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Rated 1 out of 5 stars

2023 SENT AN ORDER ,, still no item , no response,, even went through their sponsor RUNTOO TRADE COMPANY,, never use this company ,,Chinese scammers I lost my money..

Rated 1 out of 5 stars

NO GOODS RECEIVED EMAILS INTIALLY IGNORED THEN LIES AND PROMISES OF RE DELIVERY COMPLETE SCAM PROVIDES TRACKING THAT DOESNT EXIST. THEN CLAIMS NON EXISTANT DELIVERY. THEN TELLS YOU TO CHILL... See more

Rated 1 out of 5 stars

What an absolute scumbag runs this so called company. Ordered in October, item "delivered' to London.. 400 miles away. Apparently resent another package, in January, out for delivery again, in London.... See more

Rated 1 out of 5 stars

Title: where is my order? I ordered a HUSH-1 guitar & amplifier from Runtoo Trade Ltd (Weiwang) in October 2023. It never arrived. Weiwang and I have exchanged numerous emails. Each time he promised... See more

Company details


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1.2

Bad

TrustScore 1 out of 5

100 reviews

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Rated 1 out of 5 stars

Same problem

Same problem.
They peacefully do that to a lot of people, and there is no chance I let them do that.

It’s a small amount like 40£ but al least they steal all our money, by doing nothing.

So now I’ll just sue them, and everybody had to do exactly the same thing

Katia E

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam! DO NOT purchase anything from this fake company you will get nothing!
Disgusting scumbags!

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

No stars

No stars, complete scam. Stole my money and no goods received since Oct 2023. Despite over 30 emails fobbed off every time . Why Facebook allows advertisement I don’t know

October 12, 2023
Unprompted review
Rated 1 out of 5 stars

No Stars from me

No Stars from me
I ordered in October 20232 x disability scooters, 1 for me and one for a friend. Needed as having knee problems.

Nothing arrived, Tracking information it had been delivered to a DO in London. I am Leicestershire

They promised to sent out more, re gave address as they had asked. Nothing has arrived

Today i try to email them again and email is not delivered and failed.

As other have said they are a scam.
Now going to have to speak with credit card company to sort and get my money back.

February 19, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

Ordered an item, they allegedly sent it, never showed up. Tracking links were bogus. They offered to send another. Allegedly sent it. They could not verify my mailing address. Tracking links were bogus. I have asked for a refund they said they would send the item and carefully checked. I said no and I wanted a refund and would be reporting them to the credit card company. They offered to send another product. Product does not exist and they are not offering a refund. AVOID AT ALL COSTS. This has gone on from October 2023-February 2024

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

It's no stars for me same experience as…

It's no stars for me same experience as others peoples reviews.my item got sent to London first time they sent out again was supposedly deliverd yesterday it was in Northern Ireland.apparently the address I give them .nope I live in grt manchester. They are just scam artists that take people money and refuse to give you refund.i though getting of face book would be legit.stay away from thus site

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site avoid at all cost.

Scam site avoid at all cost.
Take your money and don't deliver anything, they just fob you off with please wait 7 days or they send a letter with a tracking number to a different address to try and make you think they are legitimate.
Scum of the earth.

February 8, 2024
Unprompted review
Rated 1 out of 5 stars

Scam site avoid at all cost.

Scam site avoid at all cost.
Take your money and don't deliver anything, they just fob you off with please wait 7 days or they send a letter with a tracking number to a different address to try and make you think they are legitimate.
Scum of the earth.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Not even 1 star!

Not even 1 star!
As all above is written I agree
Never buy anything from this company.
Scammers who takes your money and you receive nothing.
Hard to punish this kind of people unfortunately.

November 13, 2023
Unprompted review
Rated 1 out of 5 stars

SHARKS

Same as other comments! I ordered an advent calendar with Jo Malone beauty products. Ordered was placed at the beginning of October 2023. They said it was delivered and then promised to resend it but they never did. They refused a refund. So definitely avoid this organisation of sharks!!!

October 2, 2023
Unprompted review
Rated 5 out of 5 stars

I bought a soldering Machine (from…

I bought a soldering Machine (from Runtoo) on October 1st and have not received anything

A Lot of emails with false promises.

What can we do with UK customer protection authorities so they force the Company to respect customers?

An interesting organization to support customers is: UK International Consumer Centre

You can look up in the internet

A question for other victims of this fraud

How can you report them to a fraud department if you are not in the UK?
Shouldn't the UK do something about this fraud?

Knowing that RUNTOO has it's legal address in London?

September 28, 2023
Unprompted review
Rated 1 out of 5 stars

What an absolute scumbag runs this so…

What an absolute scumbag runs this so called company. Ordered in October, item "delivered' to London.. 400 miles away. Apparently resent another package, in January, out for delivery again, in London. Do these people think London is the only place in Britain. Reported to fraud dept and got money returned. These people need locking up, thieving scumbags. Stay away as you will lose your money

January 26, 2024
Unprompted review
Rated 1 out of 5 stars

This is one of the biggest scams I have…

This is one of the biggest scams I have ever been conned by in the process of reporting company to trades ombudsman. So bad DO NOT ORDER FROM THIS COMPANY they refused to refund I ordered in NOVEMBER still never received my calendar.

November 7, 2023
Unprompted review
Rated 1 out of 5 stars

You will never receive it, put in a claim right now!

I gave these 1 star as I can’t give any less and 1 is being very generous.
Avoid these like the plague. Put in a claim right now as you will not receive this calendar. They told me time and time again that it was delivered, apparently re sent it but never received. You have 3 months to put in a claim, don’t let these scammers win. So angry 😡

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Ordered Advent calendars back in August…

Ordered Advent calendars back in August 2013. Same story as everyone else, sent proof of delivery but this was not to me, said they would resend but still nothing. No point in chasing them any further as they are clearly operating a scam. I have now contacted my bank to recover the money paid. How can these people continue to get away with it when there are so many scammed customers 🤬

August 16, 2023
Unprompted review

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