Banner for wed2b - Stoke-on-Trent

wed2b - Stoke-on-Trent Reviews 

62
•
TrustScore 5 out of 5

4.8

95 Church Street, ST4 1DE Stoke-on-Trent, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As soon as we walked through the door, the atmosphere was really welcoming. The ladies who helped us were all lovely and encouraging, especially kelissa who helped me realise the kind of dress I wan... See more

Rated 5 out of 5 stars

Would like to say thank you too all the lovely ladies at the stoke on Trent store today… especially Julia who went above and beyond and even got me saying yes to my dress which the opposite to what I... See more

Company replied

Rated 5 out of 5 stars

Visited the Stoke store with a vision of what I wanted and they did not disappoint! Kellisa was amazing she listened to my requests and found me the dress of my dreams. Thank you I couldn’t be happier... See more

Company replied

Rated 4 out of 5 stars

Really lovely staff, dresses and experience, however the dress I loved and purchased was 4 sizes too big for me. This was due to my time I had left having had our wedding venue go into voluntary... See more

Company replied


Company details

  1. Bridal Shop
  2. also in
  3. Boutique
  4. Wedding Store

Written by the company

At WED2B Stoke-on-Trent, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Stoke-on-Trent store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Stoke-on-Trent Store Manager and her team look forward to helping you find your dream wedding dress.

Why choose wed2b

Written by the company

60 Stores throughout Europe
wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
No appointment neccessary
We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
We are the bridal experts
With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!

Premium wedding dresses for less

On average our prices are 40% lower than other boutiques

Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none

Contact info

  • 95 Church Street, ST4 1DE, Stoke-on-Trent, United Kingdom

  • 01782 958065
Promotion box for wed2b - Stoke-on-Trent

Your perfect wedding dress awaits!

1000s of designer dresses available from £499-£999 available same day

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(62)

3,548 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As soon as we walked through the door

As soon as we walked through the door, the atmosphere was really welcoming.
The ladies who helped us were all lovely and encouraging, especially kelissa who helped me realise the kind of dress I wanted after coming in with no idea of what to go for. They were so patient and kind and gave me a lot of advice and support. I said yes to my dress after only trying on about four and it was the third option kelissa gave me. They really couldn't do enough for me. I would recommend them to anyone. Thank you so much ladies 😊

October 9, 2026
Rated 5 out of 5 stars

Gaina

Would like to say thank you too all the lovely ladies at the stoke on Trent store today… especially Julia who went above and beyond and even got me saying yes to my dress which the opposite to what I had in mind…. The whole experience was lovely from start to finish …. She’s a credit to you …. Thank you so much

October 4, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Amazing service with the staff that…

Amazing service with the staff that dealt with me today and helped me manage to Say Yes to a dress. The level of humour and communication from both staff members was brilliant. You managed to help me with only 8 months to go for my big day! Thank you Lizzie so much!

October 3, 2026
Unprompted review
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Stoke team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

A* Customer Service.

Visited the Stoke store with a vision of what I wanted and they did not disappoint! Kellisa was amazing she listened to my requests and found me the dress of my dreams. Thank you I couldn’t be happier with the service, care and kindness provided. Would highly recommend this store to anyone looking for that magical experience 😁

September 24, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much Donna, your recommendation is wonderful and we’re so pleased that our Stoke team could help! I am sure that they will be over the moon to read this. Best wishes, wed2b

Rated 5 out of 5 stars

Definitely recommend

I had a great experience recently at wed2b Stoke. As soon as we walked in all of the staff were so lovely amd friendly and made me feel at ease. I was unsure as to what sort of dress I would like but quickly found two that I loved. Thank you so much to Lauren who helped me go back and forth many times between the two and was so lovely and helpful throughout my two visits to the shop and never made me feel rushed or pressured. Eventually I decided on one and am so happy with it, it's perfect. Would definitely recommend a visit to the shop!

September 19, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for your wonderful recommendation. Lauren and our stoke team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

from reluctant to saying YES TO THE DRESS

After experiencing an awful time with rudeness and pushiness at WED2B Manchester when my sister-in-law was trying on dresses for the first time, I was honestly quite reluctant to visit my local WED2B in Stoke. My other sister had bought her dress there a few years ago, so I decided to give it a chance — and I am SO glad I did!

From the moment I walked through the door, the ladies were absolutely lovely. I explained exactly what I thought I wanted, but I was also more than happy to try different styles to see what suited me.

The lady initially brought out the dress I had always envisioned myself wearing. It had everything I thought I wanted… but then they threw a complete curveball and asked if I would like to try another dress!

And OMG… I fell completely in love! ❤️ The dress I had always pictured in my head didn’t even come close to the “curveball” dress. I knew almost instantly, and I literally said YES TO THE DRESS there and then!

I really want to give a BIG shout-out to Julia at the Stoke WED2B store. Her knowledge was incredible, she genuinely listened to what I wanted, gave me honest advice, and had such a fantastic sense of humour. She made the whole experience enjoyable, relaxed and so much fun.

After my previous experience, I really wasn’t expecting to enjoy the process — but Julia completely changed that for me. She absolutely made my day, and I couldn’t be happier with my dress!

Thank you so much, Julia, for helping me find the one! ❤️👰‍♀️ It was definitely worth the visit!

September 19, 2026
Unprompted review
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

I would highly recommend the Stoke on Trent branch

Had a really lovely experience at the Stoke on Trent branch of Wed2b on Saturday.
We was greeted by Lizzie as soon as we walked through the door, she (and all the other staff) were really lovely, friendly, very complimentary, clearly experienced and you could tell they all love their jobs.

