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wed2b - Norwich Reviews 54

TrustScore 5 out of 5

4.8

74 Castle Quarter, NR1 3DD Norwich, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience from both Chelmsford and Norwich Stores, both of which were more than helpful. Due to personal circumstances my body shape has changed, to do alterations to the dress bodice w... See more

Company replied

Rated 5 out of 5 stars

My partner and I haven't even settled on a date, budget or venue yet my thinking ahead got the better of me 😅 Molly and Claudia were a dynamic duo and really helped my explore my options. I can pro... See more

Company replied

Rated 5 out of 5 stars

Great experience, very helpful and attentive store colleagues, but it’s not all about brides. We’re a male, same sex couple and upon opening your email: “We hope you're loving your new bridal purch... See more

Company replied

Rated 5 out of 5 stars

my daughter and I visited the Norwich store. just looking at this stage. Greta, our assistant on the day was wonderful. a great experience. very relaxed. tried lots of options i thought i wanted and t... See more

Company replied


Company details

  1. Bridal Shop
  2. Boutique
  3. Wedding Store

Written by the company

At WED2B Norwich, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Norwich store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Norwich Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • 74 Castle Quarter, NR1 3DD, Norwich, United Kingdom

  • 01603 516531
Promotion box for wed2b - Norwich

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Sophie was absolutely amazing

Sophie was absolutely amazing, she was so welcoming, all staff were. Sophie just knew what I wanted and she was so lovely. Came away with my dream dress

April 11, 2026
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Reply from wed2b - Norwich

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

All I can say is Sophie was by far the…

All I can say is Sophie was by far the most wonderful most amazing most fantastic person I have met on my journey in finding a wedding dress. Not only did she find the perfect dress I ended up buying but she was able to find it with the very first dress she selected. I told her what I liked and the little details I was looking for and like magic she was there holding it. I only tried on two dresses because I knew as soon as I tried the first dress I was taking it home with me. Sophie you are amazing 😊

April 11, 2026
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Reply from wed2b - Norwich

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I had an absolutely amazing time!!

I had an absolutely amazing couple of days with the lovely girls at wed2b trying on gorgeous dresses!! I felt so confident and loved with all the attention I was getting it was brilliant especially walking away with with my fantastic bridal dress for the big day xx

April 3, 2026
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Great experience

I went into the shop and was immediately greeted by excited and enthusiastic people, who really seemed to care. Emily was the main person who found out dresses for me to try, she found a great selection and encouraged me to try on dresses I hadn’t thought about. Everyone in the shop was so warm and welcoming and we had a lovely experience. A great range of dresses with all different styles and also great accessories for the bridal party and the dress itself. They wrapped and packed everything up so securely. Couldn’t be happier with the experience and I said yes to the dress!

April 7, 2026
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Reply from wed2b - Norwich

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Excellent

I had such a wonderful experience at Wed2B, all thanks to my stylist, Greta. From the moment I arrived, she made me feel comfortable, listened carefully to what I was looking for, and offered thoughtful suggestions that really reflected her knowledge and experience.

Greta was incredibly patient and supportive throughout the entire appointment. Her expertise truly showed in the way she explained different fits, fabrics, and details, helping me feel confident in every choice I tried on.

What stood out most was how genuine and encouraging she was—never pushy, just completely focused on helping me find *the* dress. And thanks to her, I did… I said yes to the dress!

On top of that, all the staff were very friendly and welcoming, which made the whole experience even more enjoyable and relaxed.

I couldn’t have asked for a better experience, and I’m so grateful for Greta’s help in making such a special moment unforgettable.

April 6, 2026
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Reply from wed2b - Norwich

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for sharing this incredible review with us, we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

10/10 best in Norwich

Everyone was so extremely helpful and helped me find my dress so quickly! It’s so perfect and my experience couldn’t have been better. Molly helped me so much and made everything so special. The worst part is now I have to wait to wear my gorgeous dress again!!! ❤️

April 2, 2026
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Reply from wed2b - Norwich

Thank you so much Rebecca, your recommendation is wonderful and we’re so pleased that our Norwich team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Pleasantly surprised!

Such a brilliant experience. I was shopping with 4/5 of my bridesmaids, my mum, and my aunty. We were all accommodated for at about 11am on a Saturday morning, without any hesitation. We were made aware that there may be a wait, but this was only a few minutes. The whole process was so much more supportive, structured and simple than the two other places (independent boutiques) we had been that morning. I'll be honest, I had originally planned to go to Wed2b as a last resort, however, the service, choice, and experience trumped the independent shops. Prices were pretty similar across the board, and I appreciate it's important to support local businesses, however, it was a really welcome surprise that Storm at Wed2b Norwich was really engaged and excited with my plan, and helping me bring it to life, and having such a fantastic appointment. I was really glad to have gone there. Would recommend highly in the future!

