I brought a vibration plate and very happy with it as it helps, but would like to know if they sell the resistance bands that connects to it, got a spare pair from Amazon but not the same resistance s... See more
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Primrose Oil changed my life. Gutted anyway because montmorecy cherry smells and taste like mould and no one from customer care answered me, neither on socials. I hope I will get an answer here.
Company replied
I recently got diagnosed with endometriosis and adenomyosis as well as mcas suspicion, borderline histamine intolerance and PMDD. My life and body was a mess. While obviously supplements can't stand f... See more
I’ve ordered from WeightWorld twice in the past six months and had a really positive experience both times. I’ve been buying their high-potency vegan shell krill oil capsules, and the quality has b... See more
Company replied
Company details
Written by the company
Our commitment to premium, high-quality ingredients has made WeightWorld a trusted global brand, supporting health, weight, and wellness goals. Originally a small family business, we are now trusted by 100 million people worldwide.
WeightWorld.uk
Written by the company
- Next-Day UK Delivery
- We have the widest network of logistics partners that offer next-day or 2-3 day tracked express shipping. London, Paris or Milan - we can arrange 24 hour delivery straight to your door.
- Free Delivery
- When you spend £35, you automatically qualify for free delivery.
- Same-Day Dispatch
- We deliver almost anywhere! For your convenience we offer fast and tracked delivery to any destination of your choice.
- In Stock
- Unlike many others, we actually house every item of stock and make sure that we always have enough of it so that you get what you want. In the unlikely event that we don’t have what you want, then we race to get it in within days not weeks.
- Natural Ingredients
- The majority of our products are bottled in GMP certified facilities and every one of our products have been safety tested. We will only work with brands that prove their superiority in order to deliver you a product that is only of the highest grade.
- Fantastic Support
- Our team of international Customer Service Representatives are always ready to help! Ring them up and see for yourself! Available from 8am-6pm Monday-Friday. With support in over 8 languages, we are available to talk to you over the phone or on live chat. If you fancy sending us an email - we would love to hear from you!
Contact info
Unit 8, Sevenoaks Enterprise Centre, Bat & Ball Road, TN14 5LJ, Sevenoaks, United Kingdom
- 0203 322 7970
- info@weightworld.uk
- weightworld.uk
4.3
Excellent
7K reviews
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Do not trust this company
Do not trust this company. I ordered 2 products paid by my bank on line. Then I received an email saying payment declined, can I use a different payment method. I did, and used klarna pay over 3. Checking my bank santander I saw that santander had paid in full for my order. Checked klarna and obviously that part payment has been paid as well. Contacted and explained and was told I could keep the product!!!what a joke all i wanted was to return the second order and have a refund. Weight World obviously do not offer refunds and even when you send in proof that you paid they still don't believe you.....very poor will not use again.
July 2, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Mrs Karen,
We are truly sorry for the inconvenience you have experienced regarding your recent order with us. We understand how frustrating this situation must have been, especially when it comes to payment and communication issues.
This kind of issue is extremely rare and usually occurs due to a technical error or a mismatch in the email or contact details provided during checkout. It’s possible that incorrect information led to miscommunication and confusion in processing your payment and order.
We want to reassure you that our customer service team is actively working on your case, and from our records, we see that you have already been in touch with them. We understand that the experience has not met your expectations, and we deeply regret any confusion or delays caused.
Your feedback is very important to us, and we have shared your case internally to ensure improvements are made so that similar issues do not happen in the future. We remain committed to resolving your concern and making sure you receive the appropriate support and resolution.
If there is anything still pending or unresolved, we kindly request you to please contact our customer service team again. We will make sure your issue is prioritised and resolved as quickly as possible.
Thank you for your understanding and patience.
