Pathetic support from the brand…
Pathetic support from the brand .Ordered 2 articles from the brand,one they denied to deliver and other i returned and after 4 months now they have refunded only for one article.
WORST BRAND IVE EVER ENCOUNTERED
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Pathetic support from the brand .Ordered 2 articles from the brand,one they denied to deliver and other i returned and after 4 months now they have refunded only for one article.
WORST BRAND IVE EVER ENCOUNTERED
• Ordered trousers in January – poor quality & completely wrong sizing
• Returned as per policy, but refund still not received after months
• Company claims 7–14 day refund timeline – clearly not followed
• Customer support is unresponsive and lacks accountability
• Highly unprofessional experience overall
• Cases like this are why people hesitate to trust Indian brands, hurting genuine businesses too
• Not recommended if you value your money and peace of mind
Extremely disappointing experience with Weezy.in
I purchased a shirt from Weezy.in for ₹4,500 at an event. The very next day, I noticed the shirt was chipped/defective and immediately informed them. Initially, they agreed to replace it.
Later, they completely refused the replacement, claiming I didn’t have a bill—even though no bill was ever provided at the time of purchase since this was a stall at an event.
Selling premium-priced clothing without providing a bill and then using that same excuse to deny a valid replacement is highly unprofessional and unethical.
This experience shows a complete lack of accountability and customer care. I strongly advise others to be cautious before purchasing from Weezy.in, especially at pop-up events where proof of purchase is conveniently “forgotten.”
I rarely leave negative reviews, but what I experienced with Weezy.in deserves to be called out. I am willing to add pictures/video as proof but google reviews and trustpilot are not permitting it
I had requested a return, and their team took 2+ days to respond between messages, and around 5 days to even initiate the return. I sent the item back exactly how I received it — unused and properly packed. But what followed was unexpected and frankly, appalling.
They rejected the return, claiming the item was used/damaged. In their so-called “proof” video, you can see an employee opening the package with a shameless smirk, fully aware of his assignment. To dramatize the rejection, he even sniffed the shirt continuously for 20 seconds — pure theatrics.
They found a tiny dust mark, cleverly zoomed in and turned the brightness up to 300% to make it look like a stain . The actual dust mark visible from their own proof video was negligible and could be brushed off in one second. They also pointed out a manufacturing defect in the print — something I didn’t even notice — but used it to falsely blame me for damage. For context, the shirt they sent back to me looks fine, absolutely spotless and I’m now stuck with a product I don’t like and no refund.
What’s worse? The same team that took days to respond during return initiation and sending rejected item back to me was lightning fast when it came to rejecting the return, arguing with me and shamelessly defending their actions.
This whole experience felt like a scripted scam. Don’t be fooled by their Instagram aesthetics or polished website — the customer service, return policy, and ethics are substandard. They are lucky that in India there are no consequences for scams and redress all mechanisms for customers. I lost my money, time, and energy with this brand
If you’ve had a similar experience with Weezy.in, I encourage you to share your story. Others deserve to know the truth, and only then can brands like this be held accountable for their actions
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