March 28, 2026
Unprompted review
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Reply from wed2b - Norwich

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 3 out of 5 stars

We love the dress and we had very good…

We love the dress and we had very good service, but we were shocked after we paid to discover we’d been charged £10 for the dress carrier and a further £5 for a hanger!!! These charges were not explained up front, as in “if you’d like us to put it in a bag it’s a further………….. so that was very disappointing

March 31, 2026
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Reply from wed2b - Norwich

Thank you for this feedback. We can confirm that all storage items and accessories are all chargeable items and can be found on your receipt individually listed. Our Bridal Advisors have our brides' best intentions at heart, and this would have been offered to you once it was decided that this was your dream gown, to ensure that no harm can come to it and that your perfect look was complete - we know how special it must be to you. If this matter has not already been raised with our customer care team, we would be happy to review this further. Please do reach out to customercare@wed2b.com Kind regards, wed2b

Rated 5 out of 5 stars

Lovely atmosphere

Lovely atmosphere
All ladies very welcoming and helpful
Thank you so much

March 28, 2026
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

The staff were incredibly helpful

The staff were incredibly helpful, knowledgable and able to put me at ease. I left the store with a gorgeous dress! Thank you Greta x

March 26, 2026
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Excellent Experience

Staff were professional, friendly and helpful.

The member of staff who attended to me listened to my requirements and was able to furnish me with a wedding dress.

Excellent experience

March 26, 2026
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Reply from wed2b - Norwich

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

I felt welcomed and listened to from…

I felt welcomed and listened to from start to finish. My consultant Emily was very friendly, professional and patient. She took her time to understand exactly what I wanted and offered expert advice without any pressure.

March 16, 2026
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

The staff were amazing

The staff were amazing, helpful and made the experience wonderful

March 23, 2026
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Reply from wed2b - Norwich

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience, the lady working that day was amazing.

March 10, 2026
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Wonderful visit at Wed2b in Norwich

Upon my visit at Wed2b in Norwich, I was immediately welcomed by polite and warm staff, that then guided me to the fitting rooms. Emily took care of me during all the fittings, she was so kind and professional. SHe asked all the important questions, guided me through me preferences and then picked pout dresses for me to try. Although, the first one was not the one I bought, it was still exactly fitting to my wishes. After two dresses only we found the perfect dress for me! Emily and the staff was very patient at allowing me to try dresses on again and again, as well as stay in the dress for a while until I made my decision. They were very honest and complimentary which made my whole experience just very pleasant!
I would strongly recommend wed2b, as their choice is very wide, staff is lovely and knowledgeable and the dresses affordable! I left with my dress on the day very very satisfied!

February 28, 2026
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Reply from wed2b - Norwich

Thank you so much Jess, your recommendation is wonderful and we’re so pleased that our Norwich team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

I had an amazing time at wed2be

I had an amazing time at wed2be in norwich. Very friendly and welcoming and a massive thank you to Claudia in the norwich store for helping me and making such a special day even more special.

February 22, 2026
Unprompted review
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Amazing experience with Claudia in Norwich wed2b

Claudia in Norwich wed2b store was absolutely fantastic. She made my friend who said yes to the dress feel so comfortable and at home. She went above and beyond to make sure my friend felt beautiful no matter what she wore. She truly made it a special experience. We could not have been anymore thankful for the amazing support Claudia gave us. Truly an amazing asset to the Norwich Wed2b store !

February 22, 2026
Unprompted review
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Reply from wed2b - Norwich

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Absolutely loved my experience today at…

Absolutely loved my experience today at wed2b, the ladies there are always so helpful

February 17, 2026
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Reply from wed2b - Norwich

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

10/10 experience

Greta and Claudia were absolutely fantastic on the day, so so friendly and knowledgeable about the different gowns. What absolute stars, the company should be proud to have them as staff ✨
The treatment was 10/10 and totally felt like I got my cinderella moment, Greta you are my fairy godmother !

February 9, 2026
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Reply from wed2b - Norwich

Thank you for sharing this incredible review with us. We are so pleased to hear that you had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Great choices styles and colours

Visited store today great choice of dresses and colours for bridesmaid found what we were looking for found staff very friendly and helpful would definitely recommend Norwich store

February 15, 2026
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Reply from wed2b - Norwich

Thank you so much Sharon, your recommendation is wonderful and we’re so pleased that our Norwich team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

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