Kind regards,
WeightWorld
I’m so pleased with WeightWorld ans…
I’m so pleased with WeightWorld ans their amazing service. I made a mistake with my email address. I got full support and quick response by them. Also I’m amazed I received my order on Sunday so within 48 hours. This review about Mg Glycinate that I recently ordered. I’m excited to use it. Thank you for your help and support
June 29, 2025
Unprompted review
faulty patches that are not sticking to the skin, but you have to pay for return it
bought a pack of weight control patches, tried 3 as the first one did not stick neither the second and the third one, so i've contacted the company and asked for a refund, they got back saying that i have to pay for the return even though they send an item that clearly is faulty! classic scam
July 1, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Customer,
We are truly sorry for the inconvenience you have faced regarding our slimming patches. We completely understand your frustration, and we regret that your experience with our product and service did not meet your expectations.
We would like to clarify that in some cases, especially during colder weather conditions, the adhesive on the patches may not perform as expected. That’s why we always advise gently rubbing the patch before application and ensuring it is applied to clean, dry skin. For best results, it's also recommended to apply the patch to an area of the body that remains relatively stationary throughout the day, which can help maintain its adherence.
We understand that you have already contacted our customer service team regarding this matter, and it’s disappointing to hear that the resolution provided was not satisfactory. It’s possible there was some confusion during the communication, and we sincerely apologise for that. Your feedback has been shared with our team to ensure better clarity and support in the future.
If your issue is still unresolved and you are continuing to experience problems with the product, we kindly request you to reach out to our customer service team again. We will prioritise your case and work with you to find the best possible solution.
Your satisfaction is extremely important to us, and we truly value your feedback as it helps us to continually improve our products and service.
Kind regards,
WeightWorld
Do not order from this site if you are…
Do not order from this site if you are in UAE . Very bad experience and you will need to chase them after to action your order . It’s not recommended even you place your order by UPS . Customer service will apologize and advise will update you , hence if you don’t email them over and over . They don’t attend to you . As an influencer , I won’t advise to choose them for your business or service. I’d love to attached their emails for proof but however there is no way here to do so .
July 1, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Stephanie,
We are truly sorry for the inconvenience you have experienced with your recent order. This is certainly not the level of service we aim to provide, and we completely understand your frustration.
Please allow us to clarify that we always strive to ensure smooth and timely deliveries, including international shipments. However, as we work with third-party courier services such as UPS and are subject to international customs regulations, there are rare instances where orders may face unexpected delays or complications beyond our direct control.
That said, we acknowledge that you should have been kept better informed throughout the process. We sincerely apologise for any lack of timely communication and understand how this has impacted your experience. Your feedback is extremely valuable, and we have shared your concerns with our internal team to improve communication and order tracking updates, especially for international customers.
Once again, we are sorry for the trouble caused and appreciate you bringing this to our attention. We are committed to learning from this and enhancing our service moving forward.
Kind regards,
Customer Service Team
Kids Magnesium gummies are not for kids
Kids Magnesium gummies were actually not meant for kids. The packaging label said to strictly not to give anyone under the age of 18. Website said the gummies are suitable for 5 years old. When brought to attention they quickly responded me with a false promise of fixing it. It has been months. New gummies were sent but they were same. They dont even have a complaint process. They are still selling to those gummies to Kids. I have got proof if they say anything different. Beware.
May 29, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Anshuman,
We are truly sorry for any confusion or trouble you have experienced with your recent purchase. We completely understand how important it is to receive clear and accurate information when buying products for children, and we deeply regret the concern this has caused.
Please rest assured that our goal is always to provide transparent and trustworthy information across all platforms. If there has been any discrepancy between the website details and the product labeling, it may have been due to a technical or labeling issue, and we are taking this matter seriously.
We want to confirm that for all our children’s products, the recommended age and nutritional information are clearly stated on the product page. However, following your feedback, we have forwarded this concern to both our product development and technical teams to ensure that such discrepancies are corrected and prevented going forward.
Your feedback is incredibly important in helping us improve, and we thank you for bringing this to our attention.
Kind regards,
Customer Service Team
You are all being lied to.
