Weight Loss Resources Reviews 141

TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

WLR helps me better understand portion control - over a day as well as for each meal. It's great to be able to save up calories and have a bit of a treat at the weekend. Also the online community... See more

Company replied

Rated 1 out of 5 stars

I have signed up for a 3 month program for myself and my daughter in January 2020. And I have cancelled the membership after the three months period. However, they kept talking the money from my credi... See more

Company replied

Rated 1 out of 5 stars

Was referred by my Gp and I've spent weeks trying to sign up without any luck. Everytime I contact costumer service they say they will get back to me and then they don't! Very disappointing, hope... See more

Rated 5 out of 5 stars

It’s a very honest website with loads of really useful information and support to anyone wanting to lose weight. It isn’t expensive and it doesn’t try to sell you any particular foods, drinks, meal re... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Weight Loss Service

Information provided by various external sources

Weight Loss Resources is an online program that helps people to lose weight in a healthy, sustainable way.


Contact info

3.0

Average

TrustScore 3 out of 5

141 reviews

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Rated 3 out of 5 stars

getting in touch is a nightmare

they are very good on there website but i have a problem at the moment that i cancelled my acount in january and they took a payment out in february getting in touch with them is a nightmare sent emails and trying to get someone to answer the phone you have to leave a message and then they do not phone you back so now i will have to report it to my bank

March 2, 2026
Unprompted review
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Reply from Weight Loss Resources

Hi Gillian,

I am sorry you have had this experience - this is certainly not our normal level of service. Please email the helpteam helpteam@weightlossresources.co.uk with your full name and I'll get this sorted for you ASAP.

Kind regards,
Becca

Rated 1 out of 5 stars

Can't even sign up

Was referred by my Gp and I've spent weeks trying to sign up without any luck. Everytime I contact costumer service they say they will get back to me and then they don't!
Very disappointing, hope the nhs isn't paying to much for this as I'm sure I'm not the only one having issues!

March 19, 2025
Unprompted review
Rated 4 out of 5 stars

Why am I cut off?

I have been counting calories with Weight Loss Resources for many years and invested a lot of time saving my own recipes etc. I like the site, find it easy to use and can come and go, as long as I pay the reasonable subscription.
Out of the blue my one and only credit card won't work, it is the only place I have trouble.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

I have tried many apps/websites over…

I have tried many apps/websites over the past few years and found them way over complicated and very much based in America.

Most apps or websites tends to be very faddy, money milking and patronising. I'm very disappointed with the majority of them.

This is a British website and I've tried it on a free week's trial. Did find it a tad complicated to navigate but figured it out.

Email support has been good & fairly quick especially for a deaf retired ex C.A.D. Designer like me. I'm very logical and & sensibly old fashioned. I'm known for being a bit like Spock from Star Trek. LOL.

It's very much based on correct British dieting science. The food database is TOTALLY BRITISH.

One of my main criticism is that there can be far too many listings for one for a food item.
Try searching for a home standard coffee expresso machine coffee for a normal sized cup of coffee with a bit of milk, nothing fancy but you will get at least a hundred coffee variations from various shop outlets, etc. That's way too much in reality. Tech guys, better clean them up a fair bit or do something with it. 😊.

I've created my own private coffee listing on the website with a bit of fiddling about. Sorted.

I love cooking from scratch and the website has opened my eyes that certain food items are shockingly high in calories. I even created a fair few recipes on the website which are pleasingly low in calories. Just created a gorgeous Instant Pot beef casserole with new potatoes & runner beans totalling 490 calories. Not bad for a satisfying dinner!

Other than that, it does look very promising so I've signed up for 3 months.

Cheers

Michael

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

So Happy I found this website

This is one of the best weight loss sites ever! great plans and good to know that someone else can deal with the calorie counting. I hope to reach my target weight by mid 2024 in time for my beach holiday.
This website is far better than joining a local weight loss group which gave me no support or advice whatsoever, and cost a lot each week! The price of WLR is great and within my budget. I am currently doing the Beach Body Diet Plan and using vegan options, and am loving it!! So glad I found WLR thank you!!

