Ordered 3 pink long covers for bridesmaids dresses. Decent delivery time, well wrapped so no damage when the packet was posted through the door. Only negative is the extremely strong plastic smell... See more
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When I had queries before buying, the advisor in the chat was extremely helpful. When it came to ordering, everything was easy and the steps for personalisation were clear, and after ordering Wedcova... See more
I had some suit carriers for my business lockwoodsmocks.com made, Kevin’s customer service was brilliant, he got me a sample made up and posted in less than a few hours from the first contact.... See more
Supplier checked that I had understood the personalisation would be printed. I went ahead and they are great plenty of room for shoes and handbag to go with each outfit. I ordered 3 so I can be ready... See more
Company replied
Company details
Written by the company
We are a small family run business, established since 2019 in Leicestershire, England. Our product range consists of breathable garment covers for weddings, proms and parties, suit covers for men, and wedding dress storage boxes. Available in a large selection of colours and sizes, all our products are handmade in India from a sustainable non-woven fabric. In the UK we have available a team of in-house printers, which can customise any product by adding your name, message or company logo in only 5 days. We take customer service very seriously and we are committed to providing each customer with the highest standard of customer service. Don't hesitate to get in touch if you have any issues with your order, please see our customer service contact details below: 📞 0116 4314 336 💻 info@wedcova.co.uk
Contact info
Unit 1 Mahal Business Centre, Nottingham Road, LE5 4GH, Leicester, United Kingdom
- 01164314336
- info@wedcova.co.uk
- wedcova.co.uk
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Good quality dress covers
Good quality dress covers arrived quickly. Very pleased with my order
August 27, 2024
Fantastic service
Fantastic service. Great printed bags. Fast turn around and delivery. Delighted. Thanks.
July 3, 2024
Unprompted review
Terrible service and zero communication
Ordered for the very first time, was quick to receive a delivery notification from UPS and thought great! Two emails for delivery dates and still no order. I then reported to supplier directly and still no acknowledgement just a review email. So now company has my money and I have no order! Terrible service will never order again and will be going to trading standards
*edit
In response to your response email sent on Friday 28th June with no issues my end to correct email ….
Good evening
I hope you find this email well.
I placed me very first order with yourselves on Wednesday and was delighted to see that my order had been shipped the very next day. The order was due with UPS Thursday in the morning but nothing arrived all day. The delivered the rescheduled for Friday (today ) in the morning then another message stating it would be later in the afternoon. This time again has lapsed and still no delivery.
I required this for a brides dress going out on Monday but have no faith that this order will even turn up in time now.
I am trying to run a business and I can't be being let down with suppliers when I need the items for my customers. I do appreciate this is a UPS issue but this has now put me off buying from you with the couriers you are using.
If you can please advise when u can expect my order please. I will have to now order a box from elsewhere on next day delivery from another company so not letting my customers down.
If you could update me accordingly i would appreciate that greatly
Kind regards
Leanne leaning
Sent from Outlook for iOS
June 26, 2024
Reply from Wedcova UK Ltd
Hi Leanne
apologise about this expreince, but i can confirm we have not received any email from your side, normally we are very fast responding.
regarding your parcel i can see its not been delivered because of delivery issue i will call UPS tomorrow and get an update regarding why its not been delivered.
If they are unable to deliver we will send replacement with alternative courier
Please rest assure you will receive your order or we will issue full refund,
please email to sales@wedcova.co.uk or call 07979393139 if you have any issue
i will update you once i have spoken with UPS
Kind regards
Kevin
Excellent product and service
June 16, 2024
Excellent price
Excellent price, quality of bags, and fast delivery, I’ve purchased several bags from this company on the lead up to my daughters wedding.
June 16, 2024
Wedcova suit and coat covers
These covers for suits are of an excellent quality and fantastic price, the more more one buys the cheaper they are.
May 30, 2024
Lovely site and so easy to find what I…
Lovely site and so easy to find what I needed, at a great price too! Thank you so much.
May 17, 2024
Good delivery time and well…
Good delivery time and well communicated.
Good quality, roomy bag
May 15, 2024
Excellent quality bride and bridesmaids…
Excellent quality bride and bridesmaids dress covers. Suitably long and thick material to keep dresses in perfect condition for the day. Thank you
May 6, 2024
First class product ..
First class product ... this is the third suit cover I have bought and for me they are the best and would recommend them..
SPD....speedy prompt delivery as well can't get any better.....
CH
March 18, 2024
Excellent product
Excellent product, fantastic price. Quick delivery well packaged. Will definitely use again.
February 18, 2024
Really good
This is the second time I’ve purchased dress bags from this company to help protect dresses before a wedding. Excellent price, delivery and quality.
January 25, 2024
Super fast delivery and great product…
Super fast delivery and great product as described
January 23, 2024
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