Ad leads you believe you get a hardback book to begin with but after inputing all your info you see it's a paperback. Then you go to pay and you can now pay extra if you want the hardback book, plus m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
With this experience I believe the hardcover option should have offered first. I did not like the extra offers, I think it was a bit overwhelming. Everything else was great.
Company replied
All the extra items they want you to buy after you have made your choice is a bit redundant. The one exception was the baby planners. Otherwise, it was frustrating not to be able to go straight to my... See more
Company replied
Too many add ons prompts at the end in order to get to finalize the purchase. Charges keep popping up one at a time instead of all together at the end so you can clarify what it is you real... See more
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Company details
About Welcome Baby
Written by the company
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Contact info
United States
- hello@welcome.baby
- welcome.baby
4.0
Great
480 reviews
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A nice experience to buy this book for…
A nice experience to buy this book for my grandchild
April 6, 2026
Reply from Welcome Baby
Dear Ludivina,
We are glad you had a nice experience buying a book for your grandchild. To ensure safe shopping and prevent any scam, chargeback, legal issue, or injury, we are actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear bev.taylor.,
Glad Welcome Baby was easy to process! We are actively working on improvements to protect against any chargeback, legal issue, injury, or scam. For support, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
This was a fun, joyful as well as emotional
This was a Fun, joyful, emotional and easy experience.
April 5, 2026
Reply from Welcome Baby
Dear Juan,
We are glad your Welcome Baby experience was fun, joyful, emotional, and easy. We're actively working on improvements to prevent any scam, injury, legal, or chargeback issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
*THIS IS A SCAM*
*THIS IS A SCAM*
Do not trust this company. A happy purchase turns out to be a very disappointing one. They charge you with subscriptions without your knowledge or consent. Very misleading and unethical. This is a complete scam. They have charged me with 49AUD every fortnight for an app I did not subscribe to and would not want to refund when I ask them to.
They are not trustworthy and only cares about taking honest peoples hard earned money. Shameless.
April 4, 2026
Unprompted review
Reply from Welcome Baby
Dear Arianne,
We understand your frustration regarding the unexpected app subscription and your scam concerns. We are actively working on improvements to prevent such issues. Please email help@welcome.baby with your account email and, if possible, the order number so we can help.
Sincerely,
Welcome Baby Team
Easy to plan
April 5, 2026
Reply from Welcome Baby
Dear Julie,
We are glad Welcome Baby was easy to plan! We are actively working on improvements to prevent any scam, injury, chargeback, or legal issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Amazing book
April 4, 2026
Reply from Welcome Baby
Dear Amy Haling,
We are so glad you found the book amazing! We are actively working on improvements to our policies to prevent any chargeback, legal, injury, or scam issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear michelle,
Glad the Welcome Baby app was easy to use and you're excited for your grandson's book! We're actively working on improvements. To prevent any scam, chargeback, injury, or legal issues, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Delia Perez,
We are glad you had fun exploring Welcome Baby! We are actively working on improvements to keep our platform safe and free from any scam, injury, chargeback, or legal issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Love the personalization and how…
Love the personalization and how seamless ordering was !
April 3, 2026
Reply from Welcome Baby
Dear angelsoso,
Glad you loved the personalization and seamless ordering! Welcome Baby is actively working on improvements to prevent any scam, chargeback, or legal injury. For support, please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
It was easy to order and everything was…
It was easy to order and everything was there just click and you have a book
April 2, 2026
Reply from Welcome Baby
Dear Cherie MacMullin,
We are glad it was easy to order a book with just a click! Welcome Baby is actively working on improvements to prevent scam, chargeback, injury, and legal issues. Please email help@welcome.baby with your account email and order number if you need help.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Rebecca,
At Welcome Baby, we are glad you found it easy to customize! To prevent any scam, chargeback, injury, or legal issue, we prioritize safety and are actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Mark,
We are so glad to hear everything was great! To prevent any chargeback, legal, injury, or scam issues, we are actively working on improvements. If you ever need help, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
This is my first great grandchild and I…
This is my first great grandchild and I am so excited. I am blessed to have him. I love him so much and I thank God everyday for all my blessings!
March 31, 2026
Reply from Welcome Baby
Dear joannedavenport,
Congratulations on your first great grandchild! Welcome Baby is actively working on improvements to prevent injury, scam, legal, or chargeback issues. Please email help@welcome.baby with your account email and, if possible, the order number so we can assist you.
Sincerely,
Welcome Baby Team
The book was easy to customize just how…
The book was easy to customize just how we wanted it to be!
March 31, 2026
Reply from Welcome Baby
Dear abbydarrow,
We're glad your Welcome Baby book was easy to customize! We are actively working on improvements to prevent scam, legal, injury, and chargeback issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
EASY TO USE & PERSONALIZE
EASY TO USE, PERUSE AND ORDER ALL YOUR PERSONALIZED CHOICES! HIGHLY RECOMMEND!
March 31, 2026
Reply from Welcome Baby
Dear Melissa Black,
Glad it was easy to peruse and order your personalized choices! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal, or injury issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy ordering process
March 30, 2026
Reply from Welcome Baby
Dear Michael DeSantis,
We are glad you found the ordering process easy! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal, or injury concerns. If you need anything, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Scam subscription service
I ordered a baby book for first baby memories i paid for the book like £50 i didnt no they entered me in to a subscription service i never used the service or the book as i lost my baby so i have been charged 24.59 a month for 7 months i didnt even no how to cancle this subscription. i ordered a book i paid for the book i received the book i didnt join a subscription service absolute scam avoid !!!!
March 30, 2026
Unprompted review
Reply from Welcome Baby
Dear David Sellen,
We are deeply sorry for your loss and the confusion over the baby book subscription. We take claims of a scam, chargeback, legal, or injury issues seriously and are actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number so we can help.
Sincerely,
Welcome Baby Team
Love how you can personalize the book
Love how you can personalize the book.
More clear technology instructions would be helpful. I didn’t grow up with computers and I’m probably not the only grandparent aka *Lovey* that needs technology assistance.
March 28, 2026
Reply from Welcome Baby
Dear Kathy Holt,
We are glad you loved personalizing the book! To prevent scam, chargeback, injury, and legal risks, our system is strictly secure, but we are actively working on improvements for clearer tech instructions. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Maria alemany,
We're glad you are exploring all the categories to add! We are actively working on improvements. To prevent any scam, injury, legal issue, or chargeback, we safely vet everything. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Reply from Welcome Baby
Dear Jacqueline Nolan,
We understand the add on charges are a nuisance. We are actively working on improvements to prevent any scam, chargeback, legal, or financial injury concerns. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
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