Weekend in Italy Reviews 92

I recently bought 2 tickets for Vasari Corridor plus Uffizi Gallery from Weekend in Italy through Viator for the one day we're in Florence which is Saturday Nov 29th and just realized last night the tix sent to us are for Wed, Nov 26th. We're not even in Italy that day so there is no way that I would've bought tix for the 26th. Back and forth with Weekend in Italy and Viator (who I've actually booked with many times in the past) The phone number that I was given to reach out to Weekend in Italy is not in service. My fault for not looking at what they sent me last week but it would've been the same outcome of no refund.

SCAM or a TOTAL SHAMBLES!! "Weekend in Italy" online for tours, museums etc.

Paid 15 Euros for 2 audio guides to the Bargello Museum, Florence. Got an email confirmation and order #. They said vouchers to follow by email within 36 hours.
Complicated rigmarole instructions claiming that you cannot get the audios with only the confirmation # email, MUST have the "vouchers" in hand also.

No vouchers received, no response to email follow-up.

Bargello website and guide books refer to audio guides available at the Bargello for 6 Euros. Why did I waste 15 Euros and time/frustration getting sucked into this SCAM operation!! ??? RUN AWAY FROM THIS SCAM!!

I booked and paid for 3 tickets to Coloseum and Forum Romanum in January. I got a payment notice from Weekend a Firenze. After that I read a lot of negative opinion about Weekend in Italy and I was afraid of my reservation, but everything was OK. I got an e-mail with my tickets some days before my visit and I didn't have any problems with them.

We ordered 4 tickets for Borgheze Gallery the beginning of Feb. 2025. When we arrived there 2 weeks later, they had never heard of Weekend in italy and did not let us enter. The Gallery is out of town and it was very upsetting not to be let in. It of course spoiled our plans for that day. The eventually returned our money after several request.

We reserved 6 tickets, 6x19,30€, visiting coloseum Rome.
Never reseved the tickets, never pay back the money after mail wich was suggested by the organisation.
Scammers. Never buy tickets here!!!

SCAM!! Avoid!

I bought a ticket for Gallerie dell'Accademia in Venice on the 1st Sunday of March, but all museums are free on that day. They email me saying they will refund me, but when I ask when. They never respond and their phone number is not in use anymore. It's a scam company!

I bought 3 tickets to the Borghese Gallery in Rome on this website in February 2025. Four days before the visit, they sent an email stating that the tickets were not confirmed. They did not respond to letters. Only after I left a bad review, the company employees contacted me. The money was returned about a month after the purchase.

Never buy anything from these scammers unless you want to be left without a ticket at the last minute and not be refunded for your purchase.

Order code: 2US-SMZU43
Order date: Aug 29, 2023

Ordered a shipment of wine for a christmas present on 12/7. I'm okay with it being potentially late but it's 12/19 now and has yet to even ship. Have emailed customer service twice with no response. Getting close to charge back territory as I can't even be provided an update or see progress.

Scam!!!! Lost money and no tickets!!!

My journey to Italy been planned so many years ago to see beautiful Venue at St.Markus Square in Venice blue lagoon, transforming city into the most rich and bright vibrating colours easy to reach with- ORIENT - EXPRESS- riding on one the world's most iconic trains - Combine two Europe Romantic Cities , Venice and Rome travel the Autumn by 🚆 in the world ,combine the romance of rail travel in luxuorious comfort in style.
The great Venice canals and water boats are the second pleasure to walk around,to explore great boroque boutiques,wall paintings in a hundred years history there the story began....
The Italy's Bed & Breakfast made me feel like I am "Italian milione" sharing those beautiful thoughts into the Italy's "Glory and Success" to be welcome again after long time break , prestigiously situated in the majestic hotel with rich and elegant breakfast.

Unresponsive after purchasing tickets. Never sent me tickets that I had paid for.

I bought 5 tickets to Galleria dell’Accademia in Firenze and paid 110€ for them.
Two days before my trip they just sent me an email saying that they could not provide the tickets because they were unavailable and suggesting a refund.
I email back asking about the procedurs to have my refund and they just don't answer. I even tried to call the office but without sucess.
It's just a SCAM as all previous reviews say.
Stay away from them.

We bought 4 tickets for museums in Pisa (75€) and when we showed our tickets at the entry the people didn’t seem to know these types of tickets and said that the tickets weren’t legal. Luckily enough there were still tickets available so we could still visit (14€ per ticket instead of 19€).

We booked and PAID two tickets for Colosseum in Rome. That was in march 2023 and we supposed to visit it on 18th april 2023.
The same day we received an email in the morning that our tickets were cancelled and they will proceed to make the reimbursement. That reimbursement never came. After several emails exchanged with them for a year, they excuse that must be Google the one that must give our money back and since we cannot contact them directly we LOST the visit (by the time they cancelled there were no more tickets available, at least at a normal price) and also the money.

Please take in consideration before book anything with them!

Weekend @ florence
We had to repay Uffizi museum tickets since "weekend in Italy" didn't provide it (even if we paid them)
No refund
No customer services

A service to avoid. I would like to put zero stars, i do not know if this is possible

This is a scam company! They canceled my 4 tickets to vatican museum 5 days before. They said refund takes 8-10 weeks (that is obviously a joke). Stay far away from this company if you don't want to loose your money.
It is already +8 months without refund. After my last reminder they sent to me some automatic refund information (6 weeks ago), but no refund was actually made. They are not answering to my email anymore. Their Google opinions are 2.8/5 and most of them are negative!

I purchased 2 tickets for DAVID ACCADEMIA GALLERY ENTRANCE TICKET for September 28 under the name of Renato Heller and have never been able to communicate with them, they said will e-mail the tickets closer to the date, but I will have restricted internet access, have written numerous e-mails to them and can never get a response.

Absolute SCAM, DON'T BUY ANYTHING FROM THEM!!!

I bought a 3-piece mixing bowl set from their website for my parents' 25th wedding anniversary back in July. I got a confirmation mail but nothing happend and I didn't get a confirmation on when the delivery would take place. I have called their office and sent two emails but I have gotten no response whatsoever.

I don't care about the mixing bowls but I would still like my refund. Please return my emails immediately my order number is #1943