wedoskin.ca Reviews 

618
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery and reasonable prices, often mentioning fantastic sales, helpful reward systems, and generous extra samples included with purchases. People also love the high-quality skincare selection and find the online ordering process exceptionally smooth, reliable, and straightforward. However, some customers also noted recurring issues with delayed shipments, incorrect items received, and missing delivery updates from couriers. A few consumers expressed frustration regarding slow responses from support teams when trying to resolve order problems or track lost packages. Others mentioned that resolving these unexpected service hiccups took considerable time and effort.

What people talk about most

Product

Customers had positive experiences with product, expressing immense satisfaction with the high quality and... See more

Delivery service

People report positive experiences with delivery_service, noting that orders arrive quickly and efficiently.... See more

Order

Reviewers mention positive feedback about order processes, noting that online shopping is quick,... See more

Price

Reviewers highlight positive aspects of price, noting that costs are competitive, reasonable, and feature... See more

Customer service

Consumers find customer service to be positive, highlighting efficient, professional, and friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted to add something new to my skin care routine, I immediately thought of Yonka Lotion that I used years ago. Then I went looking for a Canadian company and discovered wedoskin. It was less... See more

Rated 5 out of 5 stars

To my disappointment, a product I have been using for years is being discontinued. I asked staff members at wedoskin for some alternative options. They went above and beyond, giving me several suggest... See more

Rated 5 out of 5 stars

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see t... See more

Rated 5 out of 5 stars

I’m very unhappy. I ordered a 60ml size of product and received a 15ml sample size. There is no live chat so I had to fill out a form, have no idea on response. My order # is 1315496 Wedoskin contact... See more


Company details

  1. #3 of 13 best companies in Health and Beauty Shop
  2. #3 of 3 best companies in Facial Spa
  3. #3 of 5 best companies in Skin Care Clinic

Written by the company

At wedoskin, we are proud to be Canadian-owned and operated, and one of the fastest-growing medical-grade skincare retailers in Canada. Our mission is to empower you to achieve radiant, healthy skin with a carefully curated selection of professional, clinic-trusted products. We carry an extensive range of medical-grade skincare brands including AlumierMD, Omnilux LED therapy, Colorescience sun protection, EltaMD skincare, BABOR luxury treatments, GM COLLIN advanced formulations, Yon-Ka Paris botanicals, Valmont anti-aging solutions, and many more. Each product is handpicked to deliver visible results, whether your focus is on anti-aging, acne care, sun protection, or restoring skin health. With Canada-wide shipping, seamless ordering, and a 100 day returns policy, wedoskin makes it easy to shop for premium skincare from the comfort of your home. Our dedication to quality and transparency ensures you receive only authentic products backed by science and trusted by professionals worldwide. From targeted serums and medical-grade sunscreens to luxurious moisturizers and advanced at-home devices, wedoskin is your trusted partner in self-care. Thousands of Canadians already rely on us as their go-to destination for results-driven skincare. Experience the wedoskin difference today — premium, medical-grade skincare delivered to your door, coast to coast.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

618 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(618)

616 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

So far, each order I’ve placed has been great! Shipping is extremely quick, checkout is easy and they carry all the best quality products at great prices. I usually wait until there’s a sale and I often find there is one almost every time I want to stock up! Highly recommend!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

I trust that Omnilux is the best product on the market!

My experience with the product has been second to none. Shipping updates were given frequently and true. I haven't tried the product yet but I have read through all of the reading material and see that the battery is now fully charged. I hope to use it shortly after I do the spot test! The pricing over the July 1st days was what clenched this purchase from wedoskin.

July 8, 2026
Unprompted review
Rated 4 out of 5 stars

Mixed experience

I have a mixed experience as a new customer. I tried to go to the Calgary location and was told I couldn’t go because they were moving, so I was forced to order online. This meant I didn’t order a cleanser I was interested in but wanted to talk to someone in person about. I didn’t realise my order was coming from Ontario so didn’t understand why it was taking so long. However I love the products I have ordered and was very pleased with the price. I will order again.

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy to have found this company

Very happy to have found this company. I’ve used this site a few times and always find what I’m looking for or find something new to try! Love the discounts, variety, tracking and especially the customer service. I had a question about my order and I heard back right away, the small issue was noted and rectified immediately!

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered SkinMedica TNS Recovery Complex…

Ordered SkinMedica TNS Recovery Complex at a phenomenal price and received 3 decent sized Skinceutical skincare samples. Ordering was straightforward and delivery was fast. I’m very happy with the product and customer service.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Always 5 stars

I’ve ordered many times from wedoskin and I am never disappointed! The website is easy to use, they host great sales throughout the year, and my orders always arrive quick with no issue. I can’t recommend wedoskin enough!

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

Better skin? Say less!

I love the AI chat bot and the fact that wedoskin carries excellent products recommend by dermatologists. My recent order was a birthday gift to myself as I deserve my best skin and the products available make that a reality! I also appreciate their discount days!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quick online order

Quick online order, cash out simple and delivery was quick and the package was left at my front door.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Save on skincare!

Great skincare can add up but I’ve now placed a couple orders from WeDoSkin and I’ve always managed to get my favourite medical grade skincare on sale. Thank you for making good skin care accessible and also giving me samples!

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using wedoskin from last…

I have been using wedoskin from last one n half year. Their service is excellent , product delivery is quick n u find amazing deals as well. Regarding product I love alumier skin care especially gel cleanser , moisturizer n sunscreen along with vitamin c serum that what I have been using …. They are so nice n well suited my skin as well .

July 2, 2026
Unprompted review

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