Welch the Florist Reviews 10

TrustScore 4.5 out of 5

4.3

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Company details

  1. Florist

Written by the company

Flower Delivery Nottingham – Welch the Florist is Nottingham's leading florist. Order online for flower delivery in Nottingham & throughout the UK. Flowers & gifts for every occasion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
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Rated 5 out of 5 stars

Lovely flowers

Had a beautiful bouquet of flowers delivered by this company from my daughter for my husband and mine wedding anniversary. As always these flowers were beautiful and fresh and were handmade by Alice. Thank you.

March 28, 2026
Unprompted review
Welch the Florist logo

Reply from Welch the Florist

Thank you for your review.

We’re glad to hear the bouquet arrived fresh and in good condition for your anniversary. I’ll pass your comments on to Alice, she’ll appreciate it.

Thanks again for taking the time to share your feedback.

Rated 5 out of 5 stars

Saved my day!

Saved my day! A couple of days before my wedding we asked Welchs if they could do a brides bouquet, 3 bridesmaids bouquets and 4 button holes, they did not disappoint! They were ready the next morning and they were absolutely stunning! I gave my theme and colours and they were perfect. Thank you for saving our day. Definitely recommend and will definitely use again ☺️ Thank you!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Welch for putting right the…

Thank you Welch for putting right the flowers I had received on Saturday from my Dad. The replacement bunch were fresh and well balanced in appearance. The error was corrected by lunch on Monday and email comma swift.
My Dad loved them when I sent him the image, as at 87yrs was proud he had achieved this task! Many thanks

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

I previously wrote a disappointing…

I previously wrote a disappointing review after not receiving contact from the florist. Unfortunately their reply went to my spam folder. A few days later I had a call fromWelch the Florist and we were able to clarify and sort all the disappointment. An apology and an agreement to reimburse my son who lives in Switzerland, since then I have had a personal delivery from Gareth the managing director of the business with a beautiful arrangement of flowers for me to enjoy as well. A most unexpected and kind gesture. So a final review and a big thank you to Welch the Florist for their kindness and excellent customer Setvice.

March 23, 2021
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient…

Very professional and efficient service, I wanted to change my order at short notice and it wasn't a problem. Really beautiful flowers and looked fantastic when delivered. Wouldn't hesitate to recommend and certainly use them again. Thank you!

February 6, 2021
Unprompted review
Rated 1 out of 5 stars

AWFUL AND COULDN'T CARE LESS After 30 years loyal customer I feel…

After 30 years loyal customer I feel really let down by Gareth, I put a red and gold order in and received pink and gold . What I got for my money was shocking🙁 I was embarrassed. Gareth wanted to collect off the recipient rather than refund my money so I could go and rectify it in my own time and way. Just for the fact you spoke to me in the manner that you did without putting my feelings of embarrassment first, I won't be back which is quite sad really but your attitude to refunding me was really bad, in my opinion, a company that won't refund in situations like this, dont deserve 30 year long loyal customers. Im fuming😡

December 16, 2020
Unprompted review
Welch the Florist logo

Reply from Welch the Florist

Gillian, thank you for custom over the last 30 years. As a family business we work hard to ensure every customer receives the best flowers and service possible. We're sorry you were disappointed with your bouquet, it's clear that on this occasion we haven't met your expectations. Although it wasn’t possible to rectify the situation with you, we would very much like to welcome you back again in the future. Please ask for me on your next order and I will make sure your gift exceeds your expectations. I personally appreciate you taking the time to leave your comments, we welcome all feedback as it helps us to continually improve our service. Kind regards, Gareth Shaw – Managing Director

Rated 5 out of 5 stars

Simply Fantastic

Excellent service and fantastic flowers! I ordered a special occasion bouquet at short notice and used their 3hr delivery service - the flowers were delivered in 2.5hrs from ordering and were perfect. I would unreservedly recommend Welch to anyone looking for great flowers and especially for a fast and reliable service.

February 21, 2019
Unprompted review
Welch the Florist logo

Reply from Welch the Florist

Thank you for your kind words and 5* rating. We look forward to welcoming you back again soon.

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