This company is selling products that do not contain what they are supposed to. This is why they are so reasonably priced. I bought their MSM which is supposed to have 2.4g per serving(2 tablets). However when I weighed the tablets they are only 0.8g each. That includes all the binders etc that go into the tablet so the amount of MSM is less than half of what they claim. I emailed them about this and they tried to fob me off with an explanation about concentration and how the label states the equivalent amount of pure MSM. I explained to them that MSM is a pure compound and cannot be concentrated beyond 1:1. They had no answer. They said they would check with their manufacturer. Countless emails and 5 months later no explanation other than they have taken my comments seriously and will keep checking with their manufacturer. MSM is a very cheap ingredient and if they are lying about the amount of that in their products you can be sure they are lying about everything else as well. I have also notified trading standards and asked them to look into it because this is disgraceful.
In response to the reply below.
"The 2400mg per serving refers to the potency – the active amount of pure MSM that each recommended two-tablet serving delivers. While you're absolutely right that MSM is a pure compound and isn't "concentrated" in the way a liquid extract might be, in the supplement industry, the term "concentration" or "potency" on a label indicates the amount of the key active ingredient present, irrespective of the total tablet weight. This is a standard industry practice to communicate the effective dose of the beneficial compound".
RESPONSE : This makes no sense and is factually incorrect on every point.
2400 mg refers to the amount included NOT potency.
Concentration and potency are NOT the same and are NOT used interchangeably.
MSM cannot be concentrated beyond 1:1 therefore no matter what way you try to spin this an 800mg tablet cant contain 1200mg of MSM.
"A tablet's total weight (0.8g each in this case) includes not just the active MSM but also vital inactive ingredients called excipients. These excipients are crucial for the tablet's integrity and performance. They act as binders to hold the tablet together, flow agents to ensure consistent manufacturing, and disintegrants that help the tablet break down effectively in your digestive system, allowing the MSM to be properly absorbed. Without these, it would be extremely difficult to create a stable, accurately dosed tablet, especially for ingredients like MSM which can be dense".
RESPONSE : This is correct, the 800mg tablet contains a whole lot of binders, fillers, flow enablers, whitening agents etc etc. Therefore it has to be accepted that the 800mg tablet couldn't possibly contain even 800mg of MSM, let alone the 1200mg it is advertised as containing.
"We assure you that the 2400mg of pure MSM is indeed present and delivered in the recommended serving. We work diligently with our manufacturers to ensure high purity and potency, and our products undergo rigorous quality control and third-party testing to verify that they meet label claims".
RESPONSE : An assurance is of no use without evidence and you have provided none. You have accepted above that the tablet contains substantially less than 800mg of active ingredient due to the fillers etc, you have accepted MSM cannot be concentrated beyond 1:1 so how can you still expect consumers with a shred of intelligence to accept your position that the tablet contains 1200mg??
I emailed you on 3rd feb looking an explanation and there have been 26 emails since. You have given excuse after excuse most recently blaming your manufacturer for not providing the ingredient list. Your recent email campaign stating your manufacturer is GMP compliant is going to get you or them or both of you in a lot of trouble. GMP has a lot of requirements and any GMP manufacturer will immediately provide an ingredient list. I have updated my complaint to trading standards to include an investigation of your manufacturer.
We take your feedback seriously and are committed to improving clarity in our product descriptions to prevent such misunderstandings in the future.
RESPONSE : You clearly dont take these seriously. 26 emails over a 3 month period with nothing other than excuses and attempts to blame your manufacturers refusal to supply an ingredient list does not suggest a company who places any importance on honesty or product quality.
June 23, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Richard,
Thank you for reaching out with your concerns about our MSM with Vitamin C tablets. We understand your frustration regarding the tablet weight versus the stated 2400mg per serving and apologize for the previous communication shortfalls. We aim to be completely transparent about our product formulations.