They definitely made the experience of ‘finding the one’ more enjoyable and special 🥰

We got to the store as soon as it opened so it wasn't busy, which felt more like a personal/one on one experience.

I would highly recommend this branch.

September 5, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Brilliant service

Brilliant experience while dress size was limited on the day! I did say yes to the dress, the girls there were lovely!

September 5, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

Had the most amazing experience today…

Had the most amazing experience today at Wed2b in Stoke, all the staff were welcoming and lovely! Me and all my family and friends went and we all said the staff were just lovely too us all x

It was such a beautiful shop and all the dress were gorgeous 🤍

I want to say a big thank you to Lizzie who helped me find my dream dress, she really paid attention to what I wanted and was looking for, she was so polite and caring during the appointment, she really was amazing!!x she really made me feel beautiful and I could see myself as a bride x

Shoutout to all the other staff too as they complimented me and made me feel so beautiful just an amazing place x

Thank you so much x
Rebecca x

September 5, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you for sharing this incredible review with us. We are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

I found and bought my dream dress!

I was only suppose to be looking for dresses as I hadn’t started looking yet, but I ended up buying my perfect dress and veil! We weren’t pestered whilst looking- which is something I was worrying about, we were left to look at our own pace.
All the ladies who were working in the shop at the time were so kind and made me feel so special when I found my dream dress. I can’t recommend going to Wed2be in Stoke enough! My mom, nan and sisters all said the same as well, everyone was so welcoming and lovely and the selection of dresses is amazing!
Thank you so much

August 22, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you for sharing this incredible review with us, we are so pleased to hear that you and your family had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b

Rated 5 out of 5 stars

Wed2b Stoke

As soon as I arrived at Wed2b, I was greeted straight away and was sat down the amazing member of staff Molly who went through everything with me be made me feel as comfortable as possible.

I found my dream dress this day, and I couldn’t have done it without Mollys help, advice and assistance.

Lovely experience.

July 5, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Stoke team will be so excited to read this 😊 Best wishes, wed2b

Rated 5 out of 5 stars

Grace did my fitting and was really…

Grace did my fitting and was really helpful and supportive.
I think I was giving up and she persisted and found me the absolutely perfect dress.

July 5, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Congratulations on finding your perfect look, we are so thrilled for you! Thank you for your lovely feedback, our Stoke team will be so excited to read this 😊 Best wishes, wed2b

Rated 4 out of 5 stars

Really lovely staff

Really lovely staff, dresses and experience, however the dress I loved and purchased was 4 sizes too big for me. This was due to my time I had left having had our wedding venue go into voluntary liquidation we decided to marry abroad. Leaving me three months to find a dress, hence purchasing off peg. Two other stores had my size, but the stores do not ship from store to store and were too far away to get to. This is the reason for my 4 stars. It would be helpful if the shops did ship from store to store because my alteration costs are now almost as much as the dress which I thought was very reasonably priced. I had to make an on the spot decision. If item can be shipped from overseas I do not see why a dress could not be shipped from a UK store to another.

Lovely store though.

June 19, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b

Rated 5 out of 5 stars

Molly found my perfect dress in under…

Molly found my perfect dress in under 10 minutes! She knew exactly what I wanted and made me feel so comfortable trying it on. She took her time to ensure I was happy and even showed my sister how to put me in and out of it! Thank you so much Molly!!!

June 28, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Walk in service

Walk in service, so no booking needed which is great. As we entered the staff greeted us and let us have a look at the dresses as we waited. We weren’t waiting long to be seen. A staff member called Molly was the one how helped me find my dream dress. She was friend, welcoming and very supportive. Overall my experience here was 5/5

June 14, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for your wonderful recommendation. Molly and our Stoke team will be so happy to hear your kind words! Best wishes, wed2b

Rated 5 out of 5 stars

From the moment I walked I was made to…

From the moment I walked I was made to feel really welcome and Molly was absolutely amazing. I’m on the curvy side and was very nervous about finding something that would suit but molly definitely knows her stuff.

May 16, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Recommend going to this place

Recommend going to this place , from start to finish they were attentive to my needs , Amy greeted and booked in then had Grace she was fantastic, treated me like a queen. There was no pressure and I found a perfect dress …yes to the dress with all the staff clapping and making me feel so special

May 2, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b

Rated 5 out of 5 stars

What an amaizing experience I had with…

What an amaizing experience I had with the ladies at the Stoke branch. As a very insecure body conscious women myself I was made to feel like a princess in every gown, nothing was too much effort for both ladies and the service was tailored to myself. I can not wait to wear my Wed2B dress and will be forever greatful.

April 30, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b

Rated 5 out of 5 stars

Lizzie and Amy made my experiance…

Lizzie and Amy made my experiance amazing! Such kind ladies! Would definitely recommend wed2b for getting your dress, and for a good price!

April 23, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

Rated 5 out of 5 stars

I was nervous about wedding dress…

I was nervous about wedding dress shopping for many reasons but the ladies (Jules and Amy) were wonderfully kind and encouraging. They really helped me to gradually get to the dress I wanted. A brilliant experience.

April 24, 2026
wed2b - Stoke-on-Trent logo

Reply from wed2b - Stoke-on-Trent

Your kind words mean so much to us! Thank you so much for taking the time to leave us this excellent review, we wish you all the best for your big day. Best wishes, wed2b

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look