I booked a trip to Dublin before the pandemic started and had to cancel. I accepted a voucher from Weekend.com but like a lot of people had my doubts it would be honoured. I need not have worried. Ea... See more
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We booked a City Break to Vienna. Unfortunately flights from the UK to Austria were cancelled due to Covid. Notified very promptly about the enforced cancellation of our holiday. A few days later... See more
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Our four day travel experience to Orlando Florida has come to an end. All I can say is... Wow! Weekend.com, without knowing what to expect our trip exceeded our expectations. Embassy Suites Hotel on I... See more
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Great fast easy no hidden surprises! My only issue is advertising a price and it having to be sold out. Also there isn’t a single traveler pricing.. It happened to a few different destinations. But... See more
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Company details
Written by the company
Are you eager to see more of the world but don’t feel like you have the time to? Then you’ve found the perfect place. Whether you want to shop ’til you drop in Milan or see the Northern Lights in Iceland, weekend.com is designed to help you make the most of your Saturdays, Sundays, and whatever other days you can escape the office. We’ve built the perfect tool to help you see the world cheaply, easily, and conveniently on weekends. For too long, building the ideal weekend getaway has come down to hours of trawling hotel and airlines websites and juggling numbers to find the best deal. But with trivago's weekend.com you can find offers for direct flights and highly rated hotels in dozens of captivating cities across Europe and beyond. Are you looking to take the road less traveled? That’s okay, ‘cause so are we. Our powerful filters let you search for the perfect weekend away by everything from theme and hotel standard to flight time and even airline. It’s as easy to pop to Paris for a day of culture and wine as it is to take a mini break to Verona. Wherever your dream destination, we’ll help you build the perfect holiday. We're available as an app for iOS and Android or online at: weekend.com Built by a team of weekend adventurers worldwide, we’re available in the UK, Germany, Austria, Switzerland, and the Netherlands.
Contact info
trivago N.V., Kesselstraße 5-7, 40221, Düsseldorf, Germany
- info@weekend.com
- weekend.com
4.4
Excellent
978 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent weekend away.
Booked a short break to Copenhagen. It was easy to book online, all the travel documents were sent through promptly and the information provided from the company was very good. The quality of the hotel was excellent and as advertised. All in all a wonderful experience and we would book with them again.
March 17, 2020
Unprompted review
Reply from weekend.com
Hi Paul,
thanks for the positive feedback! It always makes our day to hear back from satisfied and happy customers after their trip!
Best,
your weekend.com team
Excellent Service
The service we had booking was efficient and smooth. Then, unfortunately, coronavirus happened so I contacted Weekend.Com asking about our options, we had paid the full amount by this time, so were pleased and surprised to be told our booking had been cancelled and we would be getting a full refund. We assumed we would have a fight to get our money back so relieved.
March 17, 2020
Unprompted review
Reply from weekend.com
Hi Frances,
thanks for the positive feedback! While the current situation makes us all anxious and sad, we're glad to hear you're satisfied with how it was dealt with on our side. We hope you'll consider booking with us again in the future, when it is safe to travel again!
Best,
your weekend.com team
No answer on telephone
No answer on telephone, line just cuts off and no reply to emails
March 17, 2020
Unprompted review
Reply from weekend.com
Hey Stephen,
we are sorry that we are not as responsive as we are under regular circumstances. As you can imagine, our support is experiencing an overwhelming amount of calls and emails due right now. If you have a booking scheduled for arrival before March 31, your trip will either be canceled and fully refunded within the next days, or you'll get an email asking to reschedule. This will happen automatically. Please also check your junk folder just in case.
Thanks for understanding,
your weekend.com team
Took our first trip through weekend.com…
Took our first trip through weekend.com and we could not be more satisfied. There is a saying that if it sounds too good to be true, it probably is. Not so in the case of the deal we booked to Copenhagen, it was GREAT!!!
I realized soon after booking that the flights did not include luggage. I contacted weekend.com and received a quick response with instructions on how to add on the luggage. The flights were great, hotel was lovely. We are thrilled and plan to use you again. Thanks for a great trip.
March 16, 2020
Unprompted review
Reply from weekend.com
Hi Kyle,
thanks for the positive feedback! It always makes our day to hear back from satisfied and happy customers after their trip!
Best,
your weekend.com team
dublin
will not give refund for Dublin this weekend despite Dublin closing down to the public. just get generic email in response. company putting lives at risk. just want to hold on to our money despite places in lockdown.
March 16, 2020
Unprompted review
Reply from weekend.com
Hey there,
we are sorry that we are not as responsive like under normal circumstances.
In case destinations are banned or do not allow tourists to enter, our customer support will automatically cancel bookings to these destinations and refund fully.
Please respect that we deal with bookings first with a departure within the next 1-2 days so we can guarantee that no customer is left behind.
As you can imagine, we are confronted with masses of emails and phone calls right now and we do our best to handle the situation.
In case you have any more questions, please try calling or send an email again- as said, we work on issues chronologically depending on the departure date.
Thanks for your understanding!
Best regards,
your weekend.com team
Reply from weekend.com
Hi AMiles,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services!
Best,
your weekend.com team
Las Vegas trip package via Travelzoo
My initial booking via Travelzoo was not confirmed online. in fact, the window crashed and indicated that the initial Luxor hotel choice was no longer available. So i logged back into Travelzoo and booked an MGM package. Then, i got an email and call regarding a duplicate booking for the same days and passengers. It seems that the initial booking that crashed actually went through. So it was resolved and the 2nd booking was cancelled. Then, i kept emailing to obtain the airline confirmation codes. I was told that it was emailed. Frustrated, I called and finally obtained the codes. All's well that ends well. The reps were responsive and helpful but wonder about the inefficiency of the site crashing.and the miscommunication on the codes. It should be a simple enough process to book and get reservation confirmation. I will think twice before using this vendor again.