The 2400mg per serving refers to the potency – the active amount of pure MSM that each recommended two-tablet serving delivers. While you're absolutely right that MSM is a pure compound and isn't "concentrated" in the way a liquid extract might be, in the supplement industry, the term "concentration" or "potency" on a label indicates the amount of the key active ingredient present, irrespective of the total tablet weight. This is a standard industry practice to communicate the effective dose of the beneficial compound.
A tablet's total weight (0.8g each in this case) includes not just the active MSM but also vital inactive ingredients called excipients. These excipients are crucial for the tablet's integrity and performance. They act as binders to hold the tablet together, flow agents to ensure consistent manufacturing, and disintegrants that help the tablet break down effectively in your digestive system, allowing the MSM to be properly absorbed. Without these, it would be extremely difficult to create a stable, accurately dosed tablet, especially for ingredients like MSM which can be dense.
We assure you that the 2400mg of pure MSM is indeed present and delivered in the recommended serving. We work diligently with our manufacturers to ensure high purity and potency, and our products undergo rigorous quality control and third-party testing to verify that they meet label claims.
We take your feedback seriously and are committed to improving clarity in our product descriptions to prevent such misunderstandings in the future.
Kind regards,
WeightWorld
Payment is nightmare
Can't get the cart to complete correctly. Gave up in the end
June 27, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Customer,
We are very sorry for the inconvenience you experienced while trying to complete your purchase on our website. Our goal is always to provide a smooth and user-friendly shopping experience, and we regret that this was not the case for you.
We have tried to locate your order or contact details based on the information provided but were unable to find any records. If you are still facing issues with the checkout process, we kindly ask you to reach out to our customer service team directly through the following link:
https://www.weightworld.uk/contact-us.html
Our team will be more than happy to assist you and resolve the issue you're encountering.
Please be assured that we have checked with our technical team and the site is functioning normally, with orders being processed regularly. However, we take all feedback seriously, and once we receive more information from your side, we will investigate this further to make sure such issues are addressed.
Thank you for bringing this to our attention, and we hope to assist you soon.
Kind regards,
WeightWorld
Life-Changing Health Boost from WeightWorld!
I’ve been using a few WeightWorld products for the past few months—specifically their Probiotics, Apple Cider Vinegar Tablets, and BCAA—and I’m genuinely impressed with the results.
The Probiotics have made a huge difference to my digestion and overall gut health. I used to feel bloated quite often, but that’s improved massively since I started taking them regularly. I also feel more energized and even my skin has improved slightly, which I wasn’t expecting!
The Apple Cider Vinegar Tablets are such a convenient way to get the benefits of ACV without the horrible taste. I’ve noticed fewer sugar cravings, better digestion, and a small but steady improvement in weight management. They’re now a part of my daily routine.
As someone who trains regularly, BCAA has been a fantastic support for recovery. I’m less sore after workouts, and I feel like I can push a bit harder in my sessions without getting overly fatigued.
Overall, I couldn’t be happier with the quality and effectiveness of these supplements. WeightWorld has definitely earned my trust, and I’ll be sticking with them long-term.
Highly recommended!
June 25, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Customer,
Thank you so much for taking the time to share your detailed and positive experience with our products!
We’re absolutely thrilled to hear that our Probiotics, Apple Cider Vinegar Tablets, and BCAA have made such a noticeable difference in your daily life and wellness journey. It’s incredibly rewarding for us to know that the Probiotics have supported your digestion and skin health, and that the ACV Tablets have helped reduce cravings and improve your digestion without the harsh taste. Your feedback on BCAA for workout recovery is also fantastic. It's great to know it's helping you train stronger and recover better.
We’re truly grateful for your trust in WeightWorld, and we’re committed to continuing to provide high-quality supplements that support your goals. If you ever need any help or recommendations, our customer care team is always here for you.
Thank you again for your kind words. Your support means the world to us!
