We Buy Any Car® USA - Waldorf, MD Reviews 

255
TrustScore 5 out of 5

4.8

Leonardtown Road 3040, 20601 Waldorf, Maryland, US


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Rated 4 out of 5 stars

The process was fairly straightforward. The entire transaction took less than an hour. My only negative was the offer made on site was down somewhat from the online offer. If processing fees are to... See more

Rated 5 out of 5 stars

Quick appointment set up, friendly reminders via text and follow up with phone. Fast courteous staff members, felt like old friends or family actually. Paul is absolutely the best! And Boss man too wh... See more

Rated 5 out of 5 stars

Ryan is outstanding. Upon arrival, he welcomed me graciously. Thru out the process, Ryan explained each of the documents prior to me signing. Although the estimated car value for my car was sig... See more

Rated 5 out of 5 stars

Good communication and took about an hour as was stated initially. Process was straightforward and clearly explained. Final offer was lower than the online quote but that was expected and no pressur... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Waldorf, MD

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • Leonardtown Road 3040, 20601, Waldorf, Maryland, United States

  • (240) 376-7398

4.8

Excellent

TrustScore 5 out of 5

255 reviews

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4.8

All reviews

(255)

7,522 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

Paul the manager mad it great. Very knowledgeable and understood the assignment of purchasing vehicles. My appointment was at 10 and I was done in reasonable time. Great customer service!

September 23, 2023
Rated 1 out of 5 stars

My experience with "we buy any car" was…

My experience with "we buy any car" was disappointing. KBB valued my vehicle a little higher than the four places I took my car for an instant offer and my online price from when "we buy any car" was on par with all the others. I am a car collector and wondered what my car's value was out on the market understanding values will be less, leading me to "we buy any car". I have never written a review before and felt that people esp young people should be very wary of this place. While the gentleman I worked with was nice, he only cared about trying to buy my car at a lower price than offered online. Having a great understanding of cars, parts and function, and value you could easily tell the gentleman was trying to hustle me out of money before he ever looked at the car. After receiving four offers from four different car dealers in the area that were within 200 dollars of each other, I knew what the value in the area was. After an hour of waiting for the experts to review pictures the offer came back $9,000 less than the online price, CarMax, and the other dealers in the area.

I caution those looking to get out of your car note and looking to sell your car. Shop around this place is one of those quick check cashing places that don't care how they leave you after the deal is done. They will use catchwords like security for you, a panel of experts, etc. They give you less than what your car is worth, they do it on purpose or lack the experience needed to do it right. Good business is providing good products and services. They will be quick to give you a check but, for far less than your vehicle is worth, feeding you a line of BS on what makes your vehicle value less. Just read the replies to the one-star ratings on this page. I kept my car I hope this helps those out there. Try more than just this place.

September 22, 2023
Unprompted review
We Buy Any Car® USA - Waldorf, MD logo

Reply from We Buy Any Car® USA - Waldorf, MD

Hi Paul,

Thank you for taking the time to leave a review. At We Buy Any Car, we take customer feedback very seriously and deeply regret that we have not met your expectations. Your insights as a car collector are invaluable to us, and I can assure you that we closely examined the points you've raised.

Like any professional buyer, we never make an offer without appraising a vehicle. That offer is dependent on the vehicle's age, condition, and history. The appraisal process includes physical and mechanical checks, running the vehicle history on Experian or CARFAX, and checking OBDII diagnostics for any engine or drivetrain issues. We aim to provide a fast, safe, and fair alternative to selling privately or trading in and we're sorry to hear that you were unhappy with the valuation estimate you received.

It is important to note that KBB does not buy cars and will not cut you a check. They make money by selling your information to car dealers who are under no obligation to match the valuation shown online. From our discussions with you, it appears you had a much more competitive offer from CarMax and local dealers. We can and do beat competitors but not always. It certainly is down to the individual make, model, condition, and demand of each vehicle. We have a simple and transparent pricing structure and never pressure anyone to sell. We would advocate for anyone to accept a higher offer somewhere else if we can’t match it.

