Banner for wed2b - Newcastle

wed2b - Newcastle Reviews 74

TrustScore 4.5 out of 5

4.7

Allison Court, 10/11 Marconi Way, NE11 9YS Gateshead, Newcastle, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

From start to finish Kate and the team were fantastic. I couldn’t have asked for a better consultation from Kate, she listened, advised and then took on my feedback and then brought out the perfect dr... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience with my family at the Gateshead store with Kate. Kate listened carefully to what I was after / wanted to give a try and was amazing with guiding me through a range o... See more

Company replied

Rated 5 out of 5 stars

I visited the Gateshead store as a walk in. Initially very apprehensive, no idea what I wanted and feeling very conscious of my body image and as an older bride. The staff were amazing, Very frie... See more

Company replied

Rated 4 out of 5 stars

The staff were lovely and helpful, and I felt no pressure to find a dress. The only thing I’d say is that there were no where near as many dresses as they have online - most stock are quite extravagan... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B Newcastle, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Newcastle store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Newcastle Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • Allison Court, 10/11 Marconi Way, NE11 9YS, Gateshead, Newcastle, United Kingdom

  • 0191 406 6345
Promotion box for wed2b - Newcastle

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.7

Excellent

TrustScore 4.5 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Absolutely loved the girl who helped us…

Absolutely loved the girl who helped us find my dream dress. She knew so much and all of the dresses by name! She made me feel comfortable and confident but didn’t give her own opinion unless I looked happy and she said “you seem to love this one and you do look amazing” really uplifting. The girl who was there at the very start seemed a bit fed up of her job. Not sure if she was in a manager role but she acted like it which was a shame. She seemed a bit stand offish and didn’t make me feel comfortable. Thank goodness for the second girl!

April 3, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your feedback is so important to us – thank you for sharing this . If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 4 out of 5 stars

Great staff, not a huge range of dresses

The staff were lovely and helpful, and I felt no pressure to find a dress. The only thing I’d say is that there were no where near as many dresses as they have online - most stock are quite extravagant dresses and they lacked in more minimalist ones (even though their website shows some lovely ones) and they can’t confirm where has stock for you to try. Otherwise, a lovely store with fantastic staff!

April 4, 2026
Unprompted review
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your feedback is so important to us – thank you for sharing this Gemma. If there is anything else at all, please do get in touch with us at customercare@wed2b.com and we will be happy to help. Best wishes, wed2b

Rated 5 out of 5 stars

I absolutely loved my experience at…

I absolutely loved my experience at wed2b. There was plenty of space for my family to sit and enjoy the experience too. The range of dresses was fantastic. The ladies who looked after me were very attentive and listened really well. I loved revealing me in my dresses, I felt very special. It was an emotional experience and I absolutely love, love, love my dress. Thank you.

March 16, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing, lovely experience

Bec was amazing and really made the day special. I felt like a princess and it was such a lovely supportive environment! I had a wonderful experience and found the dress of my dreams!

March 28, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Newcastle team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Lovely helpful staff that make you feel…

Lovely helpful staff that make you feel welcome and relaxed from the minute you walk through the door. Lizzie served me and had the patience of a saint she was very helpful without putting any pressure on me to choose or purchase any extras. Would highly recommend!!

March 25, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Lizzie was great

Lizzie was great, very patient and let me try on lots to get a feel for what I wanted. Lovely shop, great selection and fantastic service. Highly recommend.

March 25, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Fantastic customer service from the…

Fantastic customer service from the moment we walked in the door, 9 beautiful bridesmaids all helped with sizes and reccomendations, from start to finish the time we spent there was fantastic 😀 thankyou xx

March 24, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I had an amazing experience at Wed2B in…

I had an amazing experience at Wed2B in Newcastle! My consultant Lillie was absolutely fantastic, so welcoming and made me so comfortable! She listened to every detail I asked for in a dress and fully supported me and my family in the decision to buy my dress! Couldn't fault her at all!

