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Company details
Written by the company
Online Shop for weightlifting and fitness located in Germany
Contact info
Erlbacher Straße 88, 08258, Markneukirchen, Germany
- support@weightlifting-shop.com
- weightlifting-shop.com
Product arrived very quickly and was in…
Product arrived very quickly and was in excellent condition, will definitely be ordering from them again!
February 25, 2025
Unprompted review
I am extremely disappointed with my…
I am extremely disappointed with my experience with Weightlifting-Shop.com. I returned a pair of Nike Metcon 9 trainers due to sizing issues and followed all of their return instructions, even double-checking the address with their team. Despite this, a significant amount of time has passed since the return, and I still haven’t received my refund or clear information on the status of the process.
After multiple follow-up emails, I finally received a response, but only after a long wait, and the reply was vague, providing no concrete updates or timelines on the refund. It is clear that the company’s customer service is severely lacking – there is a noticeable lack of clarity, accountability, and responsiveness to customer inquiries.
The fact that, even after following all their instructions, the return process remains so drawn-out and unreliable highlights a major flaw in their returns policy and customer support. Sadly, after this experience, I cannot recommend Weightlifting-Shop.com to others. If you are considering purchasing from this store, be prepared for potential issues with returns and a likely lack of effective communication from their side.
I truly hope this company takes steps to improve its return processes and customer service quality, so future customers do not have to face these challenges.
November 13, 2024
Unprompted review
Reply from weightlifting-shop.com
Hi Irena,
We’re sorry to hear that you’re unhappy with our returns process. Typically, it works very smoothly. Unfortunately, the issue arose in your case because the return was sent to the wrong address. This meant we couldn’t handle the return as usual and first had to locate the shipment. Once we found it, we processed your refund within a few hours.
DO NOT BUY FROM THEM
I ordered thevwtong size and I have emailed 3 times and tried to chat ob there whatsapp. Not a singel response. DO NOT BUY FROM THEM
December 18, 2023
Unprompted review
Don't buy from the UK
Do not buy from this shop if you are a UK customer!
I bought some expensive weightlifting shoes and was forced to pay an import fee of 50% of the value of the order (brexit yay) There was no indication of this at the checkout.
The company ignored my contact email and there was no opportunity to refund. I definitely will not be using them again.
January 19, 2022
Unprompted review
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