Weight Medics  Reviews 324

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being supportive, professional, and helpful, often highlighting their non-judgmental approach and clear explanations. Many people appreciate the personalized care and guidance they receive, feeling that the team genuinely listens and wants to help them achieve their goals. The service is frequently described as efficient, well-organized, and effective, with many consumers noting positive results and a smooth overall user experience. However, some people were dissatisfied with the customer service, describing it as shocking and appalling, and mentioning concerns about certain business practices.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, professional, and... See more

Customer service

Customers consistently express satisfaction with customer service. Many reviewers highlight the supportive... See more

User experience

People report positive experiences with the user experience. Customers appreciate the straightforward and... See more

Product

Reviewers mention positive feedback about the product, with many finding it a "game changer" in their weight... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with weight medics since Nov last year, and its been going brilliantly. I have lost a huge amount of weight, and am close to goal weight now. I have felt incredibly well supported througho... See more

Company replied

Rated 5 out of 5 stars

Weight Medics have been a game changer in my weight loss journey which started 12 months ago. The team have been super supportive, never judgmental, and always take the time to explain things cl... See more

Company replied

Rated 5 out of 5 stars

Weight Medics have recently been assisting me with a weight loss program. They have been both professional and helpful throughout the process. They have consistently checked in with me, providing guid... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really positive experience with Weight Medics so far. The whole process has been straightforward and easy to follow, and everything was explained clearly from the beginning. I love the f... See more

Company replied


Company details

  1. Weight Loss Service
  2. Online Prescription Medication Vendor

Written by the company

Safe, Trusted, and Medically Led Weight Loss Solutions At Weight Medics, we provide clinically proven, doctor-led approach to weight loss, helping thousands of patients achieve and maintain a healthy weight while reducing their risk of type 2 diabetes, heart disease, and other weight-related conditions. As an online, CQC-registered UK and GPhC compliant provider, patient safety is our top priority. Our expert UK-registered clinicians conduct comprehensive assessments to create personalised treatment plans tailored to your needs. We offer a holistic approach to weight loss, combining: Clinically approved weight loss medication Expert nutritional guidance Mindfulness & movement support With ongoing medical supervision and one-to-one support, we help you stay motivated and achieve long-term, sustainable results. Start your safe and effective weight loss journey today with Weight Medics.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful, knowledgable and caring.

I have been purchasing monthly since 2024 and have successfully lost 27kilos, this has been slowly and gently and therefore have no unsightly lose skin. The staff are great and really help me as my days off are hard to fit around the clinics monthly check in but they make it happen. I am definitely still reliant on the jabs but when I get to my goal weight I will cut down but maintain so I keep the weight off.

May 10, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for sharing your amazing progress. Losing 27 kilos is a tremendous achievement, and we're so pleased to hear that your weight loss has been steady and gentle, helping you avoid loose skin. At Weight Medics, our goal is to support sustainable weight loss that not only achieves results but also prioritises your well-being throughout the journey.

We appreciate your kind words about our staff—we understand how busy schedules can be, and we're committed to making sure your monthly check-ins are as seamless as possible. Your dedication and consistency truly inspire us, and we’re here to support you as you reach your goal weight and transition into maintenance.

When you're ready to adjust your treatment, our team will be here to guide you through it safely and effectively. Thank you for trusting Weight Medics to be part of your journey. If you need any support or advice, feel free to reach out—we're always here for you.

Weight Medics.

Rated 5 out of 5 stars

Easy to get started!

Great service, appointments & check ups are easy to book and the prescribers are friendly and take time to explain everything.

February 8, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your feedback. We're thrilled to hear that you've found our service, appointments, and check-ups easy to book. At Weight Medics, we strive to make every step of your weight loss journey as smooth and accessible as possible. Our friendly prescribers are dedicated to providing clear and detailed explanations so you feel confident and well-informed at every stage.

Your satisfaction is important to us, and we're here to support you with expert guidance and personalised care. If you ever need assistance or have questions, don’t hesitate to reach out—we’re always happy to help.

Weight Medics.

Rated 5 out of 5 stars

Great support from doctors to help me…

Great support from doctors to help me achieve my goal.

May 7, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your kind words. We're so pleased to hear that you've felt supported by our doctors on your weight loss journey. At Weight Medics, our team is dedicated to providing expert medical guidance and personalized care to help you achieve your goals safely and effectively.

Your success is our success, and we're thrilled to be a part of your journey. If you ever need further support or advice, our team is always here to help you every step of the way.

Weight Medics.

