Union Park, FL

Hi Kenneth,

Thank you for taking the time to leave feedback about your vehicle sale. We understand dealing with a rebuilt title can be challenging. To most people it doesn’t matter what the reason behind a rebuilt title may be, it’s a red flag and a strong enough deterrent that values are badly impacted. Most consumers are uncomfortable with driving a vehicle that an insurance company deemed to be beyond economical repair and may have serious safety issues.

Our pricing model looks at a large subset of data points when pricing a car and has seen enough rebuilt titles to come to a statistically significant conclusion on how rebuilt titles hurt a vehicle’s resale value regardless of the reason.

We hate being the bearer of bad news and want all of our customers to have a positive experience. We did have an Area Manager reach out to you directly to address your concerns. We regret that we were unable to make contact and find a way to restore your faith in us.

If there is anything more we can do to give you a positive customer service outcome, you can reach us at customerfeedback@webuyanycarusa.com.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

5-Star

The level and consistency of the communications was impressive. Liliana was a pleasure to work with and handled the process professionally. I would absolutely use them again.

March 3, 2024
Rated 3 out of 5 stars

Didn't like that car is valued at 2200…

Didn't like that car is valued at 2200 and you only offered 1110..

February 18, 2024
We Buy Any Car® USA - Union Park, FL logo

Reply from We Buy Any Car® USA - Union Park, FL

Hi Jerry and thank you for choosing webuyanycar.com to sell your Honda Civic. We appreciate your business and are sorry to learn that you did not receive the five-star customer service experience we promise from our team at Union Park. I did have Area Manager James reach out to you directly to address your concerns, but we have been unable to reach you by phone, email, or SMS message.

While we provide an online valuation service for customer convenience, these estimates are based on disclosures made by you. Like any professional buyer, we always appraise the vehicle before we make an offer. The appraisal includes physical and mechanical checks, verifying the vehicle history with a service like CARFAX, and running OBD2 diagnostics to check for any engine issues.

From disclosures you made online on 2/15/2024, the Honda was understood to be in good condition with no physical or mechanical issues. Unfortunately, when we checked the vehicle's diagnostic computer, it reported that trouble codes had been reset 8 miles before we appraised the vehicle. While it is possible to reset codes, and even disable a check engine light, fault codes remain in memory and a P0420 Catalyst System Efficiency Below Threshold Bank 1 code was active on the Honda. This was backed up by upper engine noise detected by the appraiser and our engine noise detection systems.

While we can, and did, overlook some minor battle scars on the Honda, engine issues can be expensive repairs and we have to take these into account when determining a fair market value for the vehicle. I see that we were able to make an offer you were happy to accept and hope that our team explained why we would not be paying the online estimate with full transparency.

We remain committed to providing you with a five-star customer service outcome. You should have James's contact information. Equally, customerfeedback@webuyanycarusa.com is the contact email for our Customer Experience Team at corporate. We look forward to reconn6ecting with you and restoring your faith in us.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Liliana was great

Liliana was great! I will be using them again soon.

February 16, 2024
We Buy Any Car® USA - Union Park, FL logo

Reply from We Buy Any Car® USA - Union Park, FL

Hi John,

Thank you for taking the time to leave us a review! We're thrilled to hear that Liliana provided you with great service. We appreciate your kind words and look forward to assisting you again in the future.

Kind regards,
The Customer Experience Team at We Buy Any Car

Rated 5 out of 5 stars

Amanda and Lily thank you

Amanda and Lily thank you, you are both special and such professional staff. Kudos to the company for such outstanding employees and for delivering the right offer. A true 5 star company please keep up the excellent work everyone

February 1, 2024

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