We Buy Any Car® USA - Willow Grove, PA Reviews 

914
TrustScore 5 out of 5

4.9

800 Fitzwatertown Rd., 19090 Willow Grove, PA, US


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Rated 5 out of 5 stars

Gio was extremely straight forward, explained the process while he was verifying the car, was transparent about all concerns and pricing. No pressure, better deal than what the dealerships I was deal... See more

Rated 5 out of 5 stars

Gio was amazing. I have worked with Gio on selling three cars and he is the reason I keep returning. He is a great communicator and fair. I trust what he is telling me and he makes the experience e... See more

Rated 4 out of 5 stars

Austin, Willow Grove Branch Manager, worked diligently to obtain the best price for my vehicle. He spent quite a bit more time than the usual to complete all the details required to ensure that my loa... See more

Rated 5 out of 5 stars

Giovanni was honest and friendly as I was with him. He inspected and test drove my low mileage 19 year old Pontiac G6 GT convertible which was showing some of it’s age. I didn’t use the top for a few... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Willow Grove, PA

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 800 Fitzwatertown Rd., 19090, Willow Grove, PA, United States

  • (215) 657-0262

4.9

Excellent

TrustScore 5 out of 5

914 reviews

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4.9

All reviews

(914)

7,698 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything went as planned

Everything went as planned. Only if i had the title it would have been faster. Payment was promptly after they got the duplicate title. The evaluation(inspection)of the car went smooth and no problems were found. Definitely will use them again. Thanks Geno.

June 12, 2024
Rated 2 out of 5 stars

they low ball the price given by 3/4

July 16, 2024
Unprompted review
We Buy Any Car® USA - Willow Grove, PA logo

Reply from We Buy Any Car® USA - Willow Grove, PA

Hi Ray,

Thank you for taking the time to leave a review and rate the customer service experience you received at our Willow Grove branch. We’re sorry to learn we couldn’t meet your expectations on price and that has soured your overall experience.

We take customer service seriously, that’s why we operate in a transparent, pressure-free environment. We want every customer to be happy with their decision to sell. Our leadership team is eager to understand if you felt pressured to complete the transaction despite not being happy with price.

We’re not here to low ball our customers, we wouldn’t have a 5-star customer rating from 55,000+ reviews if that were the case. We’re not trying to shake the loose change out of our customers’ pockets and we’ll always try our best to get to a number that makes both parties happy.

No two vehicles are the same and condition plays an important role in the resale value of a vehicle. Reviewing the detailed notes, there were several reconditioning concerns that negatively impacted what we could pay for the vehicle including rust, misaligned bumpers, and strong cigarette odors just to name a few.

You should have been invited to join us as we inspect the vehicle so you can see what we see and understand why we arrived at the price we did. Thank you for taking the time to speak with our leadership team about your experience. We’re thrilled we could connect directly and listen to your feedback. We’re sorry we couldn’t improve your experience.

We remain committed to you as our customer. If you ever want to speak with us about your appointment, feel free to call Jeff back at any time. You can also email our customer experience team directly at customerfeedback@webuyanycarusa.com

Kind Regards,
Kevin, on behalf of webuyanycar.com

Rated 5 out of 5 stars

It is not what made our experience so…

It is not what made our experience so good is not what, it is who! We were having doubts about selling to your company, but after listening to and interacting with Giovanni Colon, we came to a fair deal and our 2004 Honda CRV got sold! Mr. Colon was very professional and is an asset to your company.

June 26, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly, knowledgeable and easy to work with. I would definitely return if I was looking to sell another car.

June 1, 2024
Rated 5 out of 5 stars

Easy To Do

All went well, price offered a little lower then first estimated, but still in the area I wanted. Process very easy, Geo very professional and personable, all matters taken care of in a timely fashion. Would recommend, much easier then selling yourself.

June 8, 2024
Rated 5 out of 5 stars

Gio was outstanding

Gio was outstanding. He made my mother feel so comfortable selling her vehicle. You have a real gem with him! He is going to do big things for your company.

May 30, 2024
Rated 5 out of 5 stars

Good experience

Gio was transparent and easy to speak with. Helped me understand what webuyanycar could offer me without being overly pushy

May 26, 2024
Rated 3 out of 5 stars

Everyone was polite and…

Everyone was polite and professional.Just thought car was worth a bit more.Pretty disappointed

May 17, 2024
We Buy Any Car® USA - Willow Grove, PA logo

Reply from We Buy Any Car® USA - Willow Grove, PA

Hi Garry,

Thank you for taking the time to leave feedback about your experience. We’re glad to hear you received polite, professional service from our team in Willow Grove.

We truly value your business and we’re sorry we couldn’t meet your expectations on price for the 2002 Lincoln Continental. Condition and vehicle history play an important role in a vehicle’s resale value. We invite our customers to join us during our physical appraisal process so you can understand how we arrived at the valuation and be comfortable with your decision to sell.

We never want our customers to leave disappointed with their experience. We always try to do whatever we can to maximize the purchase price and provide a positive outcome for our customers. To be completely transparent, there isn’t much of a market for a 22-year-old vehicle. You’ll always maximize your return if you can find a niche buyer and sell privately but that takes time, can be difficult, and isn’t always fruitful. We Buy Any Car is here to remove that hassle, but we are restricted by a vehicle’s condition and demand in the current market.

We take detailed notes, photos and videos of every vehicle we inspect, and our leadership team would be happy to review everything to ensure our process was completed correctly and you were treated fairly. If we made a mistake or were too critical, we’ll gladly address that and make it right.

Our leadership team has tried reaching out to you several times by phone and email without success. We have exhausted all options for trying to reach you and address your concerns. We would love to give you the positive outcome you deserve and address your feedback directly. We kindly ask that you return our calls or email our customer experience team directly at customerfeedback@webuyanycarusa.com

Kind Regards,
Kevin, on behalf of webuyanycar.com

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