March 21, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely excellent service from start…

Absolutely excellent service from start to finish. Katie was so helpful and professional at all times. As an older bride I was very nervous but was made to feel at ease straight away. Nothing was a bother and her expert advice was brilliant. Thank you so much I walked away with a beautiful dress . Would recommend 100%. Thank you Katie so much xxxx

March 21, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

The girls we absolutely amazing

The girls we absolutely amazing! They fully make you feel fantastic and ensure you have a wonderful time trying on dresses. Issy was just lovely and made the whole experience the best. She knew the dresses and even through some curve balls in which we’re very highly thought of! The others lovelies popping in too to add to the experience! And I said YES so that says it all!!

March 17, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for sharing this incredible review with us, we are so pleased to hear that you had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Katie was lovely and very helpful had…

Katie was lovely and very helpful had been to a previous shop for hours walked in to here bought first dress .

March 16, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Outstanding service

Attended Wed2b today to look at dresses, from the moment I walked in I instantly felt comfortable. Lauren made me feel very comfortable and allowed me to take the process in my stride without getting over whelmed.

She listened to all thoughts I had on dress and the desired design and overall look, she pulled it out of the bag by showing me a dress that I would have never thought to consider and it turned out it was the perfect dress. So much so it brought me to tears and I instantly knew it was the dress for me.

I cannot thank the team enough and especially Lauren, an amazing consultant with an abundance of patience and care towards the bride and their family.

I would highly recommend.

March 15, 2026
Unprompted review
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Wonderful experience

I felt so welcome as soon as we entered the store. Everyone was so friendly and helpful.
I had Brogan helping me find my dream dress and she was amazing. She knew exactly what I was looking for and we found 'the one' after the 3rd dress.
My whole experience was wonderful and I felt beautiful and absolutely delighted with my dress.
Thank you so much for making me feel so special. I would highly recommend Wed2b.

March 10, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

Better than I thought possible, thanks Holly!

Holly helped us get my dress picked. She said most people find their dress within the first 4 and I really didnt believe her, but she brought me my dress on the 3rd try. As an autistic woman I expected to be overwhelmed the whole time, but she listened and did exactly what I asked for and made the whole experience really laid back. Do go early on a weekday if you can. I went back to get my dress midday on a Saturday and it was packed. First thing Friday morning was much calmer.

March 10, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I got my "the one" dress from your…

I got my "the one" dress from your Gateshead shore last April for my upcoming wedding this July. It was a lovely experience from start to finish. Roxie was so calming and friendly she made me feel at ease. She knew exactly what I wanted. Would highly recommend wed2be to all the brides. I even got my 4 bridesmaids their dresses from here also in January. Again lovely experience. Even though the store was busy we weren't rushed.

January 17, 2026
Unprompted review
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Gateshead team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Trust the girls they know what they are doing

I had Beth looking after me… I had an idea of what I wanted first dress in that idea was gone, picked something totally different… trust the girls they know what they are doing! I was quite open to what to try on… 4th dress in and I said yes! I love my dress!

March 2, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Gateshead team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Gateshead store

Holly from the Gateshead store helped me choose the dress she listened to what I wanted and I fell in love with the second dress I tried she was so helpful and made me feel really comfortable

February 21, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you so much for your wonderful review. Holly and our Gateshead team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

A lovely experience

Lauren who helped me pick my dress was so so lovely, made me feel at ease and more comfortable about picking a dress. Such a lovely shop and lovely people. Thank you

February 22, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Great exprience

Hannah helped me find my dress and she was great!!! Thank you so much ☺️

February 19, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

We visited wed2b looking for a dress…

We visited wed2b looking for a dress for prom. One entering the store we were greeted by a lovely lady who made us feel very comfortable and showed us the bridesmaid dresses and allowed to look freely and try on as many dresses as wished. My daughter suffers with social anxiety and was rather stressed at the thought of going to try dresses on but our experience was wonderful. We left having purchased nothing but returned the following day, tried dresses again and purchased a dress on our second visit which was once again in a very relaxed environment. We were also emailed a list of seamstresses to contact to alter the dress. All in all would highly recommend.

February 19, 2026
wed2b - Newcastle logo

Reply from wed2b - Newcastle

Thank you for sharing this incredible review with us. We are so pleased to hear that you all had a magical time in store. We wish your daughter the very best with the rest of her wedding planning. Best wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look