Regards,
Weightworld
Almost certain that these are fake supplements
Bought black seed oil. Received after waiting more than a week, which is fine I don't mind waiting, cut open the capsules as I could not smell even the faintest whiff of black seed on the outer shell (which if anyone knows has a very strong scent profile) to my shock it just smelt like olive oil. No black seed whatsoever. I'm almost certain this line is a fake and a scam.
June 25, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Mahmud,
Thank you for sharing your experience with our Black Seed Oil. We truly value your feedback and are very sorry to hear that the product did not meet your expectations.
We understand that you may be familiar with the strong, distinct scent and taste of traditional Black Cumin Oil, and we apologize if our softgels gave you a different impression. To clarify, the intensity of the taste and aroma can indeed vary based on the extraction method, seed origin, and the encapsulation process. Our Black Cumin Oil softgels are made using a cold-press extraction method, which helps preserve the oil’s natural properties. However, when encapsulated, the outer shell and the protective formulation may reduce the aroma and taste you might expect from raw oil.
We assure you that we use only authentic, high-quality ingredients and adhere strictly to all quality and safety standards. That said, your satisfaction is very important to us.
If you are still not happy with the product, please know that all our products come with a 90-day money-back guarantee. We kindly invite you to contact our customer service team, and they will guide you through the process of claiming this guarantee.
Kind regards,
Customer Service Team
Selling out of stock items
Bought 3 items from them. Received 2 of the 3 items and it was showing on my account as fully delivered. Contacted them by email, just to be told that the item was out of stock (it will take 5 to 6 working days to be back in stock). Despite that no email with this information, no showing as pending on my account (instead of delivered), and the worse, still showing as in stock on their website!
June 12, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Pedro,
We are truly sorry for any inconvenience caused by the issue with your recent order. Please accept our sincere apologies for the missing item and the confusion regarding its availability and delivery status.
At WeightWorld, we always aim to keep our website up to date based on our inventory to provide our customers with a smooth and reliable shopping experience. However, in rare cases like this, due to high demand or technical delays in syncing stock, discrepancies may occur. We understand how frustrating it can be to expect a complete order and not receive the full delivery or any update regarding it.
We have tried to locate your order using the information provided, but we were unable to retrieve the specific details. If your issue is still unresolved, we kindly request you to reach out to our customer service team directly with your order number. We will prioritise your case and ensure it is resolved as quickly as possible.
Your feedback is extremely valuable to us, and we have shared it with our technical and inventory teams to help improve our stock management process and ensure accurate updates are reflected on our website. We will also work on improving the communication process, so customers are always informed in a timely manner if an item is delayed or out of stock.
We appreciate your patience and understanding, and we’re committed to resolving this issue to your satisfaction.
Kind regards,
Customer Service Team
Very Good services
although there was a problem with my order, the service was very good. Services i mean the answer all my mails on time, very friendly and helpful
June 9, 2025
Reply from WeightWorld.uk
Dear Katerina,
Thank you so much for your kind words and understanding!
We're truly sorry that there was a problem with your order, but we’re very glad to hear that you were happy with the service and support you received. Our team always aims to respond quickly, be friendly, and provide helpful solutions, so your appreciation really means a lot to us.
If there's ever anything else we can do for you, please don't hesitate to reach out. Your satisfaction is our top priority, and we’re here to help!
Warm regards,
Customer Service
I absolutely love weightworld
I absolutely love weightworld. It has everything you need in one place.
Fast delivery and the products are great and very valuable
June 22, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Katie,
Thank you so much for your kind words.
We are truly glad to hear that you are happy with our products and services. Our team works hard to ensure you have everything you need in one convenient place with fast delivery and reliable quality.
Your satisfaction is very important to us, and we look forward to serving you again.
Kind regards,
Weightworld
Reply from WeightWorld.uk
Dear Kelly,
Thank you for your lovely feedback.
We are delighted to know that you are happy with the quick delivery and the product quality. Your satisfaction means a lot to us, and we truly appreciate your support.
We look forward to serving you again.
