We Buy Any Car® USA - Wilmington, DE Reviews 

763
TrustScore 5 out of 5

4.8

4800 Kirkwood Hwy, Suite A, 19808 Wilmington, DE, US


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Rated 5 out of 5 stars

Fairly simple process, from start to finish. Initial offer was low, but Joe did everything in his power to help us get a more acceptable price for our vehicle. I would use this service again if/when I... See more

Rated 5 out of 5 stars

From the minute we walked into the office we were asked if we needed water or coffee. Joe explained everything that he was going to do to evaluate our car both professionally and thoroughly. He was a... See more

Rated 5 out of 5 stars

My appointment at We Buy Any Car at the Wilmington, DE location was great. Aziza, the Branch Manager was very friendly and courteous. She displayed excellent customer service. She looked over my ve... See more

Rated 5 out of 5 stars

Bought a new car, wanted to get rid of the old beater with no hassle. Done and done, as advertised -- with a $25 Uber voucher for the ride home to boot. Aziza could not have been more kind, helpful... See more


Company details

  1. Car Dealer

About We Buy Any Car® USA - Wilmington, DE

Written by the company

We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car

We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.

How It Works in 3 Steps:


  • Online Valuation: Find out what your vehicle is worth in seconds.
  • Book an Appointment: Pick a date and time that works for you.
  • Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.

Why Choose We Buy Any Car?

We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.

  • Proven Trust: Join almost 500,000 customers who have sold to us.
  • Speed: Most vehicles are purchased in about 1 hour.
  • Convenience: Visit one of our 124 local branches or use our mobile buying service.

Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!

We Buy Any Car Reviews

Written by the company

Free Online Valuation
Get an instant free online valuation for your car by visiting our website.
Hassle-Free Experience
Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
Fast, Secure Payment
We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.

We Buy Any Car Guaranteed

Sell Your Car Fast, Safe, Fair in Under 1 Hour

Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.

Contact info

  • 4800 Kirkwood Hwy, Suite A, 19808, Wilmington, DE, United States

  • (302) 613-4078

4.8

Excellent

TrustScore 5 out of 5

763 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(763)

7,666 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They will work with you under any circumstances

They worked the best to get the best prices guarantee

August 25, 2024
We Buy Any Car® USA - Wilmington, DE logo

Reply from We Buy Any Car® USA - Wilmington, DE

Hi Cedric,

Thank you so much for your fantastic review! We're really pleased to hear you had a great experience with us and that we were able to secure the best price for you. Your feedback is greatly appreciated and it motivates us to continue providing excellent service.

Kind regards,
The Customer Experience Team at webuyanycar.com

Rated 5 out of 5 stars

I am quite satisfied now with the business conducted between myself and we buy any car. They worked hard to make sure I was satisfied.

I wasn't happy with the amount of money I was offered for my vehicle. And I really regret selling it now. I don't believe you guys were honest with me about the value of my car. So again I am really devastated over the transaction.

August 16, 2024
We Buy Any Car® USA - Wilmington, DE logo

Reply from We Buy Any Car® USA - Wilmington, DE

Thank you for taking time to leave a review on TrustPilot. We aim to give every customer a five-star experience and we're sorry to hear we did not initially meet your expectations. We take customer satisfaction very seriously, thank you for speaking with Area Manager Brent. If there is anything else we could do for you, please don't hesitate to call Brent, or email customerfeedback@webuyanycarusa.com.

Warmest regards,

Mike, on behalf of webuyanycar.com

Rated 5 out of 5 stars

Very easy to work with

Very easy to work with. A straight forward online valuation and a quick in person evaluation of the vehicle. The appraiser value were close to the same amount. The differences were explained and what the deductions were for. Very happy with my experience with we buy any car would recommend it to anyone else.

August 21, 2024
Rated 5 out of 5 stars

my experience with webuyanycar was…Great

my experience with webuyanycar was great.I met kirk on my first trip to webuyanycar. I was hesitant to sell at first. this was my husband car who had passed. Kirk was pleasant he worked very hard to get the ball rolling
with the purchase of our car. I went home to think about it. I received another call from Xavier the following week to see if we were still interested with the selling of our. I came into the office and agreed on a offer. Thanks To Kirk and Xavier for good customer service. Mrs. Farrar

August 13, 2024
Rated 3 out of 5 stars

Civic

Paid a fee to sell car

July 21, 2024
We Buy Any Car® USA - Wilmington, DE logo

Reply from We Buy Any Car® USA - Wilmington, DE

Update 8/21/2024 - Hi Amaya. We escalated your complaint to Area Manager Brent who has made several attempts to reach out and address your concerns. I'm sorry we were unable to connect and restore your faith in us. If there is anything more we can do to help, reach out to customerfeedback@webuyanycarusa.com.

--------------------------

Hi Amaya,

Thank you for taking the time to respond to our request to rate the customer service you received. We’re sorry to hear that our fee caused you to not have the 5-star experience we’re known for. Our leadership team would like to reach out and connect with you directly about your appointment.

We do list that we charge a fee to complete the sale of the vehicle. This is on our website, in the disclaimers and on emails sent to you about the valuation. Hopefully the Branch Manager was clear and transparent about this information. We’re eager to understand if this was disclosed to you and everything was communicated properly.

We know you have many options when selling a vehicle and we truly appreciate your business. We want nothing more than to give you a positive outcome and look forward to connecting with you soon. Please be on the lookout for our calls.

Kind Regards,
Kevin, on behalf of webuyanycar.com

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