March 12, 2020
Unprompted review
Reply from weekend.com
Hi Teresita,
thanks for your feedback! First off, we're really glad everything ended up working out well, and that our customer support was able to help you sort things out. Of course, our website's crashing should not have happened, and we apologize for the inconvenience. Indeed, the first booking must've gone through. We hope you get to spend an amazing time away, and maybe you'll consider giving us a second chance sometime in the future.
Enjoy your holiday!
Best,
your weekend.com team
booking with weekend.com was straight…
booking with weekend.com was straight forward no Complications can’t wait to go on my holiday!!!!
March 8, 2020
Unprompted review
Reply from weekend.com
Hi there,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and booking system! Booking a trip should be a breeze, after all, right? Have a great trip, and may many more follow!
Best,
your weekend.com team
I chose 6 nights for my recent booking…
I chose 6 nights for my recent booking and ended up with 4 nights. I was aware, though I find it strange, that I would have only 5 hotel nights as my time in the air is counted as one night. According to customer support my screen did indicate 4 nights when I booked, so that is my fault. It was also suggested to me that maybe I had actually chosen 5 nights - not true. I was very focused on checking my personal information and didn't notice/expect that my number of nights would have changed. Luckily the 4 nights should still be enough time for my trip. Be very careful before you book. I've had a few inquiries since booking and they have been handled very promptly.
March 8, 2020
Unprompted review
Reply from weekend.com
Hi Kathleen,
thanks for the feedback! First off, we're really glad to hear you still had a good time on your trip, and are happy with how it all played out. However, we apologize for the confusion and inconvenience, and try to get better in the future.
Best,
your weekend.com team
Booking made easy
Easy to book , helpful staff .. hopefully the holiday will be 5,star too
March 8, 2020
Unprompted review
Reply from weekend.com
Hi Sara,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and staff! Of course, we hope you have the best trip, too!
Best,
your weekend.com team
Reply from weekend.com
Hi Javorte,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and booking system! Have a great trip, and may many more follow!
Best,
your weekend.com team
Reply from weekend.com
Hi Dr Bill,
thanks for the positive feedback! We're happy to hear you're satisfied with our customer support! If you have concrete ideas on how to improve our website so that you like it better, feel free to let us know. Have a great trip, and may many more follow!
Best,
your weekend.com team
WOULD NEVER BOOK WITH THEM AGAIN!
We booked with weekend and after receiving the confirmation, 3 hours later they emailed to say there something wrong with the hotel booking and that they would confirm by that night. They then extended that delay by a day each day and four days later told us that room was not available. They, then, offered us the same rate at a 1 star hotel. In order to keep our flights (which had increased after 4 days) and get a semi-decent hotel, they charged us extra when the fault was on their end. They refused to help us and kept referring to the 1-star hotel that they were offering. I understand mistakes happen and sometimes its not under your control, but when you cause such a long delay and prices go up in that timeframe, as a company, its your responsible to meet the customer on what was booked. After many long phone calls and complaints, we got nowhere with them and their customer service was garbage - as if they didn't even care that they just ruined someones mini-moon. I wouldn't recommend them at all, as appealing as their prices seem!
March 6, 2020
Unprompted review
Reply from weekend.com
Hi Saba,
thanks for reaching out. We're sorry you had a negative experience. We've looked into your case right away. Unfortunately, your booked hotel was not available anymore at the time we requested a room to finalize your booking. In that case, the only options are either a full refund, or an alternative hotel. We apologize for all the trouble you had to go through, and hope you still get to spend an amazing time away!
Best,
your weekend.com team
ADDED 2 MORE TRAVELERS AFTER INITIAL…
ADDED 2 MORE TRAVELERS AFTER INITIAL BOOKING, VERY HELPFUL AND EASY
March 6, 2020
Unprompted review
Reply from weekend.com
Hi Kristie,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Have a great trip, and may many more follow!
Best,
your weekend.com team
Friendly and very efficient
March 5, 2020
Unprompted review
Reply from weekend.com
Hi Duncan,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Have a great trip, and may many more follow!
Best,
your weekend.com team
Booked last minute trip an it was a…
Booked last minute trip an it was a true life saver
March 5, 2020
Unprompted review
Reply from weekend.com
Hi Karlitheus,
thanks for the positive feedback! We're happy to hear you're satisfied with our site. Last minute trips are the best, we hope you had a blast!
Best,
your weekend.com team
Very easy and very helpful.
March 5, 2020
Unprompted review
Reply from weekend.com
Hi Shaun,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and customer support! Have a great trip, and may many more follow!
Best,
your weekend.com team
This was a great app
This was a great app. It was very easy to use and I’ll use it again
March 2, 2020
Unprompted review
Reply from weekend.com
Hi Wanda,
thanks for the positive feedback! We're happy to hear you're satisfied with our app and services! Have a great trip, and may many more follow!
Best,
your weekend.com team
Quick and easy to use.
February 29, 2020
Unprompted review
Reply from weekend.com
Hi Lina,
thanks for the positive feedback! We're happy to hear you're satisfied with our site and services! Have a great trip, and may many more follow!
Best,
your weekend.com team
customer service
The customer service lady was very helpfull after my on-line booking hadn’t gone through she sorted it and was Efficient
February 29, 2020
Unprompted review
Reply from weekend.com
Hi Janice,
thanks for the positive feedback! We're happy to hear you're satisfied with our customer support, and glad they could help you sort everything out. Have a great trip, and may many more follow!
Best,
your weekend.com team
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