Kind regards,
Weightworld
Was super easy to order and came fast…
Was super easy to order and came fast definitely would recommend
June 16, 2025
Reply from WeightWorld.uk
Dear Linda,
Thank you so much for your kind words.
We are really happy to hear that you found the ordering process easy and the delivery fast. Your recommendation means a lot to us. At WeightWorld, we aim to make your shopping experience smooth and efficient, and we’re glad we could meet your expectations.
We look forward to serving you again soon.
Kind regards,
WeightWorld
Good product range but SNEAKY practices
Good product range and prompt delivery however, this is the sneakiest companies around and you need to double check everything when you order as they increase the price after payment is made (you are shown one price and when you click pay and payment go through, a different charge is made to the payment method) or you put in a code for a certain discount and as you go through, it automatically fill in a smaller discount code...very sneaky
June 20, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Amer,
We’re truly sorry for any confusion or inconvenience you’ve experienced during your recent purchase. We completely understand how frustrating it can be when expectations around pricing and discounts aren’t met.
We always aim to keep our website clear and easy to use, and to provide the best possible offers to our customers. Based on your feedback, it seems there may have been a mix-up between two discount codes, one potentially applied through an offer link (e.g., via email), and another that you may have tried to enter manually. In such cases, the system automatically applies the first offer, and additional codes may be overridden.
Please rest assured that our intention is never to reduce your eligible discount or overcharge. We run various campaigns to help customers save more, and we always strive for transparency.
If your issue has not yet been resolved or if you feel you were charged incorrectly, we kindly ask you to contact our customer service team directly. They’ll be more than happy to review your order and make things right.
Your feedback has been shared with our technical and promotions teams so we can improve the experience and make our checkout process even clearer moving forward.
Thank you again for bringing this to our attention.
You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.
Kind regards,
Weightworld
Very great!They have the greatest food…
Very great!They have the greatest food supplements,they do the job.Very nice communication and fast delivery.
June 16, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Anisa,
Thank you so much for your wonderful feedback.
We’re really pleased to hear that you’re happy with our food supplements and found them effective. It’s great to know that our communication and delivery met your expectations as well.
We truly appreciate your support and look forward to continuing to provide you with the best service and quality products.
Kind regards,
WeightWorld
I will not be crying after this company
Weight World seem to have difficulties with understanding the UK trade laws. I have placed an order, while applying the automatic 30% discount for three items as per their website. I also had another voucher for another 30%. I was not surprised that the application has not actioned the second 30%. The amount was £51. When I checked my bank balance, £73 was taken out, instead of the £51, that means that the system has removed the automatic £30 discount. When raising this with the company, they offered me a quick resolution of £15% refund instead of the 30%. When they called me, they were recording the conversation; I heard the usual peeps, but they did not tell me that they are going to record and they have not asked my permission. This is against the UK law. After hearing the peeps, I told them that I am happy that they are recording. Eventually, they refunded the 30%. I never received a notification of any shipment. I wanted to return the order and get a full refund, since by now I have lost faith not only in the company, but also in the products, but this was not possible, because in the process, Weight World changed their name to "Comfort Click" and it was delivered via Amazon. I could have had no idea about the change of their apparent identity without any notification whatsoever to me. Their Vitamin C with bioflavonoids is hard to swallow and burning my stomach, unless I take it with a substantial meal. I will not be crying after Weight Word, Comfort Click, or any other of their names they might have in the pipeline.
June 15, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Corascendea,
We’re truly sorry to hear about the inconvenience you’ve experienced and want to thank you for taking the time to share your detailed feedback. Please rest assured, this is not the kind of experience we aim to provide to our valued customers.
Regarding the discount issue, we understand how frustrating it must have been to see a different amount charged than expected. Our intention is never to confuse or mislead. That said, we're glad we could resolve this by refunding the full 30% to make things right.
On the call recording matter, we truly appreciate your patience and understanding. Recording calls is part of our standard process to ensure quality and improve our customer support. Your awareness and cooperation helped us maintain transparency, and we’re grateful for that.