Rated 5 out of 5 stars

AMAZING WEIGHT LOSS JOURNEY

I have been with weight medics since 2022 and loss 10Kg within 3months at a stretch. I stopped and later started again. My journey with weight Medics is amazing. The staff are professional in their job and I have seen results, I did not have any side effects with what am on.

May 7, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for sharing your journey. We're thrilled to hear about your success—losing 10kg in just three months is a fantastic achievement. At Weight Medics, we’re dedicated to providing safe and effective medical weight loss solutions tailored to your needs, and it’s wonderful to know that you experienced great results without side effects.

Our team takes pride in offering professional, supportive care throughout every stage of your journey, whether you’re just starting out, continuing, or restarting after a break. We’re here to make sure you feel confident and well-informed at every step.

Thank you for trusting us to support you, and we look forward to helping you achieve even more of your goals. If you ever need assistance or guidance, don’t hesitate to reach out.

Weight Medics.

Rated 5 out of 5 stars

My experience with weight medics has…

My experience with weight medics has been excellent. Consultants have been very clear explaining all the questions I have asked them.

May 6, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for sharing your experience with Weight Medics. We're thrilled to hear that our consultants have provided clear and helpful explanations to all your questions. At Weight Medics, we prioritise open communication and expert guidance to support you throughout your weight loss journey. Your satisfaction is incredibly important to us, and we’re glad you feel confident and well-informed. If you ever need further support or have more questions, don’t hesitate to reach out.

Weight Medics Team.

Rated 5 out of 5 stars

Great long term support in weight management

I have been with Weight medics since 2019 and my weight reduced safely from 100kg to 65. I have been able to get support to manage and maintain my weight related goals through healthy medication and correct diet options. My mood and confidence has been improved imensely

May 6, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for being a valued member of Weight Medics since 2019. We are thrilled to hear about your amazing progress—reducing your weight from 100kg to 65kg is an incredible achievement! It's wonderful to know that our medically supported weight loss programs, combined with healthy diet options, have helped you not only reach your goals but also boost your mood and confidence. At Weight Medics, we are dedicated to providing expert guidance and ongoing support to help our patients achieve sustainable weight loss and well-being. If there’s anything more we can do to support your journey, please feel free to reach out.

Weight Medics Team.

Rated 5 out of 5 stars

My weight loss program

My weight loss with weight Medics has been amazing so far.
The doctors and staff are really supportive and very friendly.
My weight loss is working and I'm very happy I choose Weight Medics to help me.

May 6, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for sharing your experience with Weight Medics. We are so pleased to hear that your weight loss journey has been amazing so far and that our supportive doctors and friendly staff have contributed to your success. At Weight Medics, we strive to provide expert care and a welcoming environment to help our patients achieve their health and weight loss goals. We're thrilled that you chose us to be part of your journey and are here to support you every step of the way.

Weight Medics Team.

Rated 5 out of 5 stars

Great service

Great service - great product 👍

May 3, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your great feedback. We’re so glad you’re happy with both the service and the product. At Weight Medics, we’re committed to providing effective, medically supported weight loss solutions and top-tier customer care. Your support means a lot.

Weight Medics.

Rated 5 out of 5 stars

A great way to lose weight

Friendly, professional and supportive doctors. Great way to lose weight and get healthy. Recommend then highly.

May 1, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your kind words. We're so pleased to hear that you found our doctors friendly, professional, and supportive. At Weight Medics, we’re passionate about helping patients lose weight safely and sustainably through expert-led care. Your recommendation means a lot, and we're thrilled to be part of your journey to better health.

The Weight Medics Team.

Rated 5 out of 5 stars

It daunting to get help with weight…

It daunting to get help with weight loss.
I was lucky to find Weight Medics - they have been supportive throughout my journey- not only medication, but advice how to keep the weight off.
It’s working for me, go give it a try

May 1, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for sharing your experience. We understand that seeking help with weight loss can feel daunting, and we’re so pleased that you found support and guidance with Weight Medics. Our team is committed to providing not just effective medication, but also personalised advice to help maintain long-term results. We're glad to hear it's working well for you and appreciate your recommendation.

The Weight Medics Team.

Rated 5 out of 5 stars

Great support and advice today … were…

Great support and advice today … were able to answer my questions too. Feel very comfortable using this service.

April 29, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your feedback. We're pleased to hear that you felt supported and received helpful advice during your consultation. At Weight Medics, we prioritise clear communication and patient comfort, ensuring all your questions are answered and you're confident in your weight loss journey. We appreciate your trust in our service.