Reviewing the appointment notes, it’s clear the modifications to the exhaust and suspension negatively impacted what we could pay for the vehicle. At the end of the day, CarMax and local dealers may not be concerned with vehicle modifications. Unfortunately, our vehicle buyers are different. They place value on a car differently than a car enthusiast would walking on a dealership lot looking for a performance enhanced vehicle. We’re sorry we couldn’t match the price this time and meet your expectations regarding this vehicle’s value.

We appreciate you taking time to speak with Area manager, Matthew. We always value the opportunity to listen to feedback and address any and all concerns. We remain committed to giving you the positive outcome all our customers deserve. If there is anything else we can do for you, or any further questions we can answer, please don’t hesitate to call Area Manager Matthew. You can also contact our customer experience team directly at customerfeeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Top Tier Experience

The Branch Manager there was truly amazing. He made my husband and I feel really comfortable and confident that we're making the best decision. Great interpersonal skills and professionalism. I would definitely come back and/or refer to others

September 11, 2023
Rated 5 out of 5 stars

Be realistic because they are fair.

Having a vast amount of options to choose from can be overwhelming at times. In this case it was deciding which company will give you the best bang for my buck or your vehicle. For me it was not a hard decision, I have sold a vehicle to CarMax with a luke warm outcome meaning they low balled me and sold the car for double the price. Not with We Buy Any Cars, the manager Mr. Moore walked me through the entire process and disclosed any findings that hindered or helped the value of my vehicle. The process was smooth and quick if you ask me. They only thing I recommend for anyone planning to sell to this company is have all paperwork for the car. I will make the process easier for everyone involved

September 2, 2023
Rated 5 out of 5 stars

Paul made it easy

I sold my car through Paul in Waldorf, who provided awesome customer service. He made the transaction simple and painless. He also went above and beyond to help me with an issue that was quickly resolved.

September 3, 2023
Rated 5 out of 5 stars

Absolutely the best service

Quick appointment set up, friendly reminders via text and follow up with phone. Fast courteous staff members, felt like old friends or family actually. Paul is absolutely the best! And Boss man too while Paul was doing his thing, he actually came out and spoke a bit. The office was clean and over all it was a pleasant experience. 10/10 would recommend to anyone who is interested in selling their car. Check on the spot too.

August 31, 2023
Rated 5 out of 5 stars

Paul Moore

Paul Moore, Branch Manager - We Buy Any Car Waldorf was a terrific guy to work with. He thoroughly answered all questions. He made the process smooth, quick and easy.
Thanks Paul!!

September 2, 2023
Rated 5 out of 5 stars

Paul’s the Man!

Even though he gave the largest sum appraisal ( I still deserved more), Obviously it was Paul , your associate at Waldorf location. Personal, straight forward, friendly and made you feel at ease. Bonus for follow up and follow through calls.

August 29, 2023
We Buy Any Car® USA - Waldorf, MD logo

Reply from We Buy Any Car® USA - Waldorf, MD

Hi Charles,

Thank you for acknowledging Paul's excellent service. Your review boosts our confidence in continuing to provide comfortable and value-added experiences. We look forward to exceeding your expectations next time!

Kind Regards,
The Customer Experience Team at We Buy Any Car

Rated 5 out of 5 stars

My experience with Paul at the We Buy…

My experience with Paul at the We Buy Any Cars Waldorf Office was great and very professional throughout the whole process. The paperwork was easy to understand and Paul explained each page as we completed it. I was totally in agreement with the final decision quoted after all inspections were made on the vehicle. Will use the service again if I replace my other vehicle. Also the Waldorf office very convenient for me because it is close to home.
Wanted to stop by and chat with Paul but don't want to take up his valuable customers time. Again I had a great experience. Hope my review will be helpful.

August 25, 2023

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