As for the delivery and company information, we want to clarify that WeightWorld is proudly part of Comfort Click, our parent company, and to ensure faster and more reliable delivery, we work with trusted logistics partners such as Amazon Logistics. We take your concerns seriously, and your feedback is already helping us identify where we can improve communication and transparency further.
Lastly, we’re sorry to hear that the Vitamin C supplement did not meet your expectations. Our products are formulated with natural ingredients and designed to be effective, but we understand that individual experiences can vary. We do offer a money-back guarantee and would be more than happy to assist you if you wish to return the product. Simply reach out to our friendly customer service team, and we’ll guide you through the process.
Thank you again for your honest feedback. We’re committed to learning from this and improving every step of the way. Your satisfaction is truly important to us.
You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970. We also have a live chat option on our website, which you can use to instantly connect with one of our advisors. We are available between 8 am to 6 pm Monday to Friday.
Kind regards,
Weightworld
Reply from WeightWorld.uk
Dear Belea,
Thank you so much for your kind words.
We're really glad to hear that our vitamins are working well for you and supporting your health.
Your satisfaction means a lot to us, and we're here anytime you need assistance or have any questions.
Kind regards,
WeightWorld
5/5 for prompt problem solving
I recently purchased a vibroplate from this company when it arrived I realised the remote control was missing. I immediately emailed them,got a response that same day and a successful resolution to my issue within 30minutes. (They emailed to apologise and reissued me a new remote immediately) I’m delighted with my purchase the item is as expected and the price was very competitive. I would deff buy from this company again
June 4, 2025
Reply from WeightWorld.uk
Dear Karen,
Thank you so much for taking the time to share your feedback. We’re truly delighted to hear that you are satisfied with your recent purchase and the service you received from our team.
We’re very sorry that the remote control was missing upon delivery, but we’re glad our team could resolve the issue promptly and to your satisfaction. Ensuring a smooth and positive experience for every customer is very important to us, and we’re happy to know that you were pleased with the quick response and resolution.
It’s also wonderful to hear that you’re enjoying your Vibration Plate and that the product met your expectations in both quality and value. We truly appreciate your trust in us and your kind words of recommendation.
If you ever need any further assistance, please do not hesitate to contact us. We’re always here to help.
Kind regards,
WeightWorld
I purchased some Magazine Glycinate…
I purchased some Magazine Glycinate Capsules in May, since taking them I've not noticed any difference at all as I have when I've purchased elsewhere, I fact Im sleeping worse anf feel more tired. I contacted them stating all the information they asked. However they said I may return them if I paid the return postage fee stating it had to be recorded or registered post, and they wouldn't be responsible if they were lost, so much for the 100% Money back guarantee. I will not use this company again, their customer service, promises and respect for customers is non existent.
June 16, 2025
Unprompted review
Reply from WeightWorld.uk
Dear Andy,
Thank you for getting in touch, and we’re genuinely sorry to hear about your recent experience with our Magnesium Glycinate Capsules. We completely understand your frustration and disappointment, and we sincerely apologise for any inconvenience this has caused.
As our supplements are made from natural ingredients, the effects can vary from person to person depending on individual health, consistency of use, and other lifestyle factors. We generally recommend using the supplement for at least 30 to 45 days to allow time for noticeable benefits.
Regarding the return process, we would like to clarify that while we proudly offer a 100% Money Back Guarantee, we currently do not provide prepaid return labels. As a result, we ask customers to send returns via recorded or registered post to ensure safe delivery, which enables us to process refunds quickly and accurately.
We can totally understand your dissatisfaction. We kindly request that you reach out to our customer service team again, and we will thoroughly check if there is any alternative resolution we can offer to ensure your experience ends on a positive note.
We appreciate your feedback and have shared it internally so we can continue improving both our product and service quality. Your satisfaction is very important to us, and we hope to have the chance to restore your trust.
Warm regards,
Customer Service Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.