wed2b - Cardiff Reviews 50

Lovely selection of dresses friendly and helpful staff. Dresses are a lovely quality and where delivered early

When we first arrived we were greeted by staff on the front desk who asked for some details (name and what we were looking for) then got told should be somewhat quick because we were looking for a bridesmaid dress. There was 1 bride in front of me looking for a bridal dress and then no one else waiting. For 30 minutes there was just us in the waiting room with a bride already looking for her dress. The bride in-front of us soon got seen to and was looking for bridal gowns. After an hour of waiting, the bride found her dress, paid for the dress and then moved onto looking at bridesmaids dresses. She got handed pieces of paper that I had not been handed and with a party of 5 I sat there waiting for an hour and a half for someone to come and see me like I was told they would. After I gave up and went back to the desk where 3 staff were all standing around talking about concerts and plans they were going to soon. After explaining I was waiting for an hour and a half for someone to come and see me, a bride had already been given pieces of paper that I had not been given and that someone after me had already been given a bridesmaid dress to look at they soon saw to us and “helped” us.
I do think there needs to be a booking system in place because how I was treated was terrible. Would not go here again.

Amazing, so helpful and friendly. They made the experience so easy!

I attended the Cardiff Shop and was really pleased with the help and assistance I received there.

I didn't expect to go home with a dress on that day but I did. I would recommend .

Fantastic and felt very calm throughout the staff were lovely and very supportive

I recently bought my dream wedding dress from Wed2B! From the moment I entered the shop, I felt completely at ease. Shannon and Erin were so lovely and enthusiastic, they made the whole process magical and made me feel a million dollars! Mine was an impromptu visit so I didn’t have my bridal party with me for the big moment, but with Shannon and Erin there, I felt like I was with friends. Nothing was too much trouble for them and they are both experts in what they do. Thank you both so much for your kindness and expertise. I will always recommend Wed2B to any bride❤️

Ellie was amazing, I showed her pictures and the first dress she brought in was perfect and the one I ended up walking away with. As a plus size bride I never once felt uncomfortable with Ellie, she really made me feel special and I was so pleasantly surprised that choosing my dream dress was that easy.

My experience wedding dress shopping at WED2B Cardiff was outstanding. The staff took time to discuss my preferences for dresses and brought out a perfect selection of dresses for me to try with my specifications in mind. The customer service was outstanding and everyone made me feel extremely comfortable while trying on dresses and answered all the questions I had with ease. My only feedback would be about the dressing rooms- they were very good but could be cleaner. I’m happy to say that I left that day having purchased my dream wedding dress, and I can’t thank the WED2B team at Cardiff enough for helping me find it

We did have to wait a little while to be seen but gave us a chance to look at the dresses. The member of staff I had was brilliant, she was so helpful, knew exactly what I was thinking and got me all the styles I wanted. She helped me in and out of the dresses and got me all the accessories needed. I eventually bought the dress that she picked for me and styled in a way that she knew I would love. I wouldn’t have even thought about that dress so very grateful that she did!