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

Good weight loss tool

I joined this website in November 2021 -after reading reviews and am delighted with my weight loss so far. Being able to have instant calorie calculations of food and exercise as well as seeing the progress charts for weight loss and BMI loss is a positive that spurs me on to achieve my end goal. It is a reasonable cost and cheaper than the well known slimming groups. Excellent and I can recommend this as a good tool for achieving the loss of lbs!!

January 2, 2022
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Reply from Weight Loss Resources

Hi Annette,

Thank you for those kind words :) I am really happy all the tools are helping you. It is good that our easy-to-understand system is having a positive effect on your goals.
We are also here to help in any way that we can.

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

Excellent customer service at weight…

Excellent customer service at weight Loss Resources.
Thank you for the amazing support! The app is smooth and straightforward to use. I would recommend Weight Loss Resources.

October 20, 2021
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Reply from Weight Loss Resources

Hi Martina,
What kind words :)
Thank you for bringing up our mobile web app - it is good to know people really enjoy using the mobile version as well as our main site, so thank you :)

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

Brilliant way to keep you on track

Brilliant way to keep you on track. Would highly recommend it.

October 20, 2021
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Reply from Weight Loss Resources

Hi Jacqui,

Thank you for you amazing review, we are so glad you like the site so much and that you would even recommend us to other people you know :)

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

Excellent service the items I ordered…

Excellent service the items I ordered were quick in arriving and were just what I needed to help me .

September 10, 2021
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Reply from Weight Loss Resources

Hi Susan,

Thank you for this review :)

We are happy you are getting use out of the items you have purchased from our shop. We are delighted that they arrived to you in a timely fashion.
If you need any other help, we are always here for you at the helpteam, You can contact us by email, phone, or send us a message through the private message in your inbox :)

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

Find this a really useful tool and love…

Find this a really useful tool and love the challenges.

September 2, 2021
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Reply from Weight Loss Resources

Hi Emily,

Thank you for you review, I will pass you comments over to our development team who are always designing new challenges to help you along your journey :)

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

The best calorie calculator and recorder I have found to date/

This is a very easy way to tot up your daily calorie intake, I particularly like the way I can easily input home cooked recipes. It also provides good stats on the ratio of fats, protein and carbs you are consuming.

August 26, 2021
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Reply from Weight Loss Resources

Hi,

We are happy you are finding the site so easy to use, nothing beats a home-cooked meal :) We do try to keep our database up to date, giving you the best chance of moving forward.

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

Love the website WLR

I joined on 13th July and have lost weight steadily without any setbacks. I love the way that I am in control and can choose what I eat to stay within my calorie allowance. Other diets have been more prescriptive and tempted me to cheat - not so WLR. Love the recipes in the free books - lots to choose from with calorie counts and hubby loves them too.

August 22, 2021
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Reply from Weight Loss Resources

Hi Patricia,

Thank you for leaving feedback for us, I'm glad that you both are enjoying the recipes and that you are doing so well :)

Best wishes
Alan
Helpteam

Rated 3 out of 5 stars

This is a great resource

This is a great resource. Loved using the extensive food database. And food diary. The menu recipes are fantastic and breakdown of cals and nutritional info is Brilliant. Was a joy to use. The reason for the 3 stars was that I was using this recourse to lose weight but instead I put weight on . I did use the ask question and speak to someone but no one came back to me .

August 18, 2021
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Reply from Weight Loss Resources

Hi,

Thanks for taking the time to leave feedback - it's always appreciated and helps us to improve the service. I'm sorry you didn't see the results you'd like. I can see that there was an ongoing conversation with our helpteam, and if you would like one of us to get in touch to see how we can help further please let us know by emailing helpteam@weightlossresources.co.uk - we'll do our best to help and get you on the right track.