The Weight Medics Team

Rated 4 out of 5 stars

Great service

Friendly, efficient service which have given great results!

April 29, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your kind words. We're delighted to hear that you found our service friendly and efficient, and that it has delivered great results for you. At Weight Medics, our goal is to provide expert-led weight loss solutions that are both effective and supportive. We’re glad to be part of your success.

The Weight Medics Team.

Rated 5 out of 5 stars

Very fast and simple

Very fast and simple

April 26, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your feedback. We’re glad you found the process fast and simple—our aim at Weight Medics is to make safe, effective weight loss as accessible and straightforward as possible.

The Weight Medics Team.

Rated 5 out of 5 stars

My weight loss journey with weight medics…

My weight loss experience with weight medics has been absolutely amazing. The staff is so supportive and friendly each time I call I get the best customer service. I love my consultation time with the consultants they give me the best advice regarding my weight loss and how to make the most of resources available. I’m loving my weight loss journey with weight medics and looking forward to achieving my targets soon.

April 26, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for such a thoughtful review. We're truly pleased to hear that your weight loss experience with Weight Medics has been so positive. Our team takes great pride in delivering supportive, friendly, and expert care at every step—whether through consultations or ongoing customer service. It's wonderful to know you're finding value in the advice and resources we provide. We’re excited to continue supporting you as you work toward your weight loss goals.

The Weight Medics Team.

Rated 5 out of 5 stars

I am very happy with my lost weight…

I am very happy with my lost weight jorney. Weight medics was very supportive try the whole process.
Quick and efficient service.

April 26, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your wonderful feedback. We're thrilled to hear that you’re happy with your weight loss journey and that Weight Medics has been supportive throughout the process. Providing quick, efficient, and expert-led weight loss services is our top priority, and we’re glad it’s made a positive impact for you. We look forward to continuing to support you on your path to achieving your health goals.

The Weight Medics Team.

Rated 5 out of 5 stars

Efficient and helpful team

April 25, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your feedback. We're glad to hear that you found our team efficient and helpful. At Weight Medics, we’re committed to providing expert support and streamlined services to help you achieve your weight loss goals. We appreciate your trust and look forward to continuing to assist you on your journey.

The Weight Medics Team.

Rated 2 out of 5 stars

Delivery times need to be improved


Delivery times need to be improved

April 24, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

We’re sorry to see that you downgraded your rating from 5 stars to 2 stars due to the delay in receiving your medication. We completely understand your disappointment, and we sincerely apologise for any inconvenience caused. Our team did provide updates regarding the delay, and we appreciate your patience during this time.

As some of our medications fall under Controlled Drug classifications, we are subject to legal restrictions in the dispensing process, which can occasionally result in unavoidable delays. To help minimise this, we encourage patients to complete their payment as soon as possible after their consultation. In your case, it appears that the payment was made after the same-day processing cut-off, which contributed to the delay.

We are committed to ensuring a smoother experience for you in the future and will do everything we can to facilitate prompt payment and avoid any further delays. Thank you for your understanding, and we look forward to continuing to support you on your journey.

We are still grateful for te previous 5 star review you left and we will ensure you continue to receive a 5 star service at Weight Medics.

Thank you so much for your kind words and continued support. We’re thrilled to hear that your experiences with Weight Medics have been consistently positive. Our team is dedicated to providing professional, compassionate, and knowledgeable care every step of the way, so it's wonderful to know that this has made a real difference for you. We’re proud to offer a reliable and efficient weight loss service that prioritises both quality and customer satisfaction. Your recommendation means the world to us, and we look forward to supporting you on your continued health journey.

Weight Medics.

Rated 5 out of 5 stars

Efficient and friendly

Efficient and friendly - very helpful support in weight loss journey

April 24, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your lovely feedback. We're so glad to hear you found our team efficient, friendly, and helpful in supporting your weight loss journey. At Weight Medics, we're committed to providing expert guidance and compassionate care to help our clients achieve their goals safely and effectively. We're here for you every step of the way.

Weight Medics.

Rated 5 out of 5 stars

Great service

Very friendly staff & informative doctor. Always have appointments to suit your needs & delivery is quick.

April 24, 2025
Unprompted review
Weight Medics  logo

Reply from Weight Medics

Thank you for your wonderful review. We're so pleased to hear that you've had a positive experience with our friendly staff and informative doctors. At Weight Medics, we strive to offer flexible appointment times and fast, reliable delivery to ensure your weight loss journey is as smooth and convenient as possible. We truly appreciate your support.

Weight Medics.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look