Best wishes,
Becca
WLR

Rated 1 out of 5 stars

Money thieves!!!!

I have signed up for a 3 month program for myself and my daughter in January 2020. And I have cancelled the membership after the three months period. However, they kept talking the money from my credit card which I didn't notice until may 2021. I have called up and spoke to them, they acted like they can't do anything Except return the money they have taken for April. Also assured the membership is cancelled. However they have taken again payment for July. This is absurd. In total they have taken approximately £300 from me for two memberships, for a membership I have cancelled. So, think twice before signing up for these scammers

August 17, 2021
Unprompted review
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Reply from Weight Loss Resources

Hi Jothi,

I'm sorry to hear you feel you have been treated unfairly. We take situations like this very seriously and I would like to personally look into your situation for you, as this is not feedback we normally get. I have had a look on our systems and I cannot locate the account in question. If you could send us an email at helpteam@weightlossresources.co.uk with your postcode/email registered on the account I will investigate further so that we can resolve this for you.

I look forward to hearing from you so that we can address this for you.

Best wishes,
Becca
WLR

Rated 5 out of 5 stars

WLR has kept me on track

WLR has kept me on track with my calorie consumption - just the same as if I were dieting in a group and having to weigh-in in front of everyone!

I have lost a stone so far, less than half a stone to go to my goal weight. Thank you for keeping me up to the mark.

August 6, 2021
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Reply from Weight Loss Resources

Hi Gillian,

Those results are great to hear about! It's lovely to hear that the tools and resources are working for you and you're making great progress towards your goals :)
Thanks for taking the time to write a review and let us know about your achievement!

Best wishes,
Becca
WLR

Rated 5 out of 5 stars

This is hands down the best weight loss…best!

This is hands down the best weight loss plan I have ever used and the customer service is absolutely outstanding!!! I live in America and so I had to wait a bit longer for items to arrive, but it was well worth the wait!!!

August 6, 2021
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Reply from Weight Loss Resources

Hi Susan,

Thanks for taking the time to leave a review. I'm really pleased you're finding the tools are working for you and providing what you need to reach your goals :)

Best wishes,
Becca
WLR

Rated 5 out of 5 stars

An invaluable resource

An invaluable resource! By using the daily food/exercise diary, I can keep track of my weight loss goals. I have lost a stone in 6 weeks. The food directory is comprehensive. Anything not on their list, you can add yourself.

August 2, 2021
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Reply from Weight Loss Resources

Hi Amalie,
Thank you for those kind words, we are so happy you are really moving with your journey and find all our tools invaluable :)

Best wishes
Alan
Helpteam

Rated 5 out of 5 stars

I am so impressed with wlr

I am so impressed with wlr. Everyone is so polite and friendly. The app its self is amazing. It works out your calories. So no more guessing. It make you think about what you are eating. And the community walls where you can put messages etc on, is a great help. With the encouragement of one of the walls I managed to walk 110 miles in June. I definitely recommend it.

July 3, 2021
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Reply from Weight Loss Resources

Hi Georgina,

Thanks for taking the time to leave your thoughts... It's great to hear you're finding both the tools and the support helpful and motivational :)

Best wishes,
Becca
WLR

Rated 5 out of 5 stars

I love WLR

I love WLR. I have been using it for a calorie counter diet for 6 months and I have lost nearly 2 stone. There are great features such as linking with my Fitbit and the ability to generate while eating plans for when you haven’t got time to plan. The app seems to have most foods accurately stored and it’s easy to add a product using the bar code when you need to. I intend to continue using it until I reach my goal and beyond.

June 28, 2021
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Reply from Weight Loss Resources

Hi Amy,

Thanks for taking the time to leave a review. It's great to hear that you're finding the different tools useful... And that you've seen some fantastic success!
We wish you the best with the rest of your journey towards your target... you know where we are if you need us at any step along the way :)

Best wishes,